Volunteer Coordinator

Beacon of Hope Hospice

QUALIFICATIONS: Responsible for recruiting, coordinating, and directing volunteer services committed to the philosophy, goals, and objectives of the hospice concept. High school graduate (minimum) with a minimum of two years management experience in a related professional capacity, supervising a program, program development, or administration. Excellent verbal and written communication skills. Ability to plan, organize, and supervise volunteers. Communicates both orally and in writing. Experience with a hospice program preferred

REPORT TO: Branch Manager

KNOWLEDGE AND COMPETENCY: Must demonstrate basic knowledge of all activities included in the volunteer coordinator's job description. Must have the ability to follow instructions from the physician, nursing supervisor, and other professional staff. Ability to communicate effectively with managers, patients, families, and co-workers. Must be able to assess safety of home situations for self, patients, and other staff members, including physical and psychological dangers. Must have the ability to effectively cope with patients, families, and all others with varying backgrounds, socioeconomic conditions, and value judgments. Maintains confidentiality of information relating to the patient and family. Will discuss only those aspects necessary to the care and treatment of patient and family with those directly involved in the patient's care.

JOB RESPONSIBILITIES (includes but not limited to the following):

1) Interfaces with the Administrator and/or Patient Care Director to aid in the overall development and enhancement of the volunteer program

2) Develops and conducts a continuing program for recruiting, training, and retention of volunteers.

3) Supervises and establishes goals and objectives the volunteer program.

4) Responsible for screening, selecting, evaluating, and counseling of volunteers, to ensure these individuals meet the highest standards of personal integrity, emotional maturity, responsibility, flexibility, and sensitivity to the needs of the dying patient and family. Performs annual evaluations for all volunteers.

5) Assigns volunteers to meet program needs appropriate to volunteers' interests and skills

6) Coordinates and participates in volunteer training and orientation sessions

7) Interfaces with the Administrator regarding revisions, additions, and deletions of volunteer forms.

8) Responsible for maintaining, revising, editing, and disbursing directories, training manuals, volunteer policies, and information to volunteers regarding any changes

9) Responsible for documenting and tracking appropriate volunteer statistical information and other volunteer program records

10) Assesses and identifies volunteers' educational needs and implements appropriate programs.

11) Participates in exhibits, workshops, promotions, and conferences to promote community awareness

12) Develops and maintains relationships with clergy, individuals, and organizations within the community necessary to support the outreach activities of the volunteer program.

13) Assists with ongoing internal and external community relations program to maintain ties with potential volunteers and organizations.

14) Participates in in-service programs and staff meetings.

15) Evaluates own needs for support and using identified system(s) to meet the need

EOE

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8-hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Word: 1 year (Preferred)
• Recruiting: 1 year (Required)
• External recruiting: 1 year (Required)
• scheduling: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: On the road