Ventura
Office Systems Coordinator II - Behavioral Health
Ventura, Ventura, California, us, 93006
Salary :
$65,930.04 - $92,721.64 Annually
Location :
Ventura and will require travel throughout Ventura County, CA
Job Type:
Various
Job Number:
1023HCA-24AC (KCR)
Department:
Health Care Agency (recruitment by CEO-HR)
Opening Date:
12/20/2024
Closing Date:
Continuous
Description
WHAT WE OFFER The County of Ventura offers an attractive compensation and benefits package. Aside from our base salary range, an employee within this position will also be eligible for the following: Educational Incentive:
Incumbents may be eligible for an educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification. Bilingual Incentive:
Incumbents may also be eligible for bilingual incentive depending upon operational need and certification of skill. Vacation Accrual:
Initially approximately 14 days of vacation per year increasing to 19 days at 5 years of services, 21 days at 12 years of services, 22 days at 13 years of services, 23 days at 14 years of services, 25 days at 15 years of services and topping out at 26 days per year at 20 years of service. Vacation Redemption:
After approximately 7 years of services ability to "cash in" or redeem up to 80 hours of vacation accrued in the current year after using 80 hours in the preceding 12 months. Deferred Compensation:
Eligible to participate in the County's 401(k) Shared Savings Plan and/or the Section 457 Plan. This position is eligible for up to a 3% match on your 401(k) contributions. Health Plans:
Full time employees are afforded a flexible credit allowance for purchasing medical, dental, and/or vision insurance from a group of authorized plans: For Plan Year 2025 tier one for employee only is $509 per biweekly pay period, tier two for employee plus one is $779 per biweekly pay period and tier three for employee plus family is $983 per biweekly pay period. Flexible Spending Accounts:
Pre-tax benefit towards eligible medical, dental, and vision care expenses. Pension Plan:
Participation in the County's defined benefit pension plan. If eligible, you may establish reciprocity with other public retirement systems such as CalPERS. Holidays:
12 paid days per year which includes a scheduled floating holiday. VENTURA COUNTY Ventura County is located on California's "Gold Coast," approximately 35 miles northwest of Los Angeles and 20 miles southeast of Santa Barbara. Residents enjoy rolling hills and sweeping ocean views in a nearly perfect Mediterranean climate. The beauty and weather combined with a wonderful quality of life are among the many reasons our residents choose to call Ventura County "home.
Ventura County is a "general law" county, governed by a five-member, elected-by-district Board of Supervisors. The Supervisors appoint a County Executive Officer (CEO) to oversee the County budget, day-to-day operations, and to advise, assist, and act as an agent for the Board of Supervisors in all matters under the Board's jurisdiction. It focuses on providing excellent services to its residents by promoting engagement, strategy, execution and accountability to include diversity, equity, and inclusion initiatives to ensure that all employees are treated with respect and without discrimination, and to improve culturally appropriate outcomes for community members.
THE AGENCY The Health Care Agency oversees a wide variety of divisions, doing extraordinary things, and where employees continually strive for excellence and innovation.
Ultimately the agency's goal is to be the health system of choice for the community and physicians in Ventura County. Commitment to valuing the diversity of all persons and to being respectful and inclusive of everyone is facilitated by engaging and educating the community, to improve the overall health of everyone in our county.
THE DEPARTMENT The Ventura County Behavioral Health Department (VCBH) provides mental health and substance use treatment services. VCBH plays an important role as an integrated component of the Ventura County Health Care Agency.
THE POSITION Under direction, provides technical assistance to department/ agency personnel by supporting and coordinating tasks related to office automation systems; develops systems procedures; analyzes, designs and writes micro-computer programs; and performs related work as required.
Office Systems Coordinator II is represented by the Services Employee International Union (SEIU) and is eligible for overtime compensation.
TENTATIVE SCHEDULE OPENING DATE:
December 20, 2024 CLOSING DATE:
Continuous Applications will be reviewed beginning December 30, 2024 Examples Of Duties
Duties may include, but are not limited to the following
Coordinates software product and hardware configuration and installation of individual personal computers and/or local area networks and data communications. Troubleshoots ongoing Health Care Agency (HCA) Behavioral Health (BH) Department problems associated with automated office systems and refers repairs to Information Technology Services Department (ITSD) staff. Responsible for vendor liaison, and coordination of technical evaluation of products and product procurement with ITSD. Provides data communication analysis and support. Provides technical assistance for user interface of office systems and large computer systems with ITSD. Performs feasibility studies, minor systems design and micro-computer application development as required by the HCA BH Department. Provides occasional systems maintenance and repair. Develops systems procedures for HCA BH Department users. Trains HCA BH Department personnel on automated office systems use. May assist HCA BH Department management in establishing priorities and planning office automation needs. Analyzes, designs and develops micro-computer programs. Other related duties as required.
Typical Qualifications
These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.
EDUCATION, TRAINING AND EXPERIENCE Considerable experience in automated office systems coordination which has led to the acquisition of the required knowledge, skills and abilities.
The required knowledge, skills and abilities also can be obtained by completion of pertinent office systems coursework with three (3) or more years of related experience.
NECESSARY SPECIAL REQUIREMENTS Possession of and ability to maintain a California driver license. Experience with:
Office procedures related to automated equipment Software and hardware products related to office automation Working independently Developing and maintaining effective working relationships with others
DESIRED Possession of an A+ Certification Possession of a Microsoft Certified Professional (MCP) Certificate Experience with:
Supporting individual personal computers in a healthcare environment Serving as a vendor liaison coordinating technical evaluation of products and product procurement
Knowledge, Skills, and Abilities Thorough knowledge of: modern office procedures and automated equipment; micro-computer programming and systems design; software and hardware products and their use in office automation; vendor liaison and coordination of technical evaluation of products and product procurement.
Working ability to: perform abstract reasoning; make arithmetic calculations rapidly and accurately; perform minor systems maintenance/repairs; independently and responsibly perform assigned duties; develop and maintain effective working relations with diverse stakeholders, such as management, employees, vendors, and other technology resources; understand and work with personal business computers in the office environment; perform standard analysis and programming tasks for the purpose of automating office procedures; develop and support the concept of data communications networking of personal office computers in relation to mini- and mainframe computers.
Supplemental Information: Work is performed primarily in an office environment. Recruitment Process
This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested in it. Your application must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on the closing date.
FIRST REVIEW of applications will commence on or around December 30, 2024.
To apply on-line, please refer to our web site at www.ventura.org/jobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.
Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application.
NOTE: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click for additional information.
SUPPLEMENTAL QUESTIONNAIRE - qualifying All applicants are required to complete and submit the questionnaire for this exam at the time of filing. The supplemental questionnaire may be used throughout the exam process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in the application being removed from consideration.
APPLICATION EVALUATION - qualifying All applications will be reviewed to determine whether the stated requirements are met. Applicants meeting the stated requirements will be invited to continue to the next step in the recruitment process.
WRITTEN EXAMINATION - 100% An on-line job-related written exam will be administered to test applicants' knowledge of computer usage, computer operations, computer terms and definitions, computer help desk support and customer service . Applicants must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.
ELIGIBLE LIST
Candidates successfully completing the examination process may be placed on an eligible list for a period of one (1) year. The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-Term), Intermittent, and Extra Help vacancies for this or similar positions only within the Health Care Agency Behavioral Health Department. There is currently one (1) regular vacancy.
BACKGROUND INVESTIGATION
A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information and driving record is required for this position.
EQUAL EMPLOYMENT OPPORTUNITY
The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
For further information about this recruitment, please contact Katie Reynolds by e-mail at katie.reynolds@ventura.org or telephone at (805) 654-2629.
YOUR BENEFITS AS A COUNTY OF VENTURA EMPLOYEE
Service Employees International Union (LOCAL 721)
(SEIU)
To learn more about Benefits, Retirement, and the Memorandum of Agreement (MOA), see links below.
or you may call (805) 654-2570.
Union Codes: UPA, UPC, UPE, UPH, UPI, UPJ, UPT, UWS
01
Do you currently have, and can you maintain a California driver license as a condition of continued employment?
Yes No
02
Check the certifications you possess.
A+ Certification Microsoft Certified Professional (MCP) Certificate I do not possess either certificate
03
List all pertinent office systems coursework you have completed. Include: A. The institution(s) where you completed the coursework B. Any related degree(s) obtained C. The course description(s) D. Grades for each course You may attach related transcripts to your application.
04
Describe your experience providing technical assistance to department/agency personnel by supporting and coordinating tasks related to office automation systems. Include: A. The employer(s) where you obtained the experience B. Your experience developing office procedures related to automated equipment C. Your experience with micro-computer programming and systems design D. Different types of technology involved, such as servers, desktops, peripheral equipment, mainframe computers, networks, etc. E. Any experience in a healthcare environment
NOTE: Do not copy and paste a previous response to another question. Do not refer to an attached document.
Employer(s) where you obtained the experience must be included in the previous Work Experience section to be considered qualifying.
If you have no experience in this area, type "none."
05
Describe effective working relationships you have developed and maintained with diverse stakeholders. Include: A. The employer(s) on this application where you obtained the experience B. Various stakeholders involved, such as management, employees, vendors, and other technology resources C. Your interactions with each stakeholder group you listed
NOTE: Do not copy and paste a previous response to another question. Do not refer to an attached document.
Employer(s) where you obtained the experience must be included in the previous Work Experience section to be considered qualifying.
If you have no experience in this area, type "none."
06
Describe your experience working independently supporting office systems and/or large computer systems. Include: A. The employer(s) on this application where you obtained the experience B. Who set assignments and objectives C. Description of the duties performed D. How/when your work has been reviewed, such as occasional during process, upon completion, or on a problem basis
NOTE: Do not copy and paste a previous response to another question. Do not refer to an attached document.
Employer(s) where you obtained the experience must be included in the previous Work Experience section to be considered qualifying.
If you have no experience in this area, type "none."
07
Describe your experience serving as a vendor liaison coordinating technical evaluation of products and product procurement. Include: A. The employer(s) where you obtained the experience B. Technical products evaluated C. Your involvement in the procurement process
NOTE: Do not copy and paste a previous response to another question. Do not refer to an attached document.
Employer(s) where you obtained the experience must be included in the previous Work Experience section to be considered qualifying.
If you have no experience in this area, type "none."
Required Question
$65,930.04 - $92,721.64 Annually
Location :
Ventura and will require travel throughout Ventura County, CA
Job Type:
Various
Job Number:
1023HCA-24AC (KCR)
Department:
Health Care Agency (recruitment by CEO-HR)
Opening Date:
12/20/2024
Closing Date:
Continuous
Description
WHAT WE OFFER The County of Ventura offers an attractive compensation and benefits package. Aside from our base salary range, an employee within this position will also be eligible for the following: Educational Incentive:
Incumbents may be eligible for an educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification. Bilingual Incentive:
Incumbents may also be eligible for bilingual incentive depending upon operational need and certification of skill. Vacation Accrual:
Initially approximately 14 days of vacation per year increasing to 19 days at 5 years of services, 21 days at 12 years of services, 22 days at 13 years of services, 23 days at 14 years of services, 25 days at 15 years of services and topping out at 26 days per year at 20 years of service. Vacation Redemption:
After approximately 7 years of services ability to "cash in" or redeem up to 80 hours of vacation accrued in the current year after using 80 hours in the preceding 12 months. Deferred Compensation:
Eligible to participate in the County's 401(k) Shared Savings Plan and/or the Section 457 Plan. This position is eligible for up to a 3% match on your 401(k) contributions. Health Plans:
Full time employees are afforded a flexible credit allowance for purchasing medical, dental, and/or vision insurance from a group of authorized plans: For Plan Year 2025 tier one for employee only is $509 per biweekly pay period, tier two for employee plus one is $779 per biweekly pay period and tier three for employee plus family is $983 per biweekly pay period. Flexible Spending Accounts:
Pre-tax benefit towards eligible medical, dental, and vision care expenses. Pension Plan:
Participation in the County's defined benefit pension plan. If eligible, you may establish reciprocity with other public retirement systems such as CalPERS. Holidays:
12 paid days per year which includes a scheduled floating holiday. VENTURA COUNTY Ventura County is located on California's "Gold Coast," approximately 35 miles northwest of Los Angeles and 20 miles southeast of Santa Barbara. Residents enjoy rolling hills and sweeping ocean views in a nearly perfect Mediterranean climate. The beauty and weather combined with a wonderful quality of life are among the many reasons our residents choose to call Ventura County "home.
Ventura County is a "general law" county, governed by a five-member, elected-by-district Board of Supervisors. The Supervisors appoint a County Executive Officer (CEO) to oversee the County budget, day-to-day operations, and to advise, assist, and act as an agent for the Board of Supervisors in all matters under the Board's jurisdiction. It focuses on providing excellent services to its residents by promoting engagement, strategy, execution and accountability to include diversity, equity, and inclusion initiatives to ensure that all employees are treated with respect and without discrimination, and to improve culturally appropriate outcomes for community members.
THE AGENCY The Health Care Agency oversees a wide variety of divisions, doing extraordinary things, and where employees continually strive for excellence and innovation.
Ultimately the agency's goal is to be the health system of choice for the community and physicians in Ventura County. Commitment to valuing the diversity of all persons and to being respectful and inclusive of everyone is facilitated by engaging and educating the community, to improve the overall health of everyone in our county.
THE DEPARTMENT The Ventura County Behavioral Health Department (VCBH) provides mental health and substance use treatment services. VCBH plays an important role as an integrated component of the Ventura County Health Care Agency.
THE POSITION Under direction, provides technical assistance to department/ agency personnel by supporting and coordinating tasks related to office automation systems; develops systems procedures; analyzes, designs and writes micro-computer programs; and performs related work as required.
Office Systems Coordinator II is represented by the Services Employee International Union (SEIU) and is eligible for overtime compensation.
TENTATIVE SCHEDULE OPENING DATE:
December 20, 2024 CLOSING DATE:
Continuous Applications will be reviewed beginning December 30, 2024 Examples Of Duties
Duties may include, but are not limited to the following
Coordinates software product and hardware configuration and installation of individual personal computers and/or local area networks and data communications. Troubleshoots ongoing Health Care Agency (HCA) Behavioral Health (BH) Department problems associated with automated office systems and refers repairs to Information Technology Services Department (ITSD) staff. Responsible for vendor liaison, and coordination of technical evaluation of products and product procurement with ITSD. Provides data communication analysis and support. Provides technical assistance for user interface of office systems and large computer systems with ITSD. Performs feasibility studies, minor systems design and micro-computer application development as required by the HCA BH Department. Provides occasional systems maintenance and repair. Develops systems procedures for HCA BH Department users. Trains HCA BH Department personnel on automated office systems use. May assist HCA BH Department management in establishing priorities and planning office automation needs. Analyzes, designs and develops micro-computer programs. Other related duties as required.
Typical Qualifications
These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.
EDUCATION, TRAINING AND EXPERIENCE Considerable experience in automated office systems coordination which has led to the acquisition of the required knowledge, skills and abilities.
The required knowledge, skills and abilities also can be obtained by completion of pertinent office systems coursework with three (3) or more years of related experience.
NECESSARY SPECIAL REQUIREMENTS Possession of and ability to maintain a California driver license. Experience with:
Office procedures related to automated equipment Software and hardware products related to office automation Working independently Developing and maintaining effective working relationships with others
DESIRED Possession of an A+ Certification Possession of a Microsoft Certified Professional (MCP) Certificate Experience with:
Supporting individual personal computers in a healthcare environment Serving as a vendor liaison coordinating technical evaluation of products and product procurement
Knowledge, Skills, and Abilities Thorough knowledge of: modern office procedures and automated equipment; micro-computer programming and systems design; software and hardware products and their use in office automation; vendor liaison and coordination of technical evaluation of products and product procurement.
Working ability to: perform abstract reasoning; make arithmetic calculations rapidly and accurately; perform minor systems maintenance/repairs; independently and responsibly perform assigned duties; develop and maintain effective working relations with diverse stakeholders, such as management, employees, vendors, and other technology resources; understand and work with personal business computers in the office environment; perform standard analysis and programming tasks for the purpose of automating office procedures; develop and support the concept of data communications networking of personal office computers in relation to mini- and mainframe computers.
Supplemental Information: Work is performed primarily in an office environment. Recruitment Process
This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested in it. Your application must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on the closing date.
FIRST REVIEW of applications will commence on or around December 30, 2024.
To apply on-line, please refer to our web site at www.ventura.org/jobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.
Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application.
NOTE: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click for additional information.
SUPPLEMENTAL QUESTIONNAIRE - qualifying All applicants are required to complete and submit the questionnaire for this exam at the time of filing. The supplemental questionnaire may be used throughout the exam process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in the application being removed from consideration.
APPLICATION EVALUATION - qualifying All applications will be reviewed to determine whether the stated requirements are met. Applicants meeting the stated requirements will be invited to continue to the next step in the recruitment process.
WRITTEN EXAMINATION - 100% An on-line job-related written exam will be administered to test applicants' knowledge of computer usage, computer operations, computer terms and definitions, computer help desk support and customer service . Applicants must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.
ELIGIBLE LIST
Candidates successfully completing the examination process may be placed on an eligible list for a period of one (1) year. The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-Term), Intermittent, and Extra Help vacancies for this or similar positions only within the Health Care Agency Behavioral Health Department. There is currently one (1) regular vacancy.
BACKGROUND INVESTIGATION
A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information and driving record is required for this position.
EQUAL EMPLOYMENT OPPORTUNITY
The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
For further information about this recruitment, please contact Katie Reynolds by e-mail at katie.reynolds@ventura.org or telephone at (805) 654-2629.
YOUR BENEFITS AS A COUNTY OF VENTURA EMPLOYEE
Service Employees International Union (LOCAL 721)
(SEIU)
To learn more about Benefits, Retirement, and the Memorandum of Agreement (MOA), see links below.
or you may call (805) 654-2570.
Union Codes: UPA, UPC, UPE, UPH, UPI, UPJ, UPT, UWS
01
Do you currently have, and can you maintain a California driver license as a condition of continued employment?
Yes No
02
Check the certifications you possess.
A+ Certification Microsoft Certified Professional (MCP) Certificate I do not possess either certificate
03
List all pertinent office systems coursework you have completed. Include: A. The institution(s) where you completed the coursework B. Any related degree(s) obtained C. The course description(s) D. Grades for each course You may attach related transcripts to your application.
04
Describe your experience providing technical assistance to department/agency personnel by supporting and coordinating tasks related to office automation systems. Include: A. The employer(s) where you obtained the experience B. Your experience developing office procedures related to automated equipment C. Your experience with micro-computer programming and systems design D. Different types of technology involved, such as servers, desktops, peripheral equipment, mainframe computers, networks, etc. E. Any experience in a healthcare environment
NOTE: Do not copy and paste a previous response to another question. Do not refer to an attached document.
Employer(s) where you obtained the experience must be included in the previous Work Experience section to be considered qualifying.
If you have no experience in this area, type "none."
05
Describe effective working relationships you have developed and maintained with diverse stakeholders. Include: A. The employer(s) on this application where you obtained the experience B. Various stakeholders involved, such as management, employees, vendors, and other technology resources C. Your interactions with each stakeholder group you listed
NOTE: Do not copy and paste a previous response to another question. Do not refer to an attached document.
Employer(s) where you obtained the experience must be included in the previous Work Experience section to be considered qualifying.
If you have no experience in this area, type "none."
06
Describe your experience working independently supporting office systems and/or large computer systems. Include: A. The employer(s) on this application where you obtained the experience B. Who set assignments and objectives C. Description of the duties performed D. How/when your work has been reviewed, such as occasional during process, upon completion, or on a problem basis
NOTE: Do not copy and paste a previous response to another question. Do not refer to an attached document.
Employer(s) where you obtained the experience must be included in the previous Work Experience section to be considered qualifying.
If you have no experience in this area, type "none."
07
Describe your experience serving as a vendor liaison coordinating technical evaluation of products and product procurement. Include: A. The employer(s) where you obtained the experience B. Technical products evaluated C. Your involvement in the procurement process
NOTE: Do not copy and paste a previous response to another question. Do not refer to an attached document.
Employer(s) where you obtained the experience must be included in the previous Work Experience section to be considered qualifying.
If you have no experience in this area, type "none."
Required Question