New York City Department of Transportation
Office Manager - Manhattan Borough Engineering
New York City Department of Transportation, New York, New York, us, 10261
In order to be considered for this position candidate must be serving permanently in the title, or reachable on the civil service list, or be eligible under the 55a program.
Traffic Control & Engineering is seeking a highly organized and detail-oriented individual to serve as the Office Manager for the Manhattan Borough Engineering Office. In this role, the candidate will oversee the day-to-day administrative and operational functions, ensuring the smooth and efficient running of the office. Key responsibilities include: Compiling overtime and travel log reports. Maintaining absence control calendars and reports for all employees including those at the Manhattan Sign Shop. Assisting the Borough Engineer and Deputy with special projects as needed. Handling fiscal duties, including assisting in the management of the OTPS (Other Than Personal Services) Budget. Procuring office and shop supplies, tools, and equipment, and maintaining related inventory and records. Managing correspondence for the Borough Engineer and Manhattan Borough Commissioner, including processing, updating, and closing out correspondence in the Agency Response Tracking System (ARTS). Researching Freedom of Information Law (FOIL) requests. Monitoring and addressing complaints in the Siebel 311 system. Coordinating vehicle usage, scheduling meetings, and maintaining and retrieving case files as required. This role demands excellent organizational and communication skills, a proactive approach to problem-solving, and the ability to manage multiple priorities effectively. The Department of Transportation's (DOT) mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and to maintain and enhance the transportation infrastructure crucial to the economic vitality and quality of life of our primary customers, City residents. DOT is an equal opportunity employer, committed to recruiting and maintaining a diverse workforce in an open and inclusive environment. Minimum Qualifications
1. A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or 2. An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or 3. A four-year high school diploma or its educational equivalent and six years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or 4. Education and/or experience equivalent to "1", "2" or "3" above. However, all candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in "1", "2" or "3" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the administrative, managerial, executive or supervisory experience described in "1", "2" or "3" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 years. Preferred Skills
The ideal candidate will have strong computer skills, including proficiency in MS Word, Access, and Excel, as these tools are essential for tasks such as data entry, preparing forms, reports, logs, and correspondence, and identifying opportunities to improve operational efficiency. Excellent verbal and written communication skills are essential, along with the ability to maintain confidentiality and work effectively in a fast-paced environment. Familiarity with the Agency Response Tracking System (ARTS), Sign Information Management System (SIMS), and experience with budgets and procurement processes are strongly preferred. To Apply
All resumes are to be submitted electronically using one of the following methods: Current employees please log on into Employee Self Service at
https://hrb.nycaps.nycnet
and follow the Careers Link and search for Job ID # 695061. All other applicants, go to
www.nyc.gov/careers/search
and search for Job ID # 695061. No phone calls, faxes or personal inquiries permitted. Only applicants under consideration will be contacted. Most public libraries have computers available for use. Note: New hires must reside in NYC for the first two years of employment. Appointments are subject to OMB approval. Work location: 59 Maiden Lane, New York, New York 10038 Hours/Shift: 35 hours per week / To Be Determined The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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Traffic Control & Engineering is seeking a highly organized and detail-oriented individual to serve as the Office Manager for the Manhattan Borough Engineering Office. In this role, the candidate will oversee the day-to-day administrative and operational functions, ensuring the smooth and efficient running of the office. Key responsibilities include: Compiling overtime and travel log reports. Maintaining absence control calendars and reports for all employees including those at the Manhattan Sign Shop. Assisting the Borough Engineer and Deputy with special projects as needed. Handling fiscal duties, including assisting in the management of the OTPS (Other Than Personal Services) Budget. Procuring office and shop supplies, tools, and equipment, and maintaining related inventory and records. Managing correspondence for the Borough Engineer and Manhattan Borough Commissioner, including processing, updating, and closing out correspondence in the Agency Response Tracking System (ARTS). Researching Freedom of Information Law (FOIL) requests. Monitoring and addressing complaints in the Siebel 311 system. Coordinating vehicle usage, scheduling meetings, and maintaining and retrieving case files as required. This role demands excellent organizational and communication skills, a proactive approach to problem-solving, and the ability to manage multiple priorities effectively. The Department of Transportation's (DOT) mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and to maintain and enhance the transportation infrastructure crucial to the economic vitality and quality of life of our primary customers, City residents. DOT is an equal opportunity employer, committed to recruiting and maintaining a diverse workforce in an open and inclusive environment. Minimum Qualifications
1. A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or 2. An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or 3. A four-year high school diploma or its educational equivalent and six years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or 4. Education and/or experience equivalent to "1", "2" or "3" above. However, all candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in "1", "2" or "3" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the administrative, managerial, executive or supervisory experience described in "1", "2" or "3" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 years. Preferred Skills
The ideal candidate will have strong computer skills, including proficiency in MS Word, Access, and Excel, as these tools are essential for tasks such as data entry, preparing forms, reports, logs, and correspondence, and identifying opportunities to improve operational efficiency. Excellent verbal and written communication skills are essential, along with the ability to maintain confidentiality and work effectively in a fast-paced environment. Familiarity with the Agency Response Tracking System (ARTS), Sign Information Management System (SIMS), and experience with budgets and procurement processes are strongly preferred. To Apply
All resumes are to be submitted electronically using one of the following methods: Current employees please log on into Employee Self Service at
https://hrb.nycaps.nycnet
and follow the Careers Link and search for Job ID # 695061. All other applicants, go to
www.nyc.gov/careers/search
and search for Job ID # 695061. No phone calls, faxes or personal inquiries permitted. Only applicants under consideration will be contacted. Most public libraries have computers available for use. Note: New hires must reside in NYC for the first two years of employment. Appointments are subject to OMB approval. Work location: 59 Maiden Lane, New York, New York 10038 Hours/Shift: 35 hours per week / To Be Determined The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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