Bilingual English and Spanish Medical Coordinator

Job Details

Level
Entry

Job Location
Fairfax, VA - Fairfax, VA

Position Type
Full Time

Education Level
4 Year Degree

Salary Range
$66,000.00 - $67,600.00 Salary/year

Travel Percentage
15 - 25%

Job Shift
Day

Job Category
Nonprofit - Social Services

Description

Job Description

As a Medical Coordinator, you will be primarily responsible for serving as the subject matter expert for Point Comfort Underwriter Insurance, ORR required medical and dental services, and maintaining positive working relationships with contracted providers. This position is also responsible for reconciling and addressing all billing errors to ensure accurate billing with no profit loss.

This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.

Essential Functions

• Ensure effective operations through selection, training, motivation, evaluation and development of a competent on-site medical coordination team;

• Formulate treatment authorization request to Point Comfort Underwriters for unaccompanied refugee clients, as needed;

• Serve as the subject matter expert of Point Comfort Underwriters Insurance;

• Schedule and facilitate initial medical screenings, follow up visits, and any other medical/dental related appointments as required by ORR policy;

• Develop, recruit, and maintain positive working relationships between contracted providers to include all health providers and related partners;

• Manage and maintain the record-keeping process to ensure there is an effective filing system in which information is forwarded smoothly;

• Ensure documentation and filing compliance with all required forms in accordance with the agency, state licensing, and ORR;

• Effectively train staff members on documentation compliance in accordance with agency, state licensing expectations, and ORR, as needed;

• Reconcile and address all billing errors to ensure accurate billing with no profit loss;

• Maintain accurate, up-to-date information on foster children in care while meeting DHHS, ORR, and internal documentation and reporting requirements;

• Stay abreast of all agency, federal, and state regulatory requirements related to social services;

• Periodically travel to health care provider facilities to build positive working relationships and transport clients;

• Complete other duties as assigned.

Qualifications

Qualifications and Education Requirements

• High School Diploma or equivalent;

• Bilingual English and Spanish;

• At least one (1) year of experience working with medical providers, at least two (2) years of experience working with medical providers, strongly preferred;

• Must have an ability to provide excellent and compassionate customer service;

• Ability to work independently and exercise a high level of confidentiality;

• Must be reliable with time sensitive deadlines and tasks;

• Work well under pressure and adaptable to change;

• Computer and typing skills sufficient to perform essential job functions

• Active motor vehicle license and a reliable automobile with adequate insurance coverage;

• Pass a criminal history screen, including state and local child protection agency registries.

• Valid driver's license

• Pass a drug screening

• Clean driving record

• A personal vehicle or access to a vehicle is a plus; valid vehicle insurance

Preferred Skills

• Knowledge of the United States Resettlement and Unaccompanied Children's Program, and Virginia foster care laws and processes

• Proficient in MS Office suite

• Attention to detail and accuracy; strong organizational skills;