System Director of Patient Access

Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties. To learn more about Baptist Health, visit us at https://www.baptistfirst.org.
Summary: Oversees system-wide operations for patient registration and appointment scheduling, including all centralized and decentralized areas. Ensures consistency and quality of data, and compliance with all regulations that impact patient access, including HIPAA and EMTALA. Operates within JCAHO standards. Provides leadership for department managers, trainers, and registrars; collaborates with senior leadership in developing system wide policies and processes.Description

Education / Experience: Accredited undergraduate degree in Health Care management or related major; Seven years of experience in Patient Access field; Minimum of 3-5 years management experience is required.
License / Certification: CHAM (Certified Healthcare Access Manager) certification preferred
Knowledge, Skills, and Abilities:

• Computer skills
• Ability to manage multiple tasks efficiently
• Ability to prioritize tasks
• Ability to communicate effectively (written and verbal), including speaking to large groups