Fairfax County, VA
Housing Services Specialist II
Fairfax County, VA, Fairfax, Virginia, United States, 22032
Salary :
$61,257.25 - $102,095.55 Annually
Location :
FAIRFAX (FH22), VA
Job Type:
FT Hourly W BN
Job Number:
25-00009
Department:
Housing & Community Dev
Opening Date:
12/28/2024
Closing Date:
1/17/2025 11:59 PM Eastern
Pay Grade:
S-22
Posting Type:
Open to General Public
Job Announcement
Make a difference - join our team to empower communities and build futures!
The Fairfax County Department of Housing and Community Development works in partnership with the Redevelopment and Housing Authority to serve the people of Fairfax County by creating housing opportunities to promote inclusive and thriving communities. Help make our vision of a community everyone can afford to call home a reality!
Performs initial and ongoing occupancy functions for applicants and participants of DHCD's federal, state, and local tenant- based and project-based voucher programs. Depending on assignment, these may include Rental Assistance Demonstration Project-Based Section 8 Program (RAD PBV), Project-Based Housing Choice Voucher Program (PBV), Tenant-Based Housing Choice Voucher Program (HCV), Family Unification Program (FUP), Mainstream Voucher Program (MVP), Non-Elderly Disabled Voucher (NED), Veteran's Assistance For Supportive Housing (VASH), Home Tenant-Based Rental Assistance (TBRA), Emergency Housing Voucher Program (EHV) and State Funded Rental Assistance programs
The position:
Interviews program applicants and/or participants to determine eligibility. Conducts comprehensive housing orientation sessions to counsel and provide advice to clients on federal regulations and other legal issues. Coordinates moves within local jurisdiction and portability requests. Initiates and participates in formal and informal hearings, affirmatively furthering fair housing opportunities for clients which includes but is not limited to the reasonable accommodation requests. Provides customer service support and assistance to families, landlords, and other public and private agencies in the resolution of housing-related issues. Makes appropriate referrals and answers general questions related to housing programs and affordable housing opportunities. Collaborates to improve or strengthen networks within the county. Promotes family self-sufficiency and stability. Performs data entry, runs reports, ensures accuracy of data, and makes necessary corrections in the database before submitting to HUD. Manages timelines and accuracy of caseload for audit purposes, and issues notifications according to state and local laws. Working for Fairfax County Government offers a culture of well-being that empowers, educates, and engages employees and promotes a holistic approach to physical, mental, emotional, social, spiritual, and financial wellness. Watch these videos to learn more:
Click to watch a video on working for Fairfax County Government. Click to watch a video on benefits offered by Fairfax County Government.
For more information on the Fairfax County Department of Housing and Community Development, click here.
You also can view the Fairfax County Redevelopment and Housing Authority Fiscal Year 2023 Annual Report which represents a high-level overview of many of the substantial developments we have undertaken and the impact of our work within the community and in the lives of the residents who have been served through these efforts.
The Department of Housing and Community Development is committed to the One Fairfax Policy by intentionally considering equity when making policies, delivering programs and services, considering diverse ideas and perspectives, and communicating with transparency in the decision-making processes. Click to learn more about the One Fairfax policy.
Note:
Multiple positions may be hired from this announcement.
Employment Standards
MINIMUM QUALIFICATIONS:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to") Graduation from an accredited four-year college or university with a bachelor's degree in sociology, psychology, public or business administration, counseling or a related field, plus two years of experience in the field of human services, Choice Voucher, real estate, homeownership, relocation, or property management.
CERTIFICATES AND LICENSES REQUIRED: Contingent upon area of assignment, some positions within this class may require certification in one or more of the following:
Housing Choice Voucher Occupancy Public Housing Occupancy Specialist/Senior Specialist; Limited Income Housing Tax Credit Housing Credit Certified Professional- Specialist; Contingent upon area of assignment may require possession of a valid Motor Vehicle Driver's License; For those areas requiring any or all of the above certifications, appointees are required to obtain the required certifications within 18 months from date of hire.
NECESSARY SPECIAL REQUIREMENTS: The appointee to this position will be required to complete a criminal background and, a driving records check to the satisfaction of the employer.
PREFERRED QUALIFICATIONS: The preferred qualifications for this entry level professional position are:
Experience in the health and human services field and/or the delivery of services and implementation of housing programs for residents of low and moderate-income housing developments, including RAD PBV, PBV, HCV, and/or Low-Income Housing Tax Credits. Bachelor's degree Experienced in customer service and working directly with stakeholders. Experience interpreting and administering complex regulations and performing mathematical computations. Proven record of achieving excellence in providing services to low- and moderate-income families. Strong customer service skills. Excellent oral and written communication skills. Ability to adhere to strict standards of confidentiality and ethical conduct. Experience with Microsoft software and software packages used for implementation of housing programs, such as Yardi, a plus. Professional Certification: Public Housing, Rental Assistance Demonstration Project Based Voucher, Project Based Section 8 Voucher, Housing Choice Voucher, Low Income Housing Tax Credit, a plus. PHYSICAL REQUIREMENTS: Work is generally sedentary in nature; however, incumbent is required to frequently move about to perform office work such as accessing files, attending meetings, making presentations, operating general office equipment, and performing other essential job duties; may be required to move items up to approximately 15 pounds in weight. Ability to read information on a computer monitor; effectively communicate; operate keyboard-driven equipment and computer. All duties performed with or without reasonable accommodations.
SELECTION PROCEDURE: Panel interview, may include a practical exercise. The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home () and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314.EEO/AA/TTY.
#LI-CP1
Merit Positions
Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following:
Medical/Vision/Dental Insurance Coverage Group Term Life Insurance Long Term Disability LiveWell Program Flexible Spending Programs Paid Leave (annual, sick, parental, volunteer activity, and more!) Paid Holidays Contributory Retirement Plan Deferred Compensation Employee Assistance Program Employees' Child Care Center Commuter Benefit Program Continuous Learning Opportunities
NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
For additional details please visit the
Non-Merit Positions Non-Merit Benefit Eligible: scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year.
Medical/Vision/Dental Insurance Coverage Flexible Spending Program Deferred Compensation
Temporary: scheduled to work a maximum of 900 hours in a calendar year.
No benefits
01
What is the highest level of education that you have completed?
Less than 12th grade High school diploma or GED Some college Associate's degree Bachelor's degree Master's degree Doctorate degree
02
If you indicated that you have a degree in the previous question, please indicate your area of study below. If you do not have a degree, please indicate "not applicable."
Business administration Counseling Psychology Public administration Sociology Other (related field) Other (non-related field) Not applicable
03
If you answered "Other (related field)" or "Other (non-related)" for the previous question, please list the discipline of your degree. If this question does not pertain to you, or you do not have a degree, enter "Not applicable."
04
If you answered "Some college" for the highest level of education completed, please indicate the number of quarter or semester hours you have completed towards a degree.
Less than 45 quarter hours 45 to less than 90 quarter hours 90 to less than 135 quarter hours 135 to less than 180 quarter hours 180 or more quarter hours Less than 30 semester hours 30 to less than 60 semester hours 60 to less than 90 semester hours 90 to less than 120 semester hours 120 or more semester hours Not applicable
05
How many years of full-time equivalent experience do you have in experience in the field of human services, Choice Voucher, real estate, homeownership, relocation, and/or property management? (Details must be supported by your application).
None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five to less than six years Six to less than seven years Seven to less than eight years Eight or more years
06
Do you currently possess a valid driver's license?
Yes No
07
How many years of full-time experience do you have working in Housing Choice Voucher, Public Housing, or RAD-PBV programs? Details must be supported by your application.
None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five or more years
08
How many years of full-time equivalent experience do you have providing customer service?
None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five or more years
09
Please indicate your level of experience in the Housing Choice Voucher program:
Unfamiliar or no experience Familiar and worked in the program
10
Please indicate your level of experience in the Project-Based Voucher program:
Unfamiliar or no experience Familiar and worked in the program
11
Please indicate your level of experience in the Public Housing program:
Unfamiliar or no experience Familiar and worked in the program
12
Please indicate your level of experience in the Family Unification Program (FUP):
Unfamiliar or no experience Familiar and worked in the program
13
Please indicate your level of experience in the Mainstream 1-Year program:
Unfamiliar or no experience Familiar and worked in the program
14
Please indicate your level of experience in the Mainstream 5-Year program:
Unfamiliar or no experience Familiar and worked in the program
15
Please indicate your level of experience in the Veteran's Assistance Supportive Housing (VASH):
Unfamiliar or no experience Familiar and worked in the program
16
Please indicate your level of proficiency in the use of Microsoft software and software packages used for implementation of housing programs, such as Yardi?
None Beginner Intermediate Advance
17
Please indicate job duties in which you have experience performing on a regular basis. Check all that apply. (Details must be supported by your application).
Interpreting and explaining complex federal, state or local housing regulations to various audiences Conducting client interviews Communicating with the public to resolve customer service issues Creating and maintain case files Negotiating contracts and leases with landlords/realtors Responding to and resolving leasing and tenancy issues with landlords/owners Coordinating with support and service providers working on behalf of applicants and participants Assessing clients' needs and making appropriate referrals to other support services Reviewing applications and files for inaccuracies, discrepancies and/or alleged abuse Entering and monitoring data in a tracking system (Excel; Yardi, etc.) Compiling data and generating reports (weekly, monthly, or quarterly) None of the above
18
Indicate whether you have obtained any of the following professional certifications. Please check all that apply:
Public Housing Rent Calculation Public Housing Eligibility Public Housing Occupancy Public Housing Specialist Public Housing Manager Project Based Voucher Rent Calculation RAD-Project-Based Voucher Specialist Housing Choice Voucher Rent Calculation Housing Choice Voucher Eligibility Housing Choice Voucher Occupancy Housing Choice Voucher Specialist None of the above
Required Question
$61,257.25 - $102,095.55 Annually
Location :
FAIRFAX (FH22), VA
Job Type:
FT Hourly W BN
Job Number:
25-00009
Department:
Housing & Community Dev
Opening Date:
12/28/2024
Closing Date:
1/17/2025 11:59 PM Eastern
Pay Grade:
S-22
Posting Type:
Open to General Public
Job Announcement
Make a difference - join our team to empower communities and build futures!
The Fairfax County Department of Housing and Community Development works in partnership with the Redevelopment and Housing Authority to serve the people of Fairfax County by creating housing opportunities to promote inclusive and thriving communities. Help make our vision of a community everyone can afford to call home a reality!
Performs initial and ongoing occupancy functions for applicants and participants of DHCD's federal, state, and local tenant- based and project-based voucher programs. Depending on assignment, these may include Rental Assistance Demonstration Project-Based Section 8 Program (RAD PBV), Project-Based Housing Choice Voucher Program (PBV), Tenant-Based Housing Choice Voucher Program (HCV), Family Unification Program (FUP), Mainstream Voucher Program (MVP), Non-Elderly Disabled Voucher (NED), Veteran's Assistance For Supportive Housing (VASH), Home Tenant-Based Rental Assistance (TBRA), Emergency Housing Voucher Program (EHV) and State Funded Rental Assistance programs
The position:
Interviews program applicants and/or participants to determine eligibility. Conducts comprehensive housing orientation sessions to counsel and provide advice to clients on federal regulations and other legal issues. Coordinates moves within local jurisdiction and portability requests. Initiates and participates in formal and informal hearings, affirmatively furthering fair housing opportunities for clients which includes but is not limited to the reasonable accommodation requests. Provides customer service support and assistance to families, landlords, and other public and private agencies in the resolution of housing-related issues. Makes appropriate referrals and answers general questions related to housing programs and affordable housing opportunities. Collaborates to improve or strengthen networks within the county. Promotes family self-sufficiency and stability. Performs data entry, runs reports, ensures accuracy of data, and makes necessary corrections in the database before submitting to HUD. Manages timelines and accuracy of caseload for audit purposes, and issues notifications according to state and local laws. Working for Fairfax County Government offers a culture of well-being that empowers, educates, and engages employees and promotes a holistic approach to physical, mental, emotional, social, spiritual, and financial wellness. Watch these videos to learn more:
Click to watch a video on working for Fairfax County Government. Click to watch a video on benefits offered by Fairfax County Government.
For more information on the Fairfax County Department of Housing and Community Development, click here.
You also can view the Fairfax County Redevelopment and Housing Authority Fiscal Year 2023 Annual Report which represents a high-level overview of many of the substantial developments we have undertaken and the impact of our work within the community and in the lives of the residents who have been served through these efforts.
The Department of Housing and Community Development is committed to the One Fairfax Policy by intentionally considering equity when making policies, delivering programs and services, considering diverse ideas and perspectives, and communicating with transparency in the decision-making processes. Click to learn more about the One Fairfax policy.
Note:
Multiple positions may be hired from this announcement.
Employment Standards
MINIMUM QUALIFICATIONS:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to") Graduation from an accredited four-year college or university with a bachelor's degree in sociology, psychology, public or business administration, counseling or a related field, plus two years of experience in the field of human services, Choice Voucher, real estate, homeownership, relocation, or property management.
CERTIFICATES AND LICENSES REQUIRED: Contingent upon area of assignment, some positions within this class may require certification in one or more of the following:
Housing Choice Voucher Occupancy Public Housing Occupancy Specialist/Senior Specialist; Limited Income Housing Tax Credit Housing Credit Certified Professional- Specialist; Contingent upon area of assignment may require possession of a valid Motor Vehicle Driver's License; For those areas requiring any or all of the above certifications, appointees are required to obtain the required certifications within 18 months from date of hire.
NECESSARY SPECIAL REQUIREMENTS: The appointee to this position will be required to complete a criminal background and, a driving records check to the satisfaction of the employer.
PREFERRED QUALIFICATIONS: The preferred qualifications for this entry level professional position are:
Experience in the health and human services field and/or the delivery of services and implementation of housing programs for residents of low and moderate-income housing developments, including RAD PBV, PBV, HCV, and/or Low-Income Housing Tax Credits. Bachelor's degree Experienced in customer service and working directly with stakeholders. Experience interpreting and administering complex regulations and performing mathematical computations. Proven record of achieving excellence in providing services to low- and moderate-income families. Strong customer service skills. Excellent oral and written communication skills. Ability to adhere to strict standards of confidentiality and ethical conduct. Experience with Microsoft software and software packages used for implementation of housing programs, such as Yardi, a plus. Professional Certification: Public Housing, Rental Assistance Demonstration Project Based Voucher, Project Based Section 8 Voucher, Housing Choice Voucher, Low Income Housing Tax Credit, a plus. PHYSICAL REQUIREMENTS: Work is generally sedentary in nature; however, incumbent is required to frequently move about to perform office work such as accessing files, attending meetings, making presentations, operating general office equipment, and performing other essential job duties; may be required to move items up to approximately 15 pounds in weight. Ability to read information on a computer monitor; effectively communicate; operate keyboard-driven equipment and computer. All duties performed with or without reasonable accommodations.
SELECTION PROCEDURE: Panel interview, may include a practical exercise. The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home () and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314.EEO/AA/TTY.
#LI-CP1
Merit Positions
Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following:
Medical/Vision/Dental Insurance Coverage Group Term Life Insurance Long Term Disability LiveWell Program Flexible Spending Programs Paid Leave (annual, sick, parental, volunteer activity, and more!) Paid Holidays Contributory Retirement Plan Deferred Compensation Employee Assistance Program Employees' Child Care Center Commuter Benefit Program Continuous Learning Opportunities
NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
For additional details please visit the
Non-Merit Positions Non-Merit Benefit Eligible: scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year.
Medical/Vision/Dental Insurance Coverage Flexible Spending Program Deferred Compensation
Temporary: scheduled to work a maximum of 900 hours in a calendar year.
No benefits
01
What is the highest level of education that you have completed?
Less than 12th grade High school diploma or GED Some college Associate's degree Bachelor's degree Master's degree Doctorate degree
02
If you indicated that you have a degree in the previous question, please indicate your area of study below. If you do not have a degree, please indicate "not applicable."
Business administration Counseling Psychology Public administration Sociology Other (related field) Other (non-related field) Not applicable
03
If you answered "Other (related field)" or "Other (non-related)" for the previous question, please list the discipline of your degree. If this question does not pertain to you, or you do not have a degree, enter "Not applicable."
04
If you answered "Some college" for the highest level of education completed, please indicate the number of quarter or semester hours you have completed towards a degree.
Less than 45 quarter hours 45 to less than 90 quarter hours 90 to less than 135 quarter hours 135 to less than 180 quarter hours 180 or more quarter hours Less than 30 semester hours 30 to less than 60 semester hours 60 to less than 90 semester hours 90 to less than 120 semester hours 120 or more semester hours Not applicable
05
How many years of full-time equivalent experience do you have in experience in the field of human services, Choice Voucher, real estate, homeownership, relocation, and/or property management? (Details must be supported by your application).
None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five to less than six years Six to less than seven years Seven to less than eight years Eight or more years
06
Do you currently possess a valid driver's license?
Yes No
07
How many years of full-time experience do you have working in Housing Choice Voucher, Public Housing, or RAD-PBV programs? Details must be supported by your application.
None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five or more years
08
How many years of full-time equivalent experience do you have providing customer service?
None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five or more years
09
Please indicate your level of experience in the Housing Choice Voucher program:
Unfamiliar or no experience Familiar and worked in the program
10
Please indicate your level of experience in the Project-Based Voucher program:
Unfamiliar or no experience Familiar and worked in the program
11
Please indicate your level of experience in the Public Housing program:
Unfamiliar or no experience Familiar and worked in the program
12
Please indicate your level of experience in the Family Unification Program (FUP):
Unfamiliar or no experience Familiar and worked in the program
13
Please indicate your level of experience in the Mainstream 1-Year program:
Unfamiliar or no experience Familiar and worked in the program
14
Please indicate your level of experience in the Mainstream 5-Year program:
Unfamiliar or no experience Familiar and worked in the program
15
Please indicate your level of experience in the Veteran's Assistance Supportive Housing (VASH):
Unfamiliar or no experience Familiar and worked in the program
16
Please indicate your level of proficiency in the use of Microsoft software and software packages used for implementation of housing programs, such as Yardi?
None Beginner Intermediate Advance
17
Please indicate job duties in which you have experience performing on a regular basis. Check all that apply. (Details must be supported by your application).
Interpreting and explaining complex federal, state or local housing regulations to various audiences Conducting client interviews Communicating with the public to resolve customer service issues Creating and maintain case files Negotiating contracts and leases with landlords/realtors Responding to and resolving leasing and tenancy issues with landlords/owners Coordinating with support and service providers working on behalf of applicants and participants Assessing clients' needs and making appropriate referrals to other support services Reviewing applications and files for inaccuracies, discrepancies and/or alleged abuse Entering and monitoring data in a tracking system (Excel; Yardi, etc.) Compiling data and generating reports (weekly, monthly, or quarterly) None of the above
18
Indicate whether you have obtained any of the following professional certifications. Please check all that apply:
Public Housing Rent Calculation Public Housing Eligibility Public Housing Occupancy Public Housing Specialist Public Housing Manager Project Based Voucher Rent Calculation RAD-Project-Based Voucher Specialist Housing Choice Voucher Rent Calculation Housing Choice Voucher Eligibility Housing Choice Voucher Occupancy Housing Choice Voucher Specialist None of the above
Required Question