Southern Company
Developer Sr, Application
Southern Company, Birmingham, Alabama, United States, 35275
ASCEND PROJECT OVERVIEW
Southern Company is committed to building the future of energy for the customers who depend on us, the communities we serve and the industry we lead. The ASCEND program will transform how we do business, helping us elevate the customer experience, adapt to industry changes, and implement technology that offers new capabilities with more agility. It will involve implementing multiple applications, including the replacement of our meter data management (MDM) and customer service systems (CSS) with a new, Oracle customer information system (CIS) called customer to meter (C2M). Additionally, it includes implementing an advanced analytics platform (AAP), customer experience (CX) and customer engagement platform (CEP).
The new platform, to be rolled out to Alabama Power, Georgia Power and Mississippi Power, will be implemented in phases over the next four years. Currently, we are building an ASCEND organization dedicated to helping the electric operating companies realize the vision for a modernized, efficient, digital customer experience to deeply engage with our customers and provide a more personalized experience. ASCEND will be one of the most comprehensive Customer Service and Marketing transformation initiatives in our company’s history.
JOB SUMMARY: The ASCEND program is seeking an experienced and detail-oriented Report Developer to join our team. As a Report Developer, you will be responsible for designing and developing a wide range of reports and dashboards to provide valuable insights to the organization. You will collaborate with various stakeholders to understand their reporting requirements and ensure the timely delivery of accurate and easily understandable reports.
JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills)
Job Experience and Education:
3+ years of experience in report development
Extensive experience in writing and optimizing SQL queries for data retrieval, manipulation, and analysis
Deep experience in designing, developing, and maintaining reports, dashboards, and data visualizations using Power BI or similar data visualization tools.
Experience in documenting code to support effective maintenance
Proficiency in data quality and validation techniques to ensure the integrity and reliability of report data
Knowledge of Oracle MDM and Oracle CC&B (preferred)
Bachelor's degree in analytics, computer science, information systems, or a related field (or equivalent experience)
Responsibilities:
Develop, design, and maintain reports, dashboards, and data visualizations using industry-leading reporting tools using Power BI
Collaborate with business stakeholders to gather reporting requirements and translate them into effective report designs
Retrieve and manipulate data from various sources, ensuring data quality and accuracy
Implement and optimize data models to support reporting needs
Create and maintain documentation for reports, including data definitions, report specifications, and user guides
Align with tightly established development and governance standards
Perform root cause analysis on data to identify trends, patterns, and insights
Troubleshoot report-related issues and provide timely resolutions
Conduct thorough testing and analysis of developed reports to ensure accuracy, data integrity, and adherence to business requirements before final delivery
Stay up to date with the latest trends and technologies in report development and data visualization
Build effective relationships with peers, business partners and customers
Knowledge, Skills & Abilities:
Expertise in report development tools such as Power BI or Tableau
Strong understanding of data modeling concepts and database management
Excellent knowledge of SQL and data querying languages
Experience with data visualization best practices and design principles
Strong analytical and problem-solving skills
Detail-oriented with the ability to manage multiple projects simultaneously
Excellent written and verbal communication skills
Collaboration skills to work effectively across teams and with stakeholders
Demonstrated ability to translate technical design documents into meaningful, engaging reports and dashboards to enhance management oversight, KPI and performance tracking, and decision making.
Ability to quickly adapt to new technologies and tools
Knowledge of energy industry-specific reporting requirements and metrics is a plus
Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 9457
Job Category: Information Technology
Job Schedule: Full time
Company: Southern Company Services
Southern Company is committed to building the future of energy for the customers who depend on us, the communities we serve and the industry we lead. The ASCEND program will transform how we do business, helping us elevate the customer experience, adapt to industry changes, and implement technology that offers new capabilities with more agility. It will involve implementing multiple applications, including the replacement of our meter data management (MDM) and customer service systems (CSS) with a new, Oracle customer information system (CIS) called customer to meter (C2M). Additionally, it includes implementing an advanced analytics platform (AAP), customer experience (CX) and customer engagement platform (CEP).
The new platform, to be rolled out to Alabama Power, Georgia Power and Mississippi Power, will be implemented in phases over the next four years. Currently, we are building an ASCEND organization dedicated to helping the electric operating companies realize the vision for a modernized, efficient, digital customer experience to deeply engage with our customers and provide a more personalized experience. ASCEND will be one of the most comprehensive Customer Service and Marketing transformation initiatives in our company’s history.
JOB SUMMARY: The ASCEND program is seeking an experienced and detail-oriented Report Developer to join our team. As a Report Developer, you will be responsible for designing and developing a wide range of reports and dashboards to provide valuable insights to the organization. You will collaborate with various stakeholders to understand their reporting requirements and ensure the timely delivery of accurate and easily understandable reports.
JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills)
Job Experience and Education:
3+ years of experience in report development
Extensive experience in writing and optimizing SQL queries for data retrieval, manipulation, and analysis
Deep experience in designing, developing, and maintaining reports, dashboards, and data visualizations using Power BI or similar data visualization tools.
Experience in documenting code to support effective maintenance
Proficiency in data quality and validation techniques to ensure the integrity and reliability of report data
Knowledge of Oracle MDM and Oracle CC&B (preferred)
Bachelor's degree in analytics, computer science, information systems, or a related field (or equivalent experience)
Responsibilities:
Develop, design, and maintain reports, dashboards, and data visualizations using industry-leading reporting tools using Power BI
Collaborate with business stakeholders to gather reporting requirements and translate them into effective report designs
Retrieve and manipulate data from various sources, ensuring data quality and accuracy
Implement and optimize data models to support reporting needs
Create and maintain documentation for reports, including data definitions, report specifications, and user guides
Align with tightly established development and governance standards
Perform root cause analysis on data to identify trends, patterns, and insights
Troubleshoot report-related issues and provide timely resolutions
Conduct thorough testing and analysis of developed reports to ensure accuracy, data integrity, and adherence to business requirements before final delivery
Stay up to date with the latest trends and technologies in report development and data visualization
Build effective relationships with peers, business partners and customers
Knowledge, Skills & Abilities:
Expertise in report development tools such as Power BI or Tableau
Strong understanding of data modeling concepts and database management
Excellent knowledge of SQL and data querying languages
Experience with data visualization best practices and design principles
Strong analytical and problem-solving skills
Detail-oriented with the ability to manage multiple projects simultaneously
Excellent written and verbal communication skills
Collaboration skills to work effectively across teams and with stakeholders
Demonstrated ability to translate technical design documents into meaningful, engaging reports and dashboards to enhance management oversight, KPI and performance tracking, and decision making.
Ability to quickly adapt to new technologies and tools
Knowledge of energy industry-specific reporting requirements and metrics is a plus
Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 9457
Job Category: Information Technology
Job Schedule: Full time
Company: Southern Company Services