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Royal Caribbean Group

Senior Analyst Onboard Revenue Data & Analytics

Royal Caribbean Group, Miami, Florida, us, 33222


Journey with us!

Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises, and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

This position will be working onsite from Miami.

Position Summary: The Senior Analyst Onboard Revenue Data & Analytics will help drive the growth of Onboard Revenue across the Silversea business including Concessionaire Services and Shorex revenue. The Sr Analyst will support the inventory pricing and analysis efforts while working closely with operational, analytical, and OBR and Shores teams, as well as teams in Hotel Operations. This involves creating a strategy for managing and analyzing the exponentially increasing amount of onboard revenue and pre-cruise sales opportunities for OBR, including the launch of dynamic pricing for pre-cruise booking and onboard sales. Along with this, the role requires helping manage inventory and pricing, as well as forecasting, target setting, and driving the automation efforts across all reporting and processes for all OBR areas including current and new offerings. The Sr Analyst will provide actionable insights to executive staff while leading/participating in ad-hoc or other specific projects for analysis and optimization of all areas of onboard revenue as needed. The Sr Analyst will also be responsible for guiding and implementing incremental technology to support guest experience for interacting with onboard offers and the pre-cruise and onboard price optimization packaging and promotion of all OBR categories.

Essential Duties and Responsibilities: Assist OBR Shorex teams in revenue generation by utilizing data and implementing a wide range of operational and analytical solutions, influencing the business by effectively communicating results to management. Review, analyze, and provide recommendations for pricing, promotional, and product initiatives, including the reduction of test data into concise actionable business recommendations to optimize yield, revenue performance, and revenue driving programs. Help manage pricing, inventory, and promotional efforts in multiple online systems and provide a wide range of solutions and support to grow onboard revenue. Support internal OBR planning and forecasting processes to answer product and business needs. Provide recommendations on inventory optimization for Shorex and OBR teams. Perform analysis to prove effectiveness of pricing changes during frequent PCP online promotions; create recommendations on adjustments based on impact. Work closely with OBR and Shorex teams to understand their business challenges and objectives and identify opportunities to develop potential business improvements and efficiency gains. Develop, manage, and provide recommendations from ongoing reports, including leadership updates. Respond to ad-hoc data and analysis needs while supporting various projects and conduct analyses of business data, evaluate trends and pattern changes, and learn to disperse results

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