Staples
Inside Sales Account Manager- Quill
Staples, Lincolnshire, Illinois, United States, 60069
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.
Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.
From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.
Start Date: Monday, February 17th
What you’ll be doing:
Primary point of contact and build long-term relationships with customers
Effectively manage your book of business through productivity and pipeline management
Collaborate with internal business partners
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
Manage existing customer accounts to drive sales and achieve profit margins
Consistently meet or exceed productivity metrics and goals
Build and develop internal and external business relationships
Make outbound sales calls to grow customer base
Educate our customers on our products, programs, and consolidation opportunities
What you bring to the table:
A high level of integrity in all business dealings
Strong time management and organization skills
Strong time management skills
Ability to uncover, develop, and close sales
Strong relationship building skills
Knowledge of product, pricing, competition, and sales objectives
Ability to sell company values and services, in addition to program features and benefits via phone and internet
Adaptable to a fast-paced organization that changes to continuously improve the customer experience
Ability to sell multiple buyer levels within small to mid-sized customers
What’s needed- Basic Qualifications:
High school diploma or G.E.D
6 months+ of relevant experience in sales or customer service role
Effective communication (oral and written) and effective relationship building skills
What’s needed- Preferred Qualifications:
Proven account management or other relevant experience
Creative and cognitive thinking ability
High level of business acumen and sales strategy
Excellent oral and written communication skills
Proficient computer skills and knowledge of Microsoft Office
Strong organizational and problem-solving skills
Ability to work in a fast-paced environment and adjust well to change
We Offer:
Inclusive culture with associate-led Business Resource Groups
112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
#HTF
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.
Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.
From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.
Start Date: Monday, February 17th
What you’ll be doing:
Primary point of contact and build long-term relationships with customers
Effectively manage your book of business through productivity and pipeline management
Collaborate with internal business partners
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
Manage existing customer accounts to drive sales and achieve profit margins
Consistently meet or exceed productivity metrics and goals
Build and develop internal and external business relationships
Make outbound sales calls to grow customer base
Educate our customers on our products, programs, and consolidation opportunities
What you bring to the table:
A high level of integrity in all business dealings
Strong time management and organization skills
Strong time management skills
Ability to uncover, develop, and close sales
Strong relationship building skills
Knowledge of product, pricing, competition, and sales objectives
Ability to sell company values and services, in addition to program features and benefits via phone and internet
Adaptable to a fast-paced organization that changes to continuously improve the customer experience
Ability to sell multiple buyer levels within small to mid-sized customers
What’s needed- Basic Qualifications:
High school diploma or G.E.D
6 months+ of relevant experience in sales or customer service role
Effective communication (oral and written) and effective relationship building skills
What’s needed- Preferred Qualifications:
Proven account management or other relevant experience
Creative and cognitive thinking ability
High level of business acumen and sales strategy
Excellent oral and written communication skills
Proficient computer skills and knowledge of Microsoft Office
Strong organizational and problem-solving skills
Ability to work in a fast-paced environment and adjust well to change
We Offer:
Inclusive culture with associate-led Business Resource Groups
112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
#HTF
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.