Network Engineer

3-5 years of demonstrated solid experience in a TCP/IP based Network Engineer/Architecture position with a focus on Cisco and Palo Alto Networking, including Cloud. 3-5 years of demonstrated success in the design/ architecture of TCP/IP, Cisco and Palo Alto based networks and cloud networks, leading to deployment. 3-5 years of experience Implementing and deploying Cisco, Infoblox & Palo Alto based network and security compartments (switches, routers, firewalls/IPS, VPN s, IPSEC, SSL, IKev2) Skilled in Network Security operations, including configuration and deployment of Cisco and Palo Alto based firewall and IPS systems (Cisco ASA, Cisco Next Generation Firepower, Palo Alto Next Generation) Experience with network routing protocols, BGP, OSPF, MLPS Duties Deploy, maintain and manage network switch infrastructure (routers, aggregation switches, end-user switches). Build, deploy and operate high availability next generation network , cloud network and network security compartments Deploy, maintain and manage Next Generation security platforms (Firewall/IPS) and network security compartments. Assure optimized and robust daily network operations for network and cloud network infrastructure (switches, routers, firewalls, WAN/Internet connections, VPN, Cloud network connections and operations) On all systems maintain, apply and assure a strong security posture, currency levels and compliance according to IBM Security standards and requirements. Monitor, troubleshoot, mitigate and resolve network infrastructure problems and service interruptions Apply engineering and operations excellence to deployments, including on proof-of-concept and next generation network and network security installations, while adhering to industry best practices. Automate processes and workflows to increase the operational agility of the network engineering operations. Analyze data from tools to determine areas of improvement, determine and implement the necessary changes Iteratively optimize, improve & enhance existing systems and infrastructure, including implementation of new features and functions Collects data, then supplies it to engineering peer teams for analysis and data-driven recommendations and decision making Collaborate and maintain strong working relationships with IBM partners, stakeholder, vendors, IBM Cloud and Research Emerging Technology Master and utilize various IBM and vendor network utilities IP address and subnet management Create and provide recurring network reports based on network statistics and analytics Network Change, Configuration and Performance Management

(1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations /L3 level support and doing incident & problem management (6.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives.