Fanatics
Senior Software Engineer - ServiceNOW
Fanatics, Jacksonville, Florida, United States, 32290
Job Description
Job Summary:
We are seeking a highly skilled and experienced Senior ServiceNow Software Engineer to join our team. The ideal candidate will be responsible for designing, developing, and implementing ServiceNow solutions that meet the needs of our organization. This role requires a deep understanding of the ServiceNow platform, including ITSM, ITOM, and other modules, as well as the ability to work collaboratively with cross-functional teams to deliver high-quality solutions.
Key Responsibilities: Design, develop, and implement ServiceNow solutions, including custom applications, workflows, and integrations. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Perform system administration tasks, including user and group management, access control, and system configuration. Develop and maintain technical documentation, including design specifications, test plans, and user guides. Troubleshoot and resolve issues related to the ServiceNow platform and applications. Stay current with ServiceNow best practices and industry trends to ensure the platform is optimized and up to date. Mentor and provide guidance to junior developers and other team members. Qualifications:
Minimum of 5 years of experience as a ServiceNow Developer, with a strong focus on ITSM and ITOM modules. Proven experience in designing and implementing custom applications and integrations on the ServiceNow platform. Strong understanding of ServiceNow architecture, including data model, security, and scripting. Proficiency in JavaScript, HTML, CSS, and other web technologies. Excellent problem-solving skills and the ability to work independently and as part of a team. Strong communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist) are highly desirable. Experience developing and designing RESTful services and APIs Experience integrating ServiceNow with other platforms Preferred Skills:
Experience with Agile development methodologies. Experience developing in a CI/CD environment Knowledge of ITIL processes and best practices. Familiarity with other ITSM tools and platforms. Experience with one or more front-end development frameworks, such as Angular, React, Vue, etc. Experience with Cloud Platforms (AWS or Azure)
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally - as well as its flagship site, www.fanatics.com.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world-including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do: •Build Championship Teams •Obsessed with Fans •Limitless Entrepreneurial Spirit •Determined and Relentless Mindset
Job Summary:
We are seeking a highly skilled and experienced Senior ServiceNow Software Engineer to join our team. The ideal candidate will be responsible for designing, developing, and implementing ServiceNow solutions that meet the needs of our organization. This role requires a deep understanding of the ServiceNow platform, including ITSM, ITOM, and other modules, as well as the ability to work collaboratively with cross-functional teams to deliver high-quality solutions.
Key Responsibilities: Design, develop, and implement ServiceNow solutions, including custom applications, workflows, and integrations. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Perform system administration tasks, including user and group management, access control, and system configuration. Develop and maintain technical documentation, including design specifications, test plans, and user guides. Troubleshoot and resolve issues related to the ServiceNow platform and applications. Stay current with ServiceNow best practices and industry trends to ensure the platform is optimized and up to date. Mentor and provide guidance to junior developers and other team members. Qualifications:
Minimum of 5 years of experience as a ServiceNow Developer, with a strong focus on ITSM and ITOM modules. Proven experience in designing and implementing custom applications and integrations on the ServiceNow platform. Strong understanding of ServiceNow architecture, including data model, security, and scripting. Proficiency in JavaScript, HTML, CSS, and other web technologies. Excellent problem-solving skills and the ability to work independently and as part of a team. Strong communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist) are highly desirable. Experience developing and designing RESTful services and APIs Experience integrating ServiceNow with other platforms Preferred Skills:
Experience with Agile development methodologies. Experience developing in a CI/CD environment Knowledge of ITIL processes and best practices. Familiarity with other ITSM tools and platforms. Experience with one or more front-end development frameworks, such as Angular, React, Vue, etc. Experience with Cloud Platforms (AWS or Azure)
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally - as well as its flagship site, www.fanatics.com.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world-including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do: •Build Championship Teams •Obsessed with Fans •Limitless Entrepreneurial Spirit •Determined and Relentless Mindset