Lucid Consulting, LLC
Senior Usability Researcher
Lucid Consulting, LLC, Redmond, Washington, United States, 98052
About the job Senior Usability Researcher (ID: 149512-1)
Job Title:
Senior Usability Researcher
Location:
Remote
Duration/Start Date:
1/20/2025
Salary Range:
$66.50 - $73.50 hourly
Candidates with previous experience working at Microsoft Corporation, either as a full-time employee (FTE) or contractor, are strongly preferred.
Role Summary:
In this role, the candidate will be a part of the team dedicated to understanding and enhancing the user experience for Microsoft Copilot. They will design and implement research strategies, including research to improve the quality and end-user experience for Copilot in Microsoft 365 including for a diverse set of people, potentially including those with disabilities. Your work will involve collecting, synthesizing, and reporting summaries from quantitative and qualitative data, conducting competitive analysis, and identifying user experience opportunities.
Job Responsibilities:
Research Planning and Execution: Design and execute research to identify and evaluate opportunities for Microsoft Copilot compared with key competitors Generative and Evaluative Research: Conduct qualitative, quantitative, or mixed-methods research to generate insights for Microsoft 365 and Copilot. Data Analysis and Synthesis: Analyze and synthesize diverse data sources, prioritize findings, and clearly summarize project work. Project Management: Coordinate with multiple research partners, study recruitment vendors/panel management, and research ops to move projects forward. Hands-on Research Execution: study design, execute interviews, survey creation, analysis, etc. Rapid Insight Generation: Execute research and compile insights quickly to maximize impact. Rapid Output Generation: Creating assets such as videos, presentations, and documents to summarizing the insights.
Top 3 Hard Skills Required + Years of Experience:
1. Minimum 10+ years experience with UX benchmark type research. 2. Minimum 8+ years experience with project management, organizing, and planning are critical 3. Minimum 8+ years experience with qualitative research experience is necessary, in addition to quantitative skills, for a balanced approach to research.
Requirements/Qualifications:
SKILLS & EXPERIENCE (REQUIRED) An advanced degree in Engineering, Social Science, or other data or research-centric field. Proven experience in designing and executing mixed-methods UX research, including observing, understanding, and synthesizing human behavior into insights, to drive customer-focused product development. Exceptional project management, organizing, and planning skills with keen attention to detail. Strong written and verbal communication skills, with the ability to present and influence data-driven decisions. Proficiency in qualitative research methods, insight synthesis, and generating insightful reports/outputs. A passion for translating ideas, needs, and requests into rigorous and valid research questions. A passion for the hands-on process of conducting research with customers and end-users and then creating succinct research reports and summaries
SKILLS & EXPERIENCE (DESIRABLE) An advanced degree in Human Computer Interaction, Human Factors, or related fields. Experience conducting user research on AI, particularly generative AI (LLMs) Experience incorporating accessibility and DEI concerns in research from recruiting through analysis
Job Title:
Senior Usability Researcher
Location:
Remote
Duration/Start Date:
1/20/2025
Salary Range:
$66.50 - $73.50 hourly
Candidates with previous experience working at Microsoft Corporation, either as a full-time employee (FTE) or contractor, are strongly preferred.
Role Summary:
In this role, the candidate will be a part of the team dedicated to understanding and enhancing the user experience for Microsoft Copilot. They will design and implement research strategies, including research to improve the quality and end-user experience for Copilot in Microsoft 365 including for a diverse set of people, potentially including those with disabilities. Your work will involve collecting, synthesizing, and reporting summaries from quantitative and qualitative data, conducting competitive analysis, and identifying user experience opportunities.
Job Responsibilities:
Research Planning and Execution: Design and execute research to identify and evaluate opportunities for Microsoft Copilot compared with key competitors Generative and Evaluative Research: Conduct qualitative, quantitative, or mixed-methods research to generate insights for Microsoft 365 and Copilot. Data Analysis and Synthesis: Analyze and synthesize diverse data sources, prioritize findings, and clearly summarize project work. Project Management: Coordinate with multiple research partners, study recruitment vendors/panel management, and research ops to move projects forward. Hands-on Research Execution: study design, execute interviews, survey creation, analysis, etc. Rapid Insight Generation: Execute research and compile insights quickly to maximize impact. Rapid Output Generation: Creating assets such as videos, presentations, and documents to summarizing the insights.
Top 3 Hard Skills Required + Years of Experience:
1. Minimum 10+ years experience with UX benchmark type research. 2. Minimum 8+ years experience with project management, organizing, and planning are critical 3. Minimum 8+ years experience with qualitative research experience is necessary, in addition to quantitative skills, for a balanced approach to research.
Requirements/Qualifications:
SKILLS & EXPERIENCE (REQUIRED) An advanced degree in Engineering, Social Science, or other data or research-centric field. Proven experience in designing and executing mixed-methods UX research, including observing, understanding, and synthesizing human behavior into insights, to drive customer-focused product development. Exceptional project management, organizing, and planning skills with keen attention to detail. Strong written and verbal communication skills, with the ability to present and influence data-driven decisions. Proficiency in qualitative research methods, insight synthesis, and generating insightful reports/outputs. A passion for translating ideas, needs, and requests into rigorous and valid research questions. A passion for the hands-on process of conducting research with customers and end-users and then creating succinct research reports and summaries
SKILLS & EXPERIENCE (DESIRABLE) An advanced degree in Human Computer Interaction, Human Factors, or related fields. Experience conducting user research on AI, particularly generative AI (LLMs) Experience incorporating accessibility and DEI concerns in research from recruiting through analysis