TS/SCI Network Monitoring Specialist

The shifts are either 2pm-12am Sunday-Wednesday Wed-Monday 7 am - 3 PM $110-135K Key Role: Monitor and maintain mission-critical systems, enterprise services, and networking infrastructure across multiple physical sites and disparate networks. Serve as the Tier III support to escalate and resolve technical issues on operational network environments. Support problem management resolutions by tracking system-wide problems on operational networks and work with engineering support, including network engineering, systems engineering, catapult operations, and desktop engineering, to see problem troubleshooting through to resolution. Support the operation and maintenance of critical Windows and Linux systems to maintain operational availability and an excellent security posture through system configuration and patching or STIGs maintenance. Conduct firewall changes, create or troubleshoot F5 iRules, create and modify DNS entries, manage port security, and provide real-time monitoring of network systems and computer assets through SolarWinds. Log all incidents, requests, questions, tasks, and projects in BMC Remedy, apply thorough diagnostic techniques to identify problems, investigate causes, recommend solutions on the operational mission infrastructure, create and maintain comprehensive documentation for all troubleshooting procedures, and move or replace IT equipment to support office moves, new system requirements, and malfunctioning devices, as necessary.

Basic Qualifications: Experience with IT systems administration Experience with systems and service monitoring tools, including SolarWinds and Splunk Experience developing and enhancing the IT troubleshooting process Experience with DoD IT security requirements, including installing patches and conducting STIG reviews such as YUM, Puppet, SCCM, or WSUS Ability to analyze and refine standard operating procedures TS/SCI clearance HS diploma or GED Ability to obtain a Security+ CE, SSCP, CCNA Security, or GSEC Certification within 30 days of start date

Additional Qualifications: Experience with basic network administration, including port security and configuration, firewall management, F5 support, and DNS management Experience managing enterprise applications, including Microsoft Exchange, Jira, Microsoft SCCM or MECM, and Skype for Business Experience using BMC Remedy for ticket queue maintenance and ticket tracking Experience with virtualization, including VMware and VDI Experience managing AD and Group Policy Knowledge of vulnerability and STIG scanning tools, including Nessus, SCC Tool, ACAS, and Tanium Possession of excellent verbal and written communication skills Bachelor's degree in Information Systems or a related field