UX Researcher

WHO were looking for: We are looking for a User Researcher who is passionate about delivering leading-edge user experiences on smartphones to join our team. Role and Responsibilities: Lead all phases of the user research process, including user recruitment, study design, data collection, analysis, and reporting. Lead design and execution of primary research studies (leveraging mainly qualitative methods) to generate actionable insights and recommendations for stakeholder teams. Utilize various qualitative and quantitative research methods, such as usability testing, surveys, interviews, A/B testing, card sorting, focus groups, task analysis, competitive analysis, and market-type research, among others, to gain deep insights into user needs and behaviors. Synthesize research insights and distill them into narratives that frame problems and highlight both the customer and business value of recommended solutions. Present research findings and recommendations to stakeholders at all levels, from individual contributors to senior leadership. Work effectively with designers, program managers, and software engineers in a highly collaborative environment. Build and manage relationships with internal stakeholders and external agency partners. Required Experience and Education: At least 3 years of experience successfully applying user-centered design. Undergraduate degree (Advanced degree preferred) in Cognitive Psychology, Human Factors, Human-Computer Interaction, Ergonomics or a related field OR comparable UX research experience.