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Airline Wheelchair Assistant

Unavailable, Portland, Oregon, United States, 97204


Overview Bags, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

You will... A Wheelchair Assistant works at an airport facility and provides assistance to passengers traveling in wheelchairs.

Responsibilities include pushing passengers in a wheelchair to and from their arrival/departure gate, and assisting passengers with moving luggage to their vehicles, taxi stands, parking shuttle stations, and rental car stations. Wheelchair Assistants must maintain a friendly and positive attitude and always be attentive to each passenger’s individual needs.Communicating effectively and clearly. Asking each passenger the safety and security questions

This is a physically demanding position which requires on-the-job security training and the ability to receive all applicable airport security badges.

Push wheelchair passengers to and from gates

Roll customer-occupied wheelchair safely down the jet bridge

Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair

Complete any necessary wheelchair or incident reports

Follow dispatcher gate orders

Maintains a friendly and positive attitude and is attentive to each passenger’s individual needs; by assisting passenger with any problems, questions, or concerns

Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities

Exceed customer service standards

Carry out other duties as assigned

You have... Salary Range:

$18.89/hr (+ tips)

This role is eligible to earn tips in addition to the posted hourly rate.

Benefits:

Eligible

employees will participate in the various benefits plans including medical, dental, vision,

flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

Must be at least 18 years of age

Be authorized to work in the United States

Must be able to clear a background and drug screen

Must be able to lift up to up to 75 lbs and push a loaded wheelchair up to 300lbs up and down inclines throughout the shift

Ability to lift passengers from the wheelchair to the seat on the plane

Experience in customer service preferred

Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers

Complete all required training including airport compliance

Able to obtain an airport badge

Appearance Guidelines

Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee’s dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company’s business standards.

For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted

No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.

Clean & well-maintained approved uniforms must be worn on shift

Additional requirements as specified by management

While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner.

Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.

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SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.

Right to Work Poster

Additional Information Pay Rate:

$18.89 - $27.34 per hour. Pay range indicates $18.89 base wage per hour + potential tips.