Field Service Engineer

About the job Field Service Engineer

Join a Team that Powers Innovation

Step into a pivotal role where your expertise ensures the smooth operation of cutting-edge semiconductor equipment. As a Field Service Engineer, you will be the cornerstone of exceptional customer support, going beyond installations and troubleshooting to deliver unparalleled technical solutions. Your contributions will directly influence the success and satisfaction of our valued clients, showcasing your technical acumen and customer-centric approach.

Key Responsibilities

• Deliver on-site repair, maintenance, and installation services for complex electro-mechanical and electronic systems, ensuring minimal downtime and seamless operation.
• Analyze and troubleshoot technical issues, isolating problems to the component level and implementing corrective actions with precision.
• Stay at the forefront of semiconductor capital equipment advancements through continuous learning, training, and certifications.
• Execute field modifications and updates, maintaining detailed records to ensure alignment between the company and customer expectations.
• Act as a subject matter expert, fostering trust by transparently addressing challenges and opportunities while delivering superior customer service.
• Develop and implement customer response action plans tailored to unique client needs.
• Mentor and provide technical guidance to junior engineers, fostering a culture of learning and collaboration.

Who Were Looking For

Minimum Qualifications:

• Bachelors degree in Electronics, Engineering, or related field with 5+ years of experience; or Masters degree with 3+ years; or equivalent professional experience.
• Proven track record in the installation, maintenance, or troubleshooting of semiconductor capital equipment.
• Strong ability to interpret electrical and mechanical schematics and technical documentation.
• Comfort working in cleanroom environments with appropriate safety attire.
• Willingness to travel frequently, both domestically and internationally, and to work flexible shifts, including overtime and on-call availability when necessary.

Preferred Qualifications:

• Proficiency in Microsoft Office Suite and other common office software.
• Excellent communication skills, both written and verbal, in English.
• Strong analytical and problem-solving abilities, with a focus on delivering effective solutions.

Why Join Us?

This is more than a jobit's an opportunity to be part of a team that drives technological advancement in the semiconductor industry. Your work will make a difference, and you'll collaborate with professionals who share your commitment to innovation and excellence.

Apply Today

Become a vital part of a forward-thinking organization where your skills and dedication will be recognized and rewarded. Take the next step in your career and join a team that values your contributions.