Part-Time Cashier - Shuttle Bus Driver

Description

Job Description:

An employee in this position receives payment from customers who use parking services at the airport. The employee will also perform shuttle bus driver duties.

Principal Responsibilities:

• Provide excellent customer service in assisting customers with payment for parking services, using automated equipment.
• Handle special issues including lost tickets, equipment malfunctions, and lost or lack of funds.
• Balance cash records and process credit card transactions and completes necessary reports.
• Assist customers with information regarding the surrounding area, directions, and airport facilities.

Standard Work Hours:

Position supports day, night, weekend, and holiday shifts as needed in a 24/7, 365-day work environment.

Requirements

Knowledge & Skills:

• Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.
• Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Looks for and takes advantage of opportunities; Asks for and offers help when needed

Minimum Requirements:

• High school education and experience as a cashier is required.
• Experience driving a shuttle bus or closely related equipment is desired.
• Valid NC Driver's license.
• Clean driving record.

Hours: Varies based on the department needs.