Northwest Mississippi Community College
Financial Aid Coordinator
Northwest Mississippi Community College, Senatobia, MS, United States
Job Description
The Financial Aid Coordinator provides a wealth of financial aid knowledge to students and families for federal, state, and institutional programs in accordance with all applicable rules and regulations. The person on this position is responsible for providing superb customer service to students and their families as well as inter-departmental groups. The person in this position will have primary responsibility of providing administrative support and report directly to the Director and Assistant Director of Financial Aid.
QUALIFICATIONS:
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
While performing the duties of this job, the employee is regularly required to do the following:
To apply, please attach and submit the following:
About Us
Northwest Mississippi Community College is a two-year, open access public community college primarily serving 11 counties in northwest Mississippi. Our vision states that "Northwest Mississippi Community College transforms our students' lives, enriches our communities, and strives for excellence in our educational programs and services."
Accreditation
Northwest Mississippi Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award the Associate of Arts degree, the Associate of Applied Science degree and certificates in career education. Questions about the accreditation of Northwest Mississippi Community College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling (404) 679-4500, or by using information available on SACSCOC's website (www.sacscoc.org).
Affirmative Action
Northwest Mississippi Community College does not discriminate on the basis of race, color, national origin, sex, disability, religion, sexual orientation, gender identity, age, or status as a veteran or disabled veteran in all its programs and activities. Northwest Mississippi Community College prohibits sexual harassment and all forms of sexual violence, regardless of sex, gender identity or sexual orientation. The following have been designated to handle inquiries regarding non-discrimination policies: Americans with Disabilities Act of 1990/Section 504 of the Rehabilitation Act of 1973: Disability Support Services Coordinator, Tate Hall, P.O. Box 7046, 4975 Highway 51 North, Senatobia, MS 38668, telephone number (662) 562-3309, e-mail address mkelsay@northwestms.edu; Title II of the Age Discrimination Act: Vice President for Finance and Administration, James P. McCormick Administration Building, P.O. Box 7017, 4975 Highway 51 North, Senatobia, MS 38668, telephone number (662) 562-3216, e-mail address jhorton@northwestms.edu; Title IX of the Educational Amendments of 1972/Title VII of the Civil Rights Act of 1964: (For student-related matters) Associate Vice President for Student Services and Enrollment Management, Tate Hall, P.O. Box 7010, 4975 Highway 51 North, Senatobia, MS 38668, telephone number (662) 562-3409, e-mail address trush@northwestms.edu or (for employment-related matters) Director of Human Resources, James P. McCormick Administration Building, P.O. Box 7038, 4975 Highway 51 North, Senatobia, MS 38668, telephone number (662) 560-5216, email estanford@northwestms.edu.
Safety Statement
The safety and security of students, faculty, and staff is very important to Northwest Mississippi Community College. A copy of the Annual Security Report, published annually by the Campus Police Department, details Northwest policies and procedures regarding campus safety. A copy of the report, which contains the annual crime statistics report, is available online in the current Northwest Bulletin (www.northwestms.edu/bulletin) or on the Northwest website (www.northwestms.edu) and in printed form upon request from the Campus Police Office at (662) 562-3314.
The Financial Aid Coordinator provides a wealth of financial aid knowledge to students and families for federal, state, and institutional programs in accordance with all applicable rules and regulations. The person on this position is responsible for providing superb customer service to students and their families as well as inter-departmental groups. The person in this position will have primary responsibility of providing administrative support and report directly to the Director and Assistant Director of Financial Aid.
QUALIFICATIONS:
- High School Diploma required with one to two (1-2) years of experience in an office or administrative position.
- Associate's Degree preferred.
- Prior experience in computer data entry.
- Proficient with Microsoft Office Suite, Word, Excel.
- Prior experience operating office equipment in a fast-paced, dynamic environment.
- Passionate about the Customer/Student Service experience.
- Positive, approachable, collaborative personality.
- Excellent attention to detail and follow-up.
- Maintain a friendly and professional demeanor through verbal, written, and electronic communication with students, parents, faculty, and staff, while giving accurate feedback within the FERPA guidelines.
- Counsels and assists students with all necessary forms for enrollment and financial assistance.
- Assist students/parents with completion of FAFSA (Free Application for Federal Student Aid).
- Assist with the verification process by collecting verification documents, ensures all appropriate signatures are obtained, collects verification worksheets, tax returns and W-2 forms if applicable and secures dependency documentation, if applicable.
- Assists at recruitment, retention, and community events.
- Assists with collection of financial aid application documents and seek eligibility status for federal, state, and institutional programs.
- Assists with completing, distributing, and collecting signed federal work-study authorization forms, if applicable.
- Assist students by providing information on the Pell and Loan procedures.
- Cancel multiple enrollments in SFP using SFP, Campus Key, Notepad++, HTML Formatter, and Postman.
- Perform other duties as be assigned by the Director of Financial Aid or other college administrators.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- Strong organizational skills with attention to detail.
- Experience using technology including email, word processing, spreadsheet, database, and Internet use.
- Strong interpersonal skills to interact tactfully and courteously with students, faculty, staff, and the general public.
- Ability to collaborate with others and work as part of a team.
- Must be a "quick study" to quickly grasp and retain knowledge of policies and procedures relating to every aspect of student services that a prospective or current student may utilize.
- Demonstrate oral and written communication skills to interact with a wide range of diverse individuals.
- Flexible schedule is required to meet department needs, as some evenings, weekends, and extended hours may be required.
While performing the duties of this job, the employee is regularly required to do the following:
- Talk, hear, view, and assist students
- Communicate with others in person, telephone, zoom, & live chat
- Sit, use hands to handle or feel, and reach with hands and arms
- Stand, walk, stoop, or kneel
- Occasionally lift and/or move items of at least 15-20 pounds
To apply, please attach and submit the following:
- Application at www.northwestms.edu
- Resume
- Three (3) Professional References
About Us
Northwest Mississippi Community College is a two-year, open access public community college primarily serving 11 counties in northwest Mississippi. Our vision states that "Northwest Mississippi Community College transforms our students' lives, enriches our communities, and strives for excellence in our educational programs and services."
Accreditation
Northwest Mississippi Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award the Associate of Arts degree, the Associate of Applied Science degree and certificates in career education. Questions about the accreditation of Northwest Mississippi Community College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling (404) 679-4500, or by using information available on SACSCOC's website (www.sacscoc.org).
Affirmative Action
Northwest Mississippi Community College does not discriminate on the basis of race, color, national origin, sex, disability, religion, sexual orientation, gender identity, age, or status as a veteran or disabled veteran in all its programs and activities. Northwest Mississippi Community College prohibits sexual harassment and all forms of sexual violence, regardless of sex, gender identity or sexual orientation. The following have been designated to handle inquiries regarding non-discrimination policies: Americans with Disabilities Act of 1990/Section 504 of the Rehabilitation Act of 1973: Disability Support Services Coordinator, Tate Hall, P.O. Box 7046, 4975 Highway 51 North, Senatobia, MS 38668, telephone number (662) 562-3309, e-mail address mkelsay@northwestms.edu; Title II of the Age Discrimination Act: Vice President for Finance and Administration, James P. McCormick Administration Building, P.O. Box 7017, 4975 Highway 51 North, Senatobia, MS 38668, telephone number (662) 562-3216, e-mail address jhorton@northwestms.edu; Title IX of the Educational Amendments of 1972/Title VII of the Civil Rights Act of 1964: (For student-related matters) Associate Vice President for Student Services and Enrollment Management, Tate Hall, P.O. Box 7010, 4975 Highway 51 North, Senatobia, MS 38668, telephone number (662) 562-3409, e-mail address trush@northwestms.edu or (for employment-related matters) Director of Human Resources, James P. McCormick Administration Building, P.O. Box 7038, 4975 Highway 51 North, Senatobia, MS 38668, telephone number (662) 560-5216, email estanford@northwestms.edu.
Safety Statement
The safety and security of students, faculty, and staff is very important to Northwest Mississippi Community College. A copy of the Annual Security Report, published annually by the Campus Police Department, details Northwest policies and procedures regarding campus safety. A copy of the report, which contains the annual crime statistics report, is available online in the current Northwest Bulletin (www.northwestms.edu/bulletin) or on the Northwest website (www.northwestms.edu) and in printed form upon request from the Campus Police Office at (662) 562-3314.