Los Angeles County Superior Court
Senior Network Communications Engineer
Los Angeles County Superior Court, Los Angeles, California, United States, 90079
Salary :
$101,468.76 - $133,089.84 Annually
Location :
Los Angeles, CA
Job Type:
Full-Time
Remote Employment:
Flexible/Hybrid
Job Number:
R9585B
Department:
10A* - CTS Hall of Records
Opening Date:
07/12/2024
Closing Date:
2/4/2025 11:59 PM Pacific
Position Description
First filing period: 7/12/24 - 8/4/24 Reopen filing period: 1/3/25 - 2/4/25
ABOUT THE COURT
Los Angeles Superior Court is the largest unified trial court in the United States. Its 580 judges and commissioners work in one of the 36 facilities within the Court's 12 judicial districts and are supported by more than 4,800 full-time Court employees. The Court has an annual budget of more than $1 billion. Located in Southern California, Los Angeles County is geographically one of the nation's largest counties, covering 4,752 square miles and, with over 10,400,000 residents, is also one of its most populous counties.
ABOUT THE POSITION
The Senior Network Communications Engineer is the expert-level classification in the Network Communications Engineering series. Under general direction, positions allocable to this class supervise and lead the design, development, implementation, administration and troubleshooting of a large, Cisco-based enterprise network/telephony platform of approximately 8000 handsets and 17000 phone lines. Senior Network Communications Engineers provide expert-level analysis, policy development, and decision-support regarding the planning, design, optimization, and evaluation of the court's network communications infrastructure and associated network and telephony services. Senior Network Communications Engineers are also called upon to investigate and resolve difficult and very complex ("Level 2" and "Level 3") technical support issues related to the court's Voice Over Internet Protocol (VoIP) telephone and communications systems as well as the court's local and wide-area network ("LAN/WAN") infrastructure. Position in this class oversee the troubleshooting of network and telephony user issues, and perform liaison with court users, court management, justice partners and third-party contracted network/telephony communications service providers to ensure network communications systems fulfill court and inter-agency telephony and network communications needs.
For a detailed job description, please click here. Please note the requirements in the job description may vary from the requirements in the bulletin. Applicants must meet requirements stated in this bulletin.
TELEWORK OPPORTUNITIES You will be eligible for a primary telework schedule following an initial training period.
MINIMUM REQUIREMENTS
To qualify, you must meet one of the following requirements at the time of application:
OPTION I:
Possession of a current, valid, journey-level professional certification* in the fields of voice/data networking or network security as applicable to a large, enterprise voice/data network comprised of Cisco Systems-based equipment, such as the Cisco Certified Network Associate (CCNA) and at least five (5) years of recent experience* in VoIP and/or LAN/WAN design, configuration, or administration.
OPTION II:
Possession of a current, valid, expert-level professional certification* in the fields of voice/data networking or network security as applicable to a large, enterprise voice/data network comprised of Cisco Systems-based equipment, such as the Cisco Certified Network Professional (CCNP) and at least three year of recent experience** in VoIP and/or LAN/WAN design, configuration, or administration.
OPTION III:
A Bachelor's degree* from an accredited college or university in information systems, information technology, computer science or a closely related field and at least three (3) years of recent experience* in VoIP and/or LAN/WAN design, configuration, or administration.
**Recent experience refers to familiarity with a skill or field of knowledge acquired at least within the last three years of actual practice.
Note:
Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.
DESIRABLE QUALIFICATIONS
The ideal candidate will possess the following desirable qualifications:
At least two years of supervisory experience leading a small team of 2-3 members. Senior-level proficiency in configuring Cisco networking devices, including switches, routers, and chassis. Strong expertise in complex Cisco routing and switching environments, particularly in data centers. Profound knowledge of Cisco routers (ASRs), Catalyst switches, Nexus switches, and Cisco wireless controllers & access points. Competence in BGP, OSPF, EIGRP, DNS, DHCP, proxies (forward and reverse), security protocols (IPSec, SSL, etc.), time protocols (e.g., NTP), tag and label switching. Experience in designing, provisioning, and troubleshooting WAN and LAN connectivity technologies. Proficiency in implementing and supporting SNMP, RADIUS, TACACS, SYSLOG, access control lists (ACLs), VRF, port security, traffic shaping, priority queuing, Class of Service (CoS), Quality of Service (QoS), and IP routing. Familiarity with Cisco firewalls. Proven track record of successful project engagements at an enterprise scale. Strong organizational skills with excellent verbal and written documentation abilities. Ability to collaborate effectively in team environments. Demonstrated capability to research and adapt to new technologies. Understanding of project management theories and principles.
*Certification or Degree Verification:
To receive credit, a legible copy of your certification or diploma or transcript (unofficial acceptable) detailing the degree conferred and the name of the educational institution must be attached to your online application following the guidelines below. Once the application is submitted, you will not be able to edit or add documents.
For a list of acceptable accredited institutions or international universities, please visit http://ope.ed.gov/accreditation, www.chea.org/search,or http://whed.net/home.php.
Foreign studies must be evaluated by an academic credential evaluation agency and deemed to be equivalent to degrees from the United States. For a list of acceptable evaluation agencies, please visit www.naces.org or http://aice-eval.org/. Foreign studies submitted without acceptable evaluation will be rejected.
EXAMINATION INFORMATION
PART I : Qualifying evaluation of education, training, and experience based on submitted application materials and supplemental questionnaire.
PART II:
Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills, and abilities.
WHAT TO EXPECT NEXT We will notify you of the outcome after each step of the recruitment process has been completed. Applicants who successfully pass each (and all) examination part(s) will be placed on an eligible list that will remain active for approximately one year. Other vacancies may be filled using this list.
IMPORTANT INFORMATION FOR APPLICANTS For general application information, please access the .
Los Angeles Superior Court reserves the right to verify all submitted documentation prior to appointment.
Applicants with disabilities who require reasonable accommodations to participate in the recruitment process can contact the email address provided below.
Los Angeles Superior Court is an equal opportunity employer.
Questions regarding this posting may be e-mailed to
mpenate@lacourt.org.
Follow us on social media!
X | | Threads | YouTube | Facebook | LinkedIn
Choices Benefit Plan Benefits may be purchased using a tax-free monthly benefits allowance between $1,099.20 and $2,369.10 for the 2023 plan year (based on number enrolled in medical coverage). If the monthly cost of the benefits selected is less than the monthly allowance, the employee receives the difference as additional taxable pay, up to a maximum of $244.00. For detailed plan information, click
Insurance The Choices plan includes a robust range of insurance options, including medical, dental, disability, life, and AD&D insurance.
Flexible Spending Accounts Employees may contribute up to $237 per month into a tax-free Health Care Spending Account and up to $400 per month tax-free into a Dependent Care Spending Account. The Court contributes up to $375 per month to the Dependent Care Spending Account.
Leave Benefits Vacation - All permanent and other designated categories of employees are eligible to earn paid vacation based on years of service. Vacation is based on continuous service and credited at the completion of each consecutive six-month period of employment.
Sick leave - Depending on the length of service and employment categories, up to one day of full pay per month of service is accrued monthly for qualifying service.
Holidays - 14 days per year.
Bereavement leave.
Retirement - Optional tax-deferred supplemental retirement plan that includes a County match of up to 4% of employee's salary.
Retirement Pension Plan administered by the Los Angeles County Employees Retirement Association (LACERA).
If the candidate is a "new member" of the County's defined benefit plan (LACERA) on or after January 1, 2013, that person's pension will be limited under the Public Employees' Pension Reform Act (PEPRA). For these purposes, a "new member" is someone who first becomes a member of LACERA on or after January 1, 2013 - that is, someone first employed by the County on or after December 1, 2012 - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. For further information, visit
Other Benefits The Commuter Benefit Plan (CBP) - Allows employees to pay for eligible public transit expenses using pre-tax dollars (up to IRS limits).
Employee Assistance Program (EAP)
Tuition Reimbursement
-
The Tuition Reimbursement Program provides eligible employees with tuition assistance (maximum $2000 per fiscal year) for courses toward a degree program at an accredited college and/or university. The program is intended to support the ongoing development of a highly effective workforce at the Court.
The information contained herein concerning the benefit package available to incumbents in this classification is based on an employee's appointment to a full-time, permanent position in the Court service in this class. The specific benefit package any individual employee may receive is subject to change based on that employee's particular employment status and payroll title.
01
INSTRUCTIONS:
The information you provide on this online supplemental questionnaire will be evaluated and used to determine the most qualified candidates.
All questions must be answered.
You are encouraged to respond in a clear and concise manner.
Attaching or referencing a resume will not be considered responsive.
Incomplete responses, false statements, omission of a material fact and partial information can result in disqualification.
Please check the box to indicate you have read, agreed, and understood the instructions.
02
Select how you best meet the qualifications requirements.
OPTION I: Possession of a current, valid, journey-level professional certification* in the fields of voice/data networking or network security as applicable to a large, enterprise voice/data network comprised of Cisco Systems-based equipment, such as the Cisco Certified Network Associate (CCNA) and at least five (5) years of recent experience* in VoIP and/or LAN/WAN design, configuration, or administration. OPTION II: Possession of a current, valid, expert-level professional certification* in the fields of voice/data networking or network security as applicable to a large, enterprise voice/data network comprised of Cisco Systems-based equipment, such as the Cisco Certified Network Professional (CCNP) and at least three year of recent experience** in VoIP and/or LAN/WAN design, configuration, or administration. OPTION III: A Bachelor's degree* from an accredited college or university in information systems, information technology, computer science or a closely related field and at least three (3) years of recent experience* in VoIP and/or LAN/WAN design, configuration, or administration. None of the above
03
Please provide a detailed overview of your network engineering experience.
a) Specify your previous positions held, detailing your roles and responsibilities b) Describe the areas and scope of your responsibilities within those roles c) Name the organizations you worked for, indicating their size and industry d) Provide the dates of your employment in each role e) Outline the average number of hours per week you worked f) Highlight any other relevant factors demonstrating your qualifications for this position.
04
Describe your experience in data center networking.
a) Explain the types of circuits and network equipment you have deployed b) Detail your roles and responsibilities in managing data center facilities.
05
Share an incident or situation where you encountered a task requiring technical knowledge you initially lacked. Describe how you addressed this challenge.
06
Discuss the network environments you have managed and maintained. Specify your experience with wireless controllers, switches, routers, and firewalls within these networks.
07
Describe a project where you provided technical direction and network engineering expertise. Include activities such as planning, designing, upgrading, testing, configuring, and installing network equipment within a large enterprise network.
08
Explain your approach to resolving performance and network design issues. Provide specific examples of how you have identified and remediated such issues in your previous roles.
Required Question
$101,468.76 - $133,089.84 Annually
Location :
Los Angeles, CA
Job Type:
Full-Time
Remote Employment:
Flexible/Hybrid
Job Number:
R9585B
Department:
10A* - CTS Hall of Records
Opening Date:
07/12/2024
Closing Date:
2/4/2025 11:59 PM Pacific
Position Description
First filing period: 7/12/24 - 8/4/24 Reopen filing period: 1/3/25 - 2/4/25
ABOUT THE COURT
Los Angeles Superior Court is the largest unified trial court in the United States. Its 580 judges and commissioners work in one of the 36 facilities within the Court's 12 judicial districts and are supported by more than 4,800 full-time Court employees. The Court has an annual budget of more than $1 billion. Located in Southern California, Los Angeles County is geographically one of the nation's largest counties, covering 4,752 square miles and, with over 10,400,000 residents, is also one of its most populous counties.
ABOUT THE POSITION
The Senior Network Communications Engineer is the expert-level classification in the Network Communications Engineering series. Under general direction, positions allocable to this class supervise and lead the design, development, implementation, administration and troubleshooting of a large, Cisco-based enterprise network/telephony platform of approximately 8000 handsets and 17000 phone lines. Senior Network Communications Engineers provide expert-level analysis, policy development, and decision-support regarding the planning, design, optimization, and evaluation of the court's network communications infrastructure and associated network and telephony services. Senior Network Communications Engineers are also called upon to investigate and resolve difficult and very complex ("Level 2" and "Level 3") technical support issues related to the court's Voice Over Internet Protocol (VoIP) telephone and communications systems as well as the court's local and wide-area network ("LAN/WAN") infrastructure. Position in this class oversee the troubleshooting of network and telephony user issues, and perform liaison with court users, court management, justice partners and third-party contracted network/telephony communications service providers to ensure network communications systems fulfill court and inter-agency telephony and network communications needs.
For a detailed job description, please click here. Please note the requirements in the job description may vary from the requirements in the bulletin. Applicants must meet requirements stated in this bulletin.
TELEWORK OPPORTUNITIES You will be eligible for a primary telework schedule following an initial training period.
MINIMUM REQUIREMENTS
To qualify, you must meet one of the following requirements at the time of application:
OPTION I:
Possession of a current, valid, journey-level professional certification* in the fields of voice/data networking or network security as applicable to a large, enterprise voice/data network comprised of Cisco Systems-based equipment, such as the Cisco Certified Network Associate (CCNA) and at least five (5) years of recent experience* in VoIP and/or LAN/WAN design, configuration, or administration.
OPTION II:
Possession of a current, valid, expert-level professional certification* in the fields of voice/data networking or network security as applicable to a large, enterprise voice/data network comprised of Cisco Systems-based equipment, such as the Cisco Certified Network Professional (CCNP) and at least three year of recent experience** in VoIP and/or LAN/WAN design, configuration, or administration.
OPTION III:
A Bachelor's degree* from an accredited college or university in information systems, information technology, computer science or a closely related field and at least three (3) years of recent experience* in VoIP and/or LAN/WAN design, configuration, or administration.
**Recent experience refers to familiarity with a skill or field of knowledge acquired at least within the last three years of actual practice.
Note:
Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.
DESIRABLE QUALIFICATIONS
The ideal candidate will possess the following desirable qualifications:
At least two years of supervisory experience leading a small team of 2-3 members. Senior-level proficiency in configuring Cisco networking devices, including switches, routers, and chassis. Strong expertise in complex Cisco routing and switching environments, particularly in data centers. Profound knowledge of Cisco routers (ASRs), Catalyst switches, Nexus switches, and Cisco wireless controllers & access points. Competence in BGP, OSPF, EIGRP, DNS, DHCP, proxies (forward and reverse), security protocols (IPSec, SSL, etc.), time protocols (e.g., NTP), tag and label switching. Experience in designing, provisioning, and troubleshooting WAN and LAN connectivity technologies. Proficiency in implementing and supporting SNMP, RADIUS, TACACS, SYSLOG, access control lists (ACLs), VRF, port security, traffic shaping, priority queuing, Class of Service (CoS), Quality of Service (QoS), and IP routing. Familiarity with Cisco firewalls. Proven track record of successful project engagements at an enterprise scale. Strong organizational skills with excellent verbal and written documentation abilities. Ability to collaborate effectively in team environments. Demonstrated capability to research and adapt to new technologies. Understanding of project management theories and principles.
*Certification or Degree Verification:
To receive credit, a legible copy of your certification or diploma or transcript (unofficial acceptable) detailing the degree conferred and the name of the educational institution must be attached to your online application following the guidelines below. Once the application is submitted, you will not be able to edit or add documents.
For a list of acceptable accredited institutions or international universities, please visit http://ope.ed.gov/accreditation, www.chea.org/search,or http://whed.net/home.php.
Foreign studies must be evaluated by an academic credential evaluation agency and deemed to be equivalent to degrees from the United States. For a list of acceptable evaluation agencies, please visit www.naces.org or http://aice-eval.org/. Foreign studies submitted without acceptable evaluation will be rejected.
EXAMINATION INFORMATION
PART I : Qualifying evaluation of education, training, and experience based on submitted application materials and supplemental questionnaire.
PART II:
Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills, and abilities.
WHAT TO EXPECT NEXT We will notify you of the outcome after each step of the recruitment process has been completed. Applicants who successfully pass each (and all) examination part(s) will be placed on an eligible list that will remain active for approximately one year. Other vacancies may be filled using this list.
IMPORTANT INFORMATION FOR APPLICANTS For general application information, please access the .
Los Angeles Superior Court reserves the right to verify all submitted documentation prior to appointment.
Applicants with disabilities who require reasonable accommodations to participate in the recruitment process can contact the email address provided below.
Los Angeles Superior Court is an equal opportunity employer.
Questions regarding this posting may be e-mailed to
mpenate@lacourt.org.
Follow us on social media!
X | | Threads | YouTube | Facebook | LinkedIn
Choices Benefit Plan Benefits may be purchased using a tax-free monthly benefits allowance between $1,099.20 and $2,369.10 for the 2023 plan year (based on number enrolled in medical coverage). If the monthly cost of the benefits selected is less than the monthly allowance, the employee receives the difference as additional taxable pay, up to a maximum of $244.00. For detailed plan information, click
Insurance The Choices plan includes a robust range of insurance options, including medical, dental, disability, life, and AD&D insurance.
Flexible Spending Accounts Employees may contribute up to $237 per month into a tax-free Health Care Spending Account and up to $400 per month tax-free into a Dependent Care Spending Account. The Court contributes up to $375 per month to the Dependent Care Spending Account.
Leave Benefits Vacation - All permanent and other designated categories of employees are eligible to earn paid vacation based on years of service. Vacation is based on continuous service and credited at the completion of each consecutive six-month period of employment.
Sick leave - Depending on the length of service and employment categories, up to one day of full pay per month of service is accrued monthly for qualifying service.
Holidays - 14 days per year.
Bereavement leave.
Retirement - Optional tax-deferred supplemental retirement plan that includes a County match of up to 4% of employee's salary.
Retirement Pension Plan administered by the Los Angeles County Employees Retirement Association (LACERA).
If the candidate is a "new member" of the County's defined benefit plan (LACERA) on or after January 1, 2013, that person's pension will be limited under the Public Employees' Pension Reform Act (PEPRA). For these purposes, a "new member" is someone who first becomes a member of LACERA on or after January 1, 2013 - that is, someone first employed by the County on or after December 1, 2012 - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. For further information, visit
Other Benefits The Commuter Benefit Plan (CBP) - Allows employees to pay for eligible public transit expenses using pre-tax dollars (up to IRS limits).
Employee Assistance Program (EAP)
Tuition Reimbursement
-
The Tuition Reimbursement Program provides eligible employees with tuition assistance (maximum $2000 per fiscal year) for courses toward a degree program at an accredited college and/or university. The program is intended to support the ongoing development of a highly effective workforce at the Court.
The information contained herein concerning the benefit package available to incumbents in this classification is based on an employee's appointment to a full-time, permanent position in the Court service in this class. The specific benefit package any individual employee may receive is subject to change based on that employee's particular employment status and payroll title.
01
INSTRUCTIONS:
The information you provide on this online supplemental questionnaire will be evaluated and used to determine the most qualified candidates.
All questions must be answered.
You are encouraged to respond in a clear and concise manner.
Attaching or referencing a resume will not be considered responsive.
Incomplete responses, false statements, omission of a material fact and partial information can result in disqualification.
Please check the box to indicate you have read, agreed, and understood the instructions.
02
Select how you best meet the qualifications requirements.
OPTION I: Possession of a current, valid, journey-level professional certification* in the fields of voice/data networking or network security as applicable to a large, enterprise voice/data network comprised of Cisco Systems-based equipment, such as the Cisco Certified Network Associate (CCNA) and at least five (5) years of recent experience* in VoIP and/or LAN/WAN design, configuration, or administration. OPTION II: Possession of a current, valid, expert-level professional certification* in the fields of voice/data networking or network security as applicable to a large, enterprise voice/data network comprised of Cisco Systems-based equipment, such as the Cisco Certified Network Professional (CCNP) and at least three year of recent experience** in VoIP and/or LAN/WAN design, configuration, or administration. OPTION III: A Bachelor's degree* from an accredited college or university in information systems, information technology, computer science or a closely related field and at least three (3) years of recent experience* in VoIP and/or LAN/WAN design, configuration, or administration. None of the above
03
Please provide a detailed overview of your network engineering experience.
a) Specify your previous positions held, detailing your roles and responsibilities b) Describe the areas and scope of your responsibilities within those roles c) Name the organizations you worked for, indicating their size and industry d) Provide the dates of your employment in each role e) Outline the average number of hours per week you worked f) Highlight any other relevant factors demonstrating your qualifications for this position.
04
Describe your experience in data center networking.
a) Explain the types of circuits and network equipment you have deployed b) Detail your roles and responsibilities in managing data center facilities.
05
Share an incident or situation where you encountered a task requiring technical knowledge you initially lacked. Describe how you addressed this challenge.
06
Discuss the network environments you have managed and maintained. Specify your experience with wireless controllers, switches, routers, and firewalls within these networks.
07
Describe a project where you provided technical direction and network engineering expertise. Include activities such as planning, designing, upgrading, testing, configuring, and installing network equipment within a large enterprise network.
08
Explain your approach to resolving performance and network design issues. Provide specific examples of how you have identified and remediated such issues in your previous roles.
Required Question