Black Diamond Group
Sr. NetSuite Administrator
Black Diamond Group, San Francisco, California, United States, 94199
Black Diamond Group owns and operates a portfolio of businesses specializing in modular buildings and remote and temporary workforce housing solutions, along with a digital marketplace for business-to-business crew travel management. We create value by providing differentiated solutions. We believe each customer and each project is unique and that we can tailor a combination of products and services that deliver an enhanced outcome. Our Way is to Create a Better Way - this is our challenge, our call to action, our why!
We believe that a clear strategic vision, with measurable objectives, along with disciplined accountability and data-based decision-making leads to successful outcomes. When we couple this approach with our values-driven, collaborative, safety-conscious culture, we achieve top decile performance, deliver results, and have fun while doing it!
We offer careers, not jobs, and we strive for an environment where the best people come to work and feel rewarded for their contributions. We are a team of the best and the brightest in the industry, and since our inception, we have led with a people-first approach. We give our employees ample opportunity to pursue their interests and passions and support them as their careers progress.
Black Diamond Group's Corporate IT Group has a full-time position for a Senior NetSuite Administrator. This role is hybrid - in-office with 20% flexibility to work from home.
The Senior NetSuite Administrator will play a pivotal role in supporting the users of Black Diamond's ERP system, with a particular focus on NetSuite. This position requires a combination of strong ERP expertise and a deep understanding of accounting processes to ensure that all users-from finance to operations-receive effective support. You will be responsible for managing system configurations, troubleshooting user issues, and ensuring that the ERP system operates efficiently, enhancing the overall user experience.
This role requires strong relationship building and attention to detail, the ability to effectively organize and coordinate with internal stakeholders, and manage deliverables within required timelines with a positive and professional attitude.
Responsibilities
U ser Support and Troubleshooting,
you will be the primary point of contact for all ERP-related issues. User Training and Adoption,
leading training sessions, maintaining user-friendly documentation, and customizing training materials. System Configuration and User-Centric Enhancements,
collaborate closely with users to understand their specific needs, translating them into system configuration and customization requests that enhance their experience. Communication and Support Coordination
facilitates effective communication between users, IT teams, and external vendors to ensure timely resolution of system issues and seamless user support. Reporting and Data Support , provide users with customized reports, data insights, and key metrics that help them perform their roles more effectively. Continuous Process Improvement , partnering with users to evaluate current ERP processes and workflows, and identifying opportunities for simplification, automation, and system enhancements. Qualifications
Excellent communication skills with the ability to explain complex technical concepts in an easy-to-understand manner for non-technical users. Minimum of 5+ years of experience in ERP system support, with a focus on providing end-user support and system optimization. Strong expertise in NetSuite, with a solid understanding of ERP-related finance and accounting functions. Proven experience troubleshooting ERP systems and managing system configurations to enhance user experience. Post-secondary degree in IT, business, accounting, or a related field.
For more information, please visit www.BlackDiamondGroup.com
We are an Equal Opportunity Employer
Black Diamond Group Limited is committed to diversity, equal opportunity, and ensuring that our employees have the ability to thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability, or any other legally protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.
Company: Black Diamond Group #INHP
We believe that a clear strategic vision, with measurable objectives, along with disciplined accountability and data-based decision-making leads to successful outcomes. When we couple this approach with our values-driven, collaborative, safety-conscious culture, we achieve top decile performance, deliver results, and have fun while doing it!
We offer careers, not jobs, and we strive for an environment where the best people come to work and feel rewarded for their contributions. We are a team of the best and the brightest in the industry, and since our inception, we have led with a people-first approach. We give our employees ample opportunity to pursue their interests and passions and support them as their careers progress.
Black Diamond Group's Corporate IT Group has a full-time position for a Senior NetSuite Administrator. This role is hybrid - in-office with 20% flexibility to work from home.
The Senior NetSuite Administrator will play a pivotal role in supporting the users of Black Diamond's ERP system, with a particular focus on NetSuite. This position requires a combination of strong ERP expertise and a deep understanding of accounting processes to ensure that all users-from finance to operations-receive effective support. You will be responsible for managing system configurations, troubleshooting user issues, and ensuring that the ERP system operates efficiently, enhancing the overall user experience.
This role requires strong relationship building and attention to detail, the ability to effectively organize and coordinate with internal stakeholders, and manage deliverables within required timelines with a positive and professional attitude.
Responsibilities
U ser Support and Troubleshooting,
you will be the primary point of contact for all ERP-related issues. User Training and Adoption,
leading training sessions, maintaining user-friendly documentation, and customizing training materials. System Configuration and User-Centric Enhancements,
collaborate closely with users to understand their specific needs, translating them into system configuration and customization requests that enhance their experience. Communication and Support Coordination
facilitates effective communication between users, IT teams, and external vendors to ensure timely resolution of system issues and seamless user support. Reporting and Data Support , provide users with customized reports, data insights, and key metrics that help them perform their roles more effectively. Continuous Process Improvement , partnering with users to evaluate current ERP processes and workflows, and identifying opportunities for simplification, automation, and system enhancements. Qualifications
Excellent communication skills with the ability to explain complex technical concepts in an easy-to-understand manner for non-technical users. Minimum of 5+ years of experience in ERP system support, with a focus on providing end-user support and system optimization. Strong expertise in NetSuite, with a solid understanding of ERP-related finance and accounting functions. Proven experience troubleshooting ERP systems and managing system configurations to enhance user experience. Post-secondary degree in IT, business, accounting, or a related field.
For more information, please visit www.BlackDiamondGroup.com
We are an Equal Opportunity Employer
Black Diamond Group Limited is committed to diversity, equal opportunity, and ensuring that our employees have the ability to thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability, or any other legally protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.
Company: Black Diamond Group #INHP