Mass General Brigham (Enterprise Services)
Sr. Director Business Development and Market Strategy, International Patient Ser
Mass General Brigham (Enterprise Services), Somerville, Massachusetts, us, 02145
About Us:
As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research. We're focused on a people-first culture for our system's patients and our professional family. The Opportunity:
International Patient Services: Strategic and Market Leadership Opportunity. Mass General Brigham International Patient Services drives the system-wide effort to provide world-class clinical care to patients from around the globe. This rapidly expanding business leverages the elite expertise of MGB's academic medical centers and specialty hospitals, supported by a strategic investment program designed to elevate the business to new heights. Key Responsibilities:
Strategic Leadership:
Report directly to the Vice President of International Patient Services and take ownership of high-impact strategic initiatives that accelerate business expansion, market growth, and competitive positioning. Cross-System Collaboration:
Build strategic alliances across the broader MGB network to support system-wide program integration and ensure the seamless delivery of services. Global Market Development:
Lead efforts to build and foster partnerships with international healthcare providers, referral networks, and government agencies. Patient Experience as Market Differentiator:
Design innovative, market-driven strategies for delivering high-touch, personalized patient experiences that differentiate MGB as a leader in international care. Principal Duties and Responsibilities:
In collaboration with leadership, this role defines, develops, and executes comprehensive business development strategies aligned with the overarching goals of Mass General Brigham International Patient Services. Core Responsibilities and Deliverables: Strategic Business Development:
Partner with the executive team to create an overall and market-specific business development strategy. Collaborative Leadership and Coordination:
Lead cross-functional efforts with clinical and functional leaders. Strategic Partnerships and Relationship Management:
Identify, negotiate, and manage partnerships with key external stakeholders. Go-to-Market Planning and Outreach:
Develop and manage a rolling outreach and engagement calendar. Tracking, Reporting, and Risk Management:
Use CRM software to track performance metrics. Financial Oversight:
Contribute to and manage an annual budget for the business development unit. Governance and Compliance:
Participate in relevant committees and advisory groups. Other Responsibilities:
Execute additional duties as assigned. Working Conditions:
* Hybrid * Domestic and international travel may be required Qualifications:
Bachelor's degree, Master's Degree preferred - Business or related field Minimum of 10 years of leadership experience in a complex healthcare organization and/or professional services industry Skills/Abilities/Competencies:
Exceptional Leadership and Management Deep Healthcare Expertise Analytical and KPI-Driven Strategy Execution and Operational Integration Proactive, Independent Leadership Thrives in Complex, Matrixed Environments Global Business Expertise Entrepreneurial and Business-Minded Adaptable and Resilient Execution-Oriented and Detail-Focused Commitment to DE&I Effective Communicator and Influencer Financial Acumen Academic Environment Alignment Highest Integrity and Ethics Comfort with Ambiguity and Change Influence Without Authority Additional Job Description:
Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
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As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research. We're focused on a people-first culture for our system's patients and our professional family. The Opportunity:
International Patient Services: Strategic and Market Leadership Opportunity. Mass General Brigham International Patient Services drives the system-wide effort to provide world-class clinical care to patients from around the globe. This rapidly expanding business leverages the elite expertise of MGB's academic medical centers and specialty hospitals, supported by a strategic investment program designed to elevate the business to new heights. Key Responsibilities:
Strategic Leadership:
Report directly to the Vice President of International Patient Services and take ownership of high-impact strategic initiatives that accelerate business expansion, market growth, and competitive positioning. Cross-System Collaboration:
Build strategic alliances across the broader MGB network to support system-wide program integration and ensure the seamless delivery of services. Global Market Development:
Lead efforts to build and foster partnerships with international healthcare providers, referral networks, and government agencies. Patient Experience as Market Differentiator:
Design innovative, market-driven strategies for delivering high-touch, personalized patient experiences that differentiate MGB as a leader in international care. Principal Duties and Responsibilities:
In collaboration with leadership, this role defines, develops, and executes comprehensive business development strategies aligned with the overarching goals of Mass General Brigham International Patient Services. Core Responsibilities and Deliverables: Strategic Business Development:
Partner with the executive team to create an overall and market-specific business development strategy. Collaborative Leadership and Coordination:
Lead cross-functional efforts with clinical and functional leaders. Strategic Partnerships and Relationship Management:
Identify, negotiate, and manage partnerships with key external stakeholders. Go-to-Market Planning and Outreach:
Develop and manage a rolling outreach and engagement calendar. Tracking, Reporting, and Risk Management:
Use CRM software to track performance metrics. Financial Oversight:
Contribute to and manage an annual budget for the business development unit. Governance and Compliance:
Participate in relevant committees and advisory groups. Other Responsibilities:
Execute additional duties as assigned. Working Conditions:
* Hybrid * Domestic and international travel may be required Qualifications:
Bachelor's degree, Master's Degree preferred - Business or related field Minimum of 10 years of leadership experience in a complex healthcare organization and/or professional services industry Skills/Abilities/Competencies:
Exceptional Leadership and Management Deep Healthcare Expertise Analytical and KPI-Driven Strategy Execution and Operational Integration Proactive, Independent Leadership Thrives in Complex, Matrixed Environments Global Business Expertise Entrepreneurial and Business-Minded Adaptable and Resilient Execution-Oriented and Detail-Focused Commitment to DE&I Effective Communicator and Influencer Financial Acumen Academic Environment Alignment Highest Integrity and Ethics Comfort with Ambiguity and Change Influence Without Authority Additional Job Description:
Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
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