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Youngstown State University, OH

Program Advisor and Academic Coach, Strong Start

Youngstown State University, OH, Youngstown, OH, United States


Salary: $45,000.00 - $50,000.00 Annually

Location : Youngstown, OH

Job Type: Professional Administrative

Job Number: 202400224

Division: Academic Affairs

Department: Academic Success Center

Opening Date: 10/28/2024

Bargaining Unit Status: Association of Professional Administrative Staff (APAS)

Salary Grade: E4

Full-time Equivalency: 1.0

Summary of Position

Provides support to a caseload of freshmen; includes advising, instruction, and academic coaching. Provides individual assistance for other students as needed, with emphasis on academic support, assessing student needs, tracking, and following up on student progress. Participates in program assessment and improvement; assists in coordinating services of the Resch Academic Success Center.

Position Information

Essential Functions and Responsibilities: Teaches Strong Start sections of the YSU Success Seminar each fall and/or spring (as needed) for an assigned caseload of students. Serves the academic advisor for the assigned caseload beginning with advisement at New Student Orientation through the end of the students' first year. Monitors student progress through early alert system; conducts outreach as needed.

Provides individual academic coaching on a regular basis and as needed to students on academic recovery and probation through YSU 1520, as well as other students who are mandated to coaching or who seek coaching voluntarily. Assesses student needs and provides follow-up. Monitors referrals and academic progress through communication with faculty and staff and through regularly scheduled meetings with advisees. Monitors student progress through early alert system; conducts outreach as needed. Facilitates the creation of an individual educational goal development plan, makes referrals, and maintains individual records for students served.

Provides short-term assistance to any student entering the Center; includes making referrals, offering suggestions about classes, providing general University information, and assisting with student involvement in campus activities.

Collaborates with Center staff to develop and present workshops, programming, and services for the Center for Student Progress.

Participates in campus events and disseminates information to promote the Center for Student Progress.

Collaborates with Center personnel to identify, serve, and monitor any YSU student requesting assistance.

Conducts studies and applies current retention research.

Consults and cooperates with various campus offices to identify student needs and coordinate services of the Center. Provides information as necessary.

Prepares retention reports and makes recommendations for intervention; creates mid-semester and final reports for referral source; monitors referrals and academic progress through communication with faculty, staff, and students as needed.

Other Functions and Responsibilities: Assists with training new hires.

Performs other related duties as assigned.

Equipment Operated: Computer and all other standard office equipment.

Work Schedule: Typically, Monday through Friday. Potential for remote work

Supervision Exercised: May exercise supervision over student employees.

Reports to: Director, Resch Academic Success Center

Qualifications and Competencies

Required Certifications, Training, and/or Licensures: None

Knowledge, Skills, and Abilities:

Knowledge of: University policies and procedures*; office practices and procedures; department/division goals and objectives*; department/division policies and procedures*; workplace safety practices and procedures*; English grammar and spelling; records management; office management; project management.

Skill in: Use of office equipment; typing, data entry; computer operation; use of computer software and other programs applicable to the assigned department/division*.

Ability to: Collect data, establish facts, and draw valid conclusions; determine material and equipment needs; compile and prepare reports; use proper research methods to gather data; understand a variety of written and/or verbal communications; maintain records according to established procedures; effectively interact with personnel and public to answer routine questions; train or instruct others; move quickly and effectively from one tasks to another; work independently and in a team environment; develop and maintain effective working relationships.

(*) Developed after employment.

Minimum Qualifications: At least a bachelor's degree in education or a related field; one or more year(s) of experience in academic support or student retention programs in the higher education setting; knowledge of learning theory.

Preferred Qualifications: Master's degree in education or a related field. Three years of experience in academic student support or academic coaching in a higher education environment.

At Youngstown State University we are committed to a comprehensive employee benefit program that helps our employees live healthy, feel secure, and maintain a work/life balance. YSU offers two options for medical plans, optional dental and vision insurance and life insurance. These plans are reviewed annually to maintain competitiveness while being cost effective. In addition, YSU offers tuition remission, 403(b) and 457 retirement planning options, as well as state pension programs and optional voluntary life insurance benefits.

Medical Mutual of Ohio Medical plans
Dental Benefits
Vision Benefits
Group Life Insurance (University Sponsored and Voluntary)
Group Long Term Disability (University Sponsored and Voluntary)
Flexible Spending Account
Health Savings Account
Tuition remission
Employee Assistance Program
Wellness Initiatives
Sick Leave
Vacation Accrual
Paid Holidays
State Retirement Programs
403b and 457b Voluntary Retirement Options

01

Do you have at least a bachelor's degree in education or a related field?
  • Yes
  • No


02

Do you have one or more year(s) of experience in academic support or student retention programs in the higher education setting?
  • Yes
  • No


03

Do you have knowledge of learning theory?
  • Yes
  • No


04

What is the highest level of education that you have attained?
  • Did not complete high school.
  • High school diploma/GED or equivalent
  • Some college
  • Associate's degree
  • Bachelor's degree
  • Master's degree
  • Doctoral degree
  • Post doctoral degree
  • Juris doctor degree


05

Please describe your related experience.

Required Question