Virtual Networking Solutions is hiring: Bilingual Receptionist in Las Vegas

We’re a rapidly expanding virtual solutions company that provides top-notch support to law firms. As we continue to grow, we’re looking for friendly, customer-focused individuals to join our team as Receptionists.

Position Overview:
As a bilingual receptionist, you will play a crucial role in answering multiple phone lines, and providing exceptional customer service to our clients. Your primary responsibility will be to handle a high volume of calls, screen and route them to the appropriate legal staff and ensure clients receive timely assistance.

Key Responsibilities:

• Answer and manage multiple phone lines, screen calls, and route them to the appropriate legal and administrative staff.
• Take down client messages accurately and deliver them to the appropriate team members.
• Provide excellent customer service to clients, ensuring their needs are addressed promptly and professionally.
• Schedule appointments and ensure clients are seen in a timely manner.
• Possess a thorough understanding of all the services within the firm.

Ideal Candidate:

• Fluent in both English and Spanish (This is a requirement, no exceptions).
• 1-3 years in a customer service role in a fast-paced enviorment
• Able to consistently handle at least 100 incoming calls daily
• Able to sit for long hours at a time
• Able to work some holidays

How to Apply:

Please send your resume and a brief cover letter to cristina@vnsfirm.com. We look forward to hearing from you!