CompuCom
Level 4 Networking Technician
CompuCom, Hillsboro, Oregon, United States, 97104
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Our client is currently seeking a
Level 4 Networking Technician
to join their team
onsite
in Hillsboro, OR. This Technician will be responsible for providing first level Smart Hands support to second level and third level support teams.
Duties and Responsibilities
:
Maintaining network environment as part of onsite team in support of physical touch (Smart Hands) support of Incident and or Requests
Providing incident support by working with remote level 2 / 3 teams to assist in resolving outages and fixing issues including replacement of cabling or hardware components
Providing service request support and working with remote network support teams to install hardware or patch cables to enable new services for customers
Participating in hardware rack and stack installation of both network and server equipment, cable management, and installation of required fiber and copper patch leads, providing console access to remote team for configuration if required and testing connectivity after installation and configuration
Performing installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 5, Enhanced Category 5, Category 6 and 7, and Fiber Optic cabling
Assisting with material control to ensure all required materials are available to complete the daily work
Ensuring quality and safety guidelines are followed
Ensuring ticketed requests are assigned, communicated, and addressed within client SLA
Performing quality evaluation, diagnosing, troubleshooting of cabling systems, and performing replacement / repairs as necessary
Assisting data center teams and data center managers in accomplishing daily infrastructure new landings within SLA
Receiving hardware shipments for data center equipment landings
Validating purchase order accuracy of hardware received
Unboxing and recycling of materials
Moving equipment from dock to staging areas and or to DC racks
Installation or retrofitting of server racks - rail and shelving installation
Power and network cable installation and cable management
Scanning and labeling of installed devices (network or server)
Designating parts identified for spare part stock inventory
Proper e-waste handling and disposal
Equipment shipping and receiving as needed
Providing escort service for vendors / techs
Performing work request tasks from ServiceNow ticket system
Working in datacenters, networking rooms
Skills and Qualifications:
Associate or bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
Minimum 4+ years of combined experience in a site support technician and / or infrastructure technician role (or similar experience)
Minimum 4+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices required
Minimum 3+ years of combined experience working in data centers, labs, or server room environments required
Network cabling certifications required
Belden Certified Cable Installer
SYSTIMAX Installation and Maintenance
Corning Certified Fiber Installer certifications
Panduit
Proven ability to install cable pathways, conveyances (i.e., ladder, trays, support systems)
Knowledge of terminology pertaining to installation and service of cabling infrastructure for telecom, data, security, and wireless systems
Mechanical aptitude with the ability to read cable matrix blueprints, mechanical, and or electrical requirement documents
Able to complete physical cables installations and removal of cabling components, TOR (top of rack) switches, pathway systems (cable tray), move equipment, network gear and related communications infrastructure hardware and materials
Structured Network Cabling experience
Copper: Cat5, Cat5e, Cat6, Connector Types RJ45
Fiber: Multimode, Single Mode, Connector Types – ST, SC, LC
WIFI hardware experience
Wireless LAN Controllers
Wireless Access Points
Networking experience
IP Addressing, Layer 2 VLAN etc
Experienced in Ethernet Switching hardware
Chassis, Supervisor, Line Cards, Power Supplies etc
Transceiver Types – SX, LX, SR, LR etc
Cable Troubleshooting Knowledge / Experience
Fluke Testers: Copper - Wire Map, Link Test etc, Fiber – OTDR Testing
Fluke Aircheck: Wireless Testing
Strong communication skills when using phone, email, or face to face
Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles)
Must be able to perform work while on a ladder (use of ladders is required for top of rack installations)
Must be able to work independently as well as in teams of 3-4 and be flexible
Must be able to lift 35 lbs. solo
Must be willing to travel between buildings using personal car / foot
May be required to walk / sit / stand / crawl / kneel for extended periods
Must have excellent customer service skills and written / verbal communication skills
Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time.
CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™ Supports Equal Employment Opportunity
CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com .
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.
Our client is currently seeking a
Level 4 Networking Technician
to join their team
onsite
in Hillsboro, OR. This Technician will be responsible for providing first level Smart Hands support to second level and third level support teams.
Duties and Responsibilities
:
Maintaining network environment as part of onsite team in support of physical touch (Smart Hands) support of Incident and or Requests
Providing incident support by working with remote level 2 / 3 teams to assist in resolving outages and fixing issues including replacement of cabling or hardware components
Providing service request support and working with remote network support teams to install hardware or patch cables to enable new services for customers
Participating in hardware rack and stack installation of both network and server equipment, cable management, and installation of required fiber and copper patch leads, providing console access to remote team for configuration if required and testing connectivity after installation and configuration
Performing installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 5, Enhanced Category 5, Category 6 and 7, and Fiber Optic cabling
Assisting with material control to ensure all required materials are available to complete the daily work
Ensuring quality and safety guidelines are followed
Ensuring ticketed requests are assigned, communicated, and addressed within client SLA
Performing quality evaluation, diagnosing, troubleshooting of cabling systems, and performing replacement / repairs as necessary
Assisting data center teams and data center managers in accomplishing daily infrastructure new landings within SLA
Receiving hardware shipments for data center equipment landings
Validating purchase order accuracy of hardware received
Unboxing and recycling of materials
Moving equipment from dock to staging areas and or to DC racks
Installation or retrofitting of server racks - rail and shelving installation
Power and network cable installation and cable management
Scanning and labeling of installed devices (network or server)
Designating parts identified for spare part stock inventory
Proper e-waste handling and disposal
Equipment shipping and receiving as needed
Providing escort service for vendors / techs
Performing work request tasks from ServiceNow ticket system
Working in datacenters, networking rooms
Skills and Qualifications:
Associate or bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
Minimum 4+ years of combined experience in a site support technician and / or infrastructure technician role (or similar experience)
Minimum 4+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices required
Minimum 3+ years of combined experience working in data centers, labs, or server room environments required
Network cabling certifications required
Belden Certified Cable Installer
SYSTIMAX Installation and Maintenance
Corning Certified Fiber Installer certifications
Panduit
Proven ability to install cable pathways, conveyances (i.e., ladder, trays, support systems)
Knowledge of terminology pertaining to installation and service of cabling infrastructure for telecom, data, security, and wireless systems
Mechanical aptitude with the ability to read cable matrix blueprints, mechanical, and or electrical requirement documents
Able to complete physical cables installations and removal of cabling components, TOR (top of rack) switches, pathway systems (cable tray), move equipment, network gear and related communications infrastructure hardware and materials
Structured Network Cabling experience
Copper: Cat5, Cat5e, Cat6, Connector Types RJ45
Fiber: Multimode, Single Mode, Connector Types – ST, SC, LC
WIFI hardware experience
Wireless LAN Controllers
Wireless Access Points
Networking experience
IP Addressing, Layer 2 VLAN etc
Experienced in Ethernet Switching hardware
Chassis, Supervisor, Line Cards, Power Supplies etc
Transceiver Types – SX, LX, SR, LR etc
Cable Troubleshooting Knowledge / Experience
Fluke Testers: Copper - Wire Map, Link Test etc, Fiber – OTDR Testing
Fluke Aircheck: Wireless Testing
Strong communication skills when using phone, email, or face to face
Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles)
Must be able to perform work while on a ladder (use of ladders is required for top of rack installations)
Must be able to work independently as well as in teams of 3-4 and be flexible
Must be able to lift 35 lbs. solo
Must be willing to travel between buildings using personal car / foot
May be required to walk / sit / stand / crawl / kneel for extended periods
Must have excellent customer service skills and written / verbal communication skills
Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time.
CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™ Supports Equal Employment Opportunity
CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com .
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.