Executive Meetings Manager

Property Description Join the esteemed team at Hyatt Regency Cincinnati, located in the heart of downtown Cincinnati, Ohio! As a leading hotel in the region, we are seeking talented and passionate individuals to be part of our team. With our contemporary design, modern amenities, and commitment to exceptional service, Hyatt Regency Cincinnati offers a dynamic work environment where you can thrive in your hospitality career. As an employee, you will have the opportunity to provide exceptional service to our guests and create memorable experiences. With a commitment to employee development and growth, Hyatt Regency Cincinnati offers opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and guest satisfaction. Apply now to embark on a rewarding career at Hyatt Regency Cincinnati and contribute to our mission of creating unforgettable experiences for our guests! Overview The Executive Meeting Manager will generate guest room and food & beverage revenue, manage accounts, create high guest satisfaction, and solicit past and new business to meet goals. Understand the operations of the hotel, including F&B, guest services, reservations, etc. Participate in active sales solicitation, uphold policies and selling techniques with emphasis on maximizing occupancy and ADR, network through participation in community and professional associations, activities and events. Responsible for booking groups from 10-35 rooms on peak, with or without F&B, in all vertical markets. Responsibilities * Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards. * Maintain a good working relationship with other departments, employees and guests. * Develop and continually enhance relationships with key corporate, business and travel industry accounts. * Promote employee empowerment. * Report all unsafe conditions immediately. * Accept inquiries. Answer and handle incoming calls for service/sales/catering. * Solicit, negotiate and confirm new and repeat business through various efforts (lead follow up, telemarketing, direct mail, referrals, internet prospecting, etc.) to maximize revenues to meet/exceed goals. * Develop and implement creative sales strategy by analyzing historical, current and future hotel/market/account trends. * Use networking 'social media for business' tools such as LinkedIn to research existing & potential accounts, and develop new contacts for the hotel. * Participate in training, trade shows, field trips and community, industry and professional organizations to maintain high visibility in support of the achievement of sales and revenue goals. * Complete necessary paperwork in order to reserve room nights and catering space. * Confirm all arrangements in writing to the customer within 8 hours. * Effectively evaluate each piece of business, based on rates, dates, and space requirements. * Execute guarantee and cut-off policies. * Prepare letters, proposals, BEO's, thank-you notes, etc. * Maintain accurate, legible records and files consistent with established automated or manual sales system. * Maintain price integrity both in rooms and food and beverage, using revenue management and pre-printed menus. * Send thank-you note and appropriate follow-up documentation within 24 hours after the meeting. * Ensure proper billing. * Attend all mandatory meetings. * Davidson Lead Referral Program. Actively seek business opportunities for other company-managed hotels. * Create and distribute effective internal and external communication (written and verbal). * Work with convention services and /or the Executive Chef to create and price custom menus. * Check with group contact duApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjUwNzY4LjEwNTA4QGRhdmlkc29uaG9zcGl0YWxpdHljb21wLmFwbGl0cmFrL