Hyatt Hotels Corporation
Director of Banquet Operations
Hyatt Hotels Corporation, Washington, District of Columbia, us, 20022
If you're looking for a career with our Inclusive Collection, please click here to view job postings.
Join us for this incredible opportunity to be part of our Banquets team at the Hyatt-managed Grand Hyatt Washington hotel located in downtown Washington, D.C. Not only will you be part of a talented team, you will also be part of a company that is one of Fortune's 100 Best Companies to Work For, for several years running! Development opportunities and career path options are endless with Hyatt; there's virtually no limit to where your ambition can take you in our world-class organization. Discover your place to shine in our warm, respectful, and inclusive culture.
The Director of Banquet Operations is responsible for leading the entire Banquet and Event Set-Up operation, effectively and proactively monitoring the daily functions of the department. This includes providing support and guidance to the Events team, as well as working and communicating closely with all hotel departments to ensure a successful event resulting in a positive guest experience.
Responsibilities
Support and manage the Banquet, Event Set-Up, and Banquet Beverage teams while working closely with the Assistant Director of Operations and other hotel departments. Supervise, empower, lead, coach, and motivate the teams including captains, food servers, and set-up housepersons towards achieving exceptional guest service results and complete colleague engagement. Assist the hotel in reaching top service scores on our Meeting Planner surveys. Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage, and meeting specifications. Proactively review staffing and equipment needs. Ensure coordination and execution of all events with Culinary, Stewarding, Events, Event Set-Up, and Beverage. Maintain a high energy, positive, and professional attitude. Oversee short and long term banquet functions in the front and back of the house. Create an environment establishing the highest standards of quality service and ensure implementation through effective hiring, training, development, promotion, and continuous reinforcement. Administrative tasks include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory, and budget for food and beverage functions. Perform daily walk-throughs in Banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards. Develop ideas for special events and holiday functions. The salary range for this position is $83,600 to $94,000. Benefits
Medical / Dental / Vision insurance 401k Retirement Savings Plan (RSP) Basic Life insurance Paid vacation, sick days, new child leave, and holidays Paid family bonding time and adoption assistance Additional Perks
Free room nights after 90 days, discounted and friends & family room rates immediately Free meal during the workday Employee Stock Purchase Plan Discounts at various retailers Growth potential locally and throughout the country Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Qualifications
Full-time management position that requires full flexibility, including the ability to work weekends, holidays, and a varied schedule. A true desire to understand and anticipate the needs of others in a fast-paced environment. Refined verbal and written communication skills. Proficient in general computer knowledge. Candidates should be extremely creative, innovative, detail-oriented, and organized. Hotel experience and a thorough understanding of all levels of banquet service preferred. Previous experience as a Banquet Manager/Assistant Manager preferred. Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer, and effective in providing exceptional customer service.
#J-18808-Ljbffr
Support and manage the Banquet, Event Set-Up, and Banquet Beverage teams while working closely with the Assistant Director of Operations and other hotel departments. Supervise, empower, lead, coach, and motivate the teams including captains, food servers, and set-up housepersons towards achieving exceptional guest service results and complete colleague engagement. Assist the hotel in reaching top service scores on our Meeting Planner surveys. Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage, and meeting specifications. Proactively review staffing and equipment needs. Ensure coordination and execution of all events with Culinary, Stewarding, Events, Event Set-Up, and Beverage. Maintain a high energy, positive, and professional attitude. Oversee short and long term banquet functions in the front and back of the house. Create an environment establishing the highest standards of quality service and ensure implementation through effective hiring, training, development, promotion, and continuous reinforcement. Administrative tasks include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory, and budget for food and beverage functions. Perform daily walk-throughs in Banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards. Develop ideas for special events and holiday functions. The salary range for this position is $83,600 to $94,000. Benefits
Medical / Dental / Vision insurance 401k Retirement Savings Plan (RSP) Basic Life insurance Paid vacation, sick days, new child leave, and holidays Paid family bonding time and adoption assistance Additional Perks
Free room nights after 90 days, discounted and friends & family room rates immediately Free meal during the workday Employee Stock Purchase Plan Discounts at various retailers Growth potential locally and throughout the country Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Qualifications
Full-time management position that requires full flexibility, including the ability to work weekends, holidays, and a varied schedule. A true desire to understand and anticipate the needs of others in a fast-paced environment. Refined verbal and written communication skills. Proficient in general computer knowledge. Candidates should be extremely creative, innovative, detail-oriented, and organized. Hotel experience and a thorough understanding of all levels of banquet service preferred. Previous experience as a Banquet Manager/Assistant Manager preferred. Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer, and effective in providing exceptional customer service.
#J-18808-Ljbffr