Business Development Director (Developer & Master Planned)

Description Job Overview: The Business Development Manager is a highly motivated self-starter who will lead and provide strategic sales initiatives and engage in marketplace sales activity, as well as support lead generation and proposal generation activities, specifically to large master planned clients. Targeted large master planned clients will include both existing communities and new construction clients led by builders and developers. This position will report to the Regional Vice President of Business Development, Texas, and will also work closely with the Market Leaders, Operational Executives and the Marketing Department. The role requires superior planning, communication and business development skills together with the ability to effectively collaborate with various internal senior associates to effectively close sales and achieve targets. Your Responsibilities: Responsible for the ongoing development, implementation and tracking of new client development (takeover sales) operations and processes for FirstService Residential in the developer and master planned vertical. Develop and maintain important high-level relationships with developers of master planned communities in Texas. Travel as needed to client locations to foster these relationships. Attend all industry events relative to the development activities of master planned communities in Texas. Develop and execute a sales strategy to obtain residential association management contracts that meet the FirstService Residential client-type strategy for this vertical. Assist in the growth of both current and potentially new market territories by: Proactively identifying qualified new business opportunities. Providing trending and analysis associated with current processes, product types, service lines, regions of business, etc. Attending planning and business development meetings as requested. Managing and directly participating in the sales process; delivering sales presentations to prospective clients. Continually seeking out innovative ways to communicate our value to prospects and existing clients. Monitoring competition and keeping on top of industry trends, reporting findings to senior leadership team. Managing sales process through utilization of CRM (Dynamics) - entering and updating lead/opportunity information, documents, generation of sales follow up schedule, and lead/opportunity communications. Collaborating with the marketing team and participating in preparation of proposal (RFP) responses. Identifying growth opportunities within existing managed communities; managing and leading the internal sales process. Being proficient and effective at giving client presentations and closing deals. Coordinating and/or participating in the strategy of sale presentations including internal preparation of materials, team member attendance, pre and post meeting conference calls. Other initiatives as identified by senior leadership. Skills & Qualifications: Education & Experience: BS/BA degree in business or related field from an accredited college or university. CRM experience (Microsoft Dynamics preferred). Minimum 3 years sales experience in preferably in the industry around single-family master planned communities. Knowledge, Skills, & Proficiencies: Demonstrates strong and effective customer service and relationship building skills. Ability to immediately develop rapport with a variety of personalities and “types” of clients and potential clients during and after the sales process. Ability to be “of service” to all internal customers, effectively working with multiple styles and regional influences that present unique needs and demands on the sales process. Excellent grammar, spelling and proofreading skills. Demonstrates good common sense, sound judgment, and a high ethical bar. Consistently performs at high levels in a fast-paced ever-changing work environment. Ability to work independently; capable to take ownership of assigned tasks and to anticipate work requirements. Business development and/or operations experience in residential condominium management is preferred. This position is one of “active” selling and has the responsibility to attend both internal and external business development meetings and/or events, which may include but is not limited to; industry conferences and meetings and company hosted business development events. Will require local market travel and some out of market travel with overnight stays. Excellent customer service and relationship-building skills. Successfully demonstrates our core values, global service standards, brand ambassadorship and casts a strong leadership shadow. English proficiency required. What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation:

$90,000 / year Disclaimer: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. #LI-SC1 #I-CO1

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