Equipment Finance Operations Supervisor

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JOB FUNCTION / SUMMARY:

The Equipment Finance Operations System Supervisor provides daily direct supervision and operational direction in Equipment Finance systems operation. This position includes scheduling work, monitoring performance and developing/mentoring staff in accordance with the organizations policies and applicable regulatory and legal requirements; provides a detailed level of expertise in bank lease/loan & payments operations and technology.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Manage internal users' system access to lease system.
• Administration of Personal Property and Sales Tax.
• Monitor quality of system data input.
• Responsible for all reconcilement of applicable General Ledgers.
• Plans, organizes and manages the daily activities of the department to include efficient coordination of duties, workflow and performance management.
• Responsible for the development, capture, and reporting of service level metrics and error rates (productivity and efficiency).
• Serves as the detailed subject matter expert for areas of supervisory responsibility.
• Controls risk management by maintaining a satisfactory system of internal control.
• Develop, recommend, implement and communicate lease support process improvements, procedures, training material and technology to ensure efficiency in daily support operations.
• Partners with Commercial Lending by investigating and resolving complex operations problems and responding to inquiries.
• Responsible for formal and informal training and cross training of team.
• Implementation and testing of disaster recovery capabilities.
• Serves as backup for staff during absences, meeting deadlines or completing assignments.

SUPERVISORY RESPONSIBILITIES:

None.

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:

• High School Diploma or equivalent.
• 2 + years of lending, leasing and payment processes experience and/or training.
• Strong verbal and written communication skills.
• Possesses strong interpersonal and customer service skills and the ability to work well across all teams within the Division.
• Ability to multi task and prioritize workload in a fast paced environment.
• Possesses strong analytical, problem solving and conceptual skills.
• Ability to analyze, formulate sound conclusions and recommend optimal course of action.
• Understanding of applicable leasing software and documentation requirements.

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:

• Ability to work under stress and meet deadlines.
• Ability to operate related equipment to perform the essential job functions.
• Ability to read and interpret a document if required to perform the essential job functions.
• Ability to travel if required to perform the essential job functions.
• Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.