Medical Receptionist Job at Century Wellness Clinic in Reno

Medical Office Receptionist Job Duties: • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. • Keeps patient appointments on schedule by notifying the provider of patient's arrival; reviewing service delivery compared to schedule; reminding the provider of service delays. • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. • Ensures availability of treatment information by filing and retrieving patient records. • Maintains patient accounts by obtaining, recording, and updating personal and financial information. • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims. • Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs. • It helps patients in distress by responding to emergencies. • Protects patients' rights by maintaining the confidentiality of personal and financial information. • Maintains operations by following policies and procedures; reporting needed changes. • Contributes to team effort by accomplishing related results as needed. Medical Office Receptionist Skills and Qualifications: Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus