Owatonna, Minnesota is hiring: Delivery Ops - Print Production Level 1 in Owaton

CTG is seeking to fill a Print Production Associate Level 1 opening for our client in Owatonna, Minnesota.

Location: Owatonna, MN

Duration: 12 months

Pay Rate Range to Worker (ST/Hour): $15.00 - $21.00 

Essential Functions:

• Possesses skills and competencies to deliver minimum /basic contracted customer requirements (document assembly and finishing).
• Tasks and activities are defined and routine
• Ability to lift up to 50 pounds (add equipment clause)
• Point of contact to receive, review and electronically log customer jobs
• Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers)
• Operate basic office equipment (printer, copier, fax)
• Apply asset tags to office equipment and update database
• Track and coordinate the move, add or change of office equipment assets at customer accounts
• Clean and maintain office equipment when necessary
• Process and distribute incoming and outgoing faxes, log for billing purposes
• Log incoming packages and other accountable mail
• Process basic forms and update information using a PC
• Wrap, pack, label, and ship finished product
• Collect and submit meter reads
• Maintain appropriate supply inventory, distribute supplies as required
• Problem solve basic issues to complete production , delivery, and output requirements
• Perform basic quality inspection before, during and after output of each production run
• Sort and scan hardcopy materials or other mediums for use in printed documents or digital format; specific application training may be required and provided
• Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications
• Operate low to mid-speed printers and copiers
• Estimate, schedule and track incoming production jobs
• Track and store jobs as customer requires for reuse at a future date, including file back-up -     File/document conversion (utilizing standard software)
• Perform operator maintenance on equipment
• Maintain reporting logs and information for billing
• Track and store jobs as customer requires for reuse at a future date, including file back-up mail delivery, courier duties as requested    

Skills:

• Able to demonstrate basic computer skills
• Functional knowledge of PC (keyboard functions, mouse, etc.) 
• Basic use of MS Office, sufficient to maintain reporting in Excel ; web access knowledge and Internet skills 
• Able to demonstrate ability to send and receive emails , find, open and save documents and files, perform data entry 
• Able to demonstrate ability to use internet explorer for web browsing , send documents to preconfigured printer 
• Able to demonstrate basic math skills (division, multiplication, percentages) 
• Able to demonstrate business maturity and professionalism    

Experience:

• Experience in a Customer Service environment (minimum 1 year)
• Post high school technology training or experience (Preferred)    

 Education:

• High school degree or equivalent required

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Emily Drew at emily.drew@ctg.com. Kindly forward this to any other interested parties. Thank you!