SSA Group is hiring: Retail - Associate (Seasonal) in Seattle

Retail Associate

Who are we:

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.

SSA was built by families, for families, with a family’s sense of love and dedication. We customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve deserve it.

Position Title: Retail Associate

Reports to: Retail Supervisor(s), Assistant Retail Operations Manager, and Retail Operations Manager

Responsibilities:

1. Fulfill guest’s needs quickly and efficiently.
2. Inform retail leadership when item quantities are low or special requests arise.
3. Relay relevant comments received from customers directly to supervisor.
4. Maintain a clean, safe and organized work environment.
5. Uphold company policies and procedures.
6. Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
7. Check and stock supplies in counter area, floor display, floor stands and cabinets neatly, accurately, and in a timely fashion.
8. Clean tables, chairs, and equipment as needed.
9. Keep counter and floor in work or service area clean and free of debris.
10. Maintain balanced cash drawer as assigned.
11. Perform other related duties, tasks, and responsibilities as assigned.
12. Merchandise product to maximize sales.
13. Increase sales by promotional items or suggestive selling.
14. Support unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts.
15. Engage with SSA/Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.

Job Requirements:

1. Strong interpersonal and communication skills.
2. Thrive in a team environment while having the ability to work independently.
3. Demonstrated ability to understand and implement written and verbal instructions.
4. Basic knowledge of POS systems and Excel.
5. Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary.
6. Ability to work varied hours/days, including nights, weekends and holidays, as needed.

Previous Experience:

None required. All education backgrounds eligible.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The Company reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change.

Compensation and Benefits:

Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education.

Employee Assistance Program, Get Paid Early, Tuition Discount through Partnership College, Meal Plan & employee Discounts.

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