Comagine Health is hiring: Improvement Advisor American Indian Alaska Native Qua

Improvement Advisor American Indian Alaska Native Quality Improvement Program

Who is Comagine Health?

Comagine Health is a national, nonprofit, health care consulting firm. We work collaboratively with patients, providers, payers, and other stakeholders to reimagine, redesign and implement sustainable improvements in the health care system.

As a trusted, neutral party, we work in our communities to address key, complex health, and health care delivery problems. In all our engagements and initiatives, we draw upon our expertise in quality improvement, care management, health information technology, analytics, and research.

We invite our partners and communities to work with us to improve health and redesign the health care delivery system.

The SQI department encompasses a broad portfolio of contracts and grants, organized into three primary service lines (patient safety, population health, and community health) serving clients including federal and state governments. SQI includes quality improvement and public health experts who apply their skills to improve the delivery of health care across a variety of settings.

Position Overview:

Comagine Health is looking for an Improvement Advisor to be a part of an interdisciplinary and multi-organization project team that is funded by the Centers for Medicare and Medicaid Services (CMS) to improve healthcare for American Indian and Alaska Natives (AIAN). The goals for this project revolve around advancing health care quality in facilities managed by the Indian Health Service (IHS). The Improvement Advisor will engage IHS hospital and area office staff to enhance capacity in quality improvement science, assist in the development of a culture of safety, share best practices and program resources, and provide performance improvement training and guidance. Candidates for this position should have strong quality improvement science skills within the hospital setting, and experience working directly with the AIAN population is required. This position also requires relationship-building skills within the AIAN community and strong program team participation and engagement. Candidates should also have excellent communication skills, particularly in technical writing and live or virtual presentations. Please note: Travel to area sites in the Pacific Northwest region will be required so the candidate needs to reside in this region to be considered.

Purpose:

• An integral part of the Systemwide Quality Improvement (SQI) division at Comagine Health, the Improvement Advisor provides consulting and technical assistance to a variety of health care and community stakeholders.
• This position is responsible for collaborating with providers, practices, hospitals, long-term care facilities, home health agencies, community-based organizations and/or other stakeholders to guide them through health system transformation and improvement initiatives.
• An Improvement Advisor has an excellent understanding of quality improvement concepts, tools, and techniques and how to apply them as an independent coach or part of a team.
• This position reports to either a Senior Improvement Advisor or Director in the SQI division.

Specialized Skills and Competencies

• Comprehensive understanding of health care reform initiatives/environment.
• Intermediate proficiency with Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
• Familiarity with videoconference technology (e.g. Zoom).
• Ability to organize and coordinate multiple simultaneous tasks in a team environment.
• Excellent oral and written communication skills.
• Theoretical and practical knowledge of quality improvement methods and tools.
• Familiarity with health care terminology.
• Familiarity with health care clinical and operational workflows.
• Proficiency with project management concepts (e.g. project plans).
• Familiarity and hands-on experience with Customer Relationship Management (CRM) and/or Microsoft Teams (Preferred).

Typical Job Duties and Responsibilities

Guided by the organization's values, the Improvement Advisor contributes to achieving Comagine Health's mission and vision through their contributions on one or more project teams. Typical duties and responsibilities include:

• Collaborate with internal team members as well as external partners/stakeholders to improve health care delivery systems, processes, and outcomes efficiently and effectively.
• Provide coaching on data collection, interpretation, and utilization to drive performance improvement.
• Design and implement quality improvement interventions based on evidence-based and best practices.
• Document recruitment, technical assistance, and other activities in CRM and other technology solutions.
• Partner with team members across projects with the goal of finding synergies between and collaborating across related goals and contracts.

Travel: 30%-50%

Education:

• BA/BS in a health care, public health, or related field.
• Equivalent combination of education and/or work experience in related field may be substituted.

Years of Experience:

• 4 years of experience in health care, including quality improvement in health care settings.
• 2 years of project management experience.

Salary Range: $80,000 - $98,000

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