Office Assistant Job at Uhalumni in Honolulu

As of August 2019, UHAA has discontinued dues-based membership. All alumni are now eligible for special benefits, programs, and resources as a result. If you have any questions about this change, please email contact@uhalumni.org.

We are a home care agency located in downtown Honolulu. We are looking for a reliable, positive, compassionate professional to join our office staff.

Primary Responsibilities:

1. Answer telephone calls, assist clients, prospective applicants, and employees, or take messages as appropriate.
2. Assist in the orientation of new caregivers.
3. Assist in the creation, maintenance, and closing of client and employee files.
4. Conduct employee and client file audits.
5. Follow up with appropriate parties to obtain documentation to ensure compliance.
6. Process incoming/outgoing mail and faxes as needed.
7. Track incidents and compile reports.
8. Track care notes and follow up with direct care staff, reporting issues to management.
9. Assist in the creation and updating of policies, procedures, and processes.
10. Ensure education and compliance with all HIPAA regulations and requirements.
11. Ensure file maintenance and security standards are consistently practiced and enforced to protect employee and client records.
12. Other duties as assigned.

Minimum Qualifications:

1. Education: High school diploma or equivalent.
2. Experience: One year of office work and/or customer service.
3. Excellent written and verbal communication skills.
4. Excellent customer service skills and a positive attitude.
5. Proficient in Microsoft Office, Google Docs, Windows, and Mac computers.
6. Prefer valid Hawaii Driver License, but not required.

Benefits Include:

1. 401k with company matching.
2. Weekly Pay, $18-$27 hourly depending on experience.

Contact Information

Contact: Mary Zhou, Hawaii Senior Care
Email: mary.zhou@hawaiiseniorcare.com
Phone: 8082235180