San Francisco International Airport is hiring: Customer Service Agent in San Fra

Overview

ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE

Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and engagement. Our team of highly skilled agents drives our company to be the emerging leader in above-the-wing ground handling services.

We invite you to apply and be a part of our exclusive team to provide the ultimate service...

Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to International Airlines at SFO (San Francisco International Airport).

Responsibilities

You will learn to perform the following functions throughout your employment:

1. Learn behind-the-scenes workings of an international airport.
2. Rotate through check-in counter, lobby area, departure gate, customs, arrivals, and other areas within the airport.
3. Navigate through various challenges and flight activities to ensure on-time performance.
4. Professionally interact with high-profile passengers.
5. Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience.

Are you passionate about learning? We offer paid training with our highly knowledgeable training department.

Qualifications

Basic Requirements:

1. At least 18 years old, with a High School Diploma or G.E.D.
2. Valid US work authorization.
3. Able to speak, read, and write in English.
4. Flexible schedule to work weekends, holidays & overtime.
5. Basic Math Skills: Adding, Subtracting, Division, and Multiplying.
6. Computer literate.
7. Effective communication and good listening skills.
8. Able to multi-task and carry out duties in a fast-paced environment.

Essential Duties and Responsibilities:

1. Perform a variety of duties at an airport including assisting customers with fare quotes and boarding gate functions.
2. Maintain appropriate and professional interaction with airline passengers, clients, and crew.
3. Complete accurate cash handling transactions, manifests, and labeling.
4. Operate machinery in accordance to operational policies and standards.
5. Reading, interpretation & comprehension of reference materials, instructions, policies & procedures.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Varied shifts within a 24-hour clock.
2. Occasional lifting of 70-100 lbs.
3. Long periods of standing and walking long distances.
4. Continuous standing, bending, kneeling, squatting, stooping, grasping and picking up items.

Equal Opportunity Employment:

Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If you've come this far, then take the next step towards elevating your skills and building your new career.