Howard Brown is hiring: Dental Assistant in Chicago

HBH 63rd St.
641 W 63rd St
Chicago, IL 60621, USA

Description

Howard Brown Health is a nationally recognized leader in LGBTQ+ health and wellness. Our commitment to inclusive and affirming care has made us a cornerstone of the Chicago community. At Howard Brown, we believe in providing holistic, patient-centered care that empowers individuals and enriches lives.

Why Join Us?

• Be part of a mission-driven organization dedicated to health equity and social justice.
• Work in a supportive, inclusive, and culturally competent environment.
• Access to continuous learning opportunities and professional development.
• Contribute to groundbreaking health initiatives and research.
• Employer-sponsored health, dental, and vision insurance with two PPO plans and an HMO plan.
• Paid Time Off:
• 3-weeks paid vacation and 1-week of personal time
• 12 accrued sick days per year
• PTO Exchange allows employees to turn unused PTO into liquid assets.
• 401k program with up to 5% employer match after 90 days.
• Employer-paid basic life insurance valued at one times the annual salary.
• Voluntary Life and AD&D, and Short-term and Long-term disability.
• Pre-tax commuter and parking benefit account.
• Flexible Spending Accounts for healthcare and dependent care.
• Tuition Reimbursement and Student Loan Forgiveness Programs; NHSC & PSLF.
• Employee Assistance Program with 5 employer-paid counseling sessions.
• 50% off at Brown Elephant Resale Shops and discounts at local businesses.

What you can expect:

A Dental Assistant will provide a variety of reception services for clients, patients, and visitors including greeting and directing all visitors, collecting and recording client/patient payments, assisting in obtaining all third-party payer information, conducting financial assessments, answering and directing phone calls, scheduling appointments, calling clients to confirm their appointments, and ensuring that all client/patient services rendered are entered into the database on a daily basis. Supporting dental care delivery by preparing the treatment room, patient, instruments, and materials; passing instruments and materials. Depending on training and experience, duties may include assisting in performing procedures compliant with the Dental Practice Act.

How you will make an impact:

• Greet and direct all Howard Brown Health visitors with behaviors that balance professionalism and create customer loyalty.
• Focus on customer well-being and HIPAA confidentiality.
• Input demographic information, billing information, and insurance into the dental management system.
• Conduct financial assessments for designated patients as described in the policy and procedure.
• Verify insurance benefits for all patients, upon change of insurance coverage, and/or an annual basis. Document covered benefits on the insurance verification form.
• Assist Patient Accounts Manager in billing and collection of patient accounts.
• Collect co-payments.
• Check ID and Insurance card for all visits.
• Ensure patient compliance with the agreed payment plan.
• Assist in the development and revision of billing policies and procedures.
• Participate in agency-wide quality assurance and improvement as needed.
• Review procedures and make suggestions for improvements that will positively affect patient loyalty, employee comfort, and Howard Brown’s profitability.
• Maintain patient and financial records within standard dental record and accounting and HIPAA procedures.
• Check-in and check-out all patients using the time clock within the dental management system.
• Schedule appointments for all dental patients including all follow-up appointments.
• Maintain balanced cash banks for all research studies' stipends and cash drawer.
• Prepare treatment room for patient by following prescribed procedures and protocols.
• Prepare patient for dental treatment by welcoming, comforting, seating, and draping patient.
• Provide information to patients and employees by answering questions and requests.
• Provide instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist’s access; suctioning; passing instruments.
• Provide materials by selecting, mixing, and placing materials on instruments and in the patient’s mouth.
• Provide diagnostic information by exposing and developing radiographic studies; pouring, trimming, and polishing study casts.
• Maintain patient appearance and ability to masticate by fabricating temporary restorations; cleaning and polishing removable appliances.
• Help dentist manage dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supply, and emergency telephone directory.
• Educate patients by giving oral hygiene, plaque control, and postoperative instructions.
• Document dental care services by charting in patient records.
• Generate patient referrals to specialists as ordered by Dentist, using the appropriate channels as dictated by the patient’s dental insurance carrier.
• Protect patients and employees by adhering to infection-control policies and protocols.
• Ensure operation of dental equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
• Maintain dental supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Conserve dental resources by using equipment and supplies as needed to accomplish job results.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Contribute to team effort by accomplishing related results as needed.
• Safeguard confidentiality of the medical charts/records and comply with all local, state, and federal laws pertaining to medical records.
• Participate in all required team meetings and continuing education in-services.
• Adhere to Howard Brown Core Values and Customer Service Expectations.
• Participate in emergency preparedness plan as dictated by the policy and procedures.
• Perform other duties as assigned.

QUALIFICATIONS, KNOWLEDGE, SKILL REQUIRED:

• High School diploma or equivalency.
• Knowledge of HIPAA, OSHA, and regulations pertaining to the practice of dentistry in Illinois.
• Outstanding written and verbal communication skills.
• Demonstrated leadership skills and ability to work with an interdisciplinary team.

ADA SPECIFICATIONS

(Physical demands that must be met in order to successfully complete the essential functions of the job)

• Requires ability to speak audibly and listen actively.
• Requires ability to use computers, telephones, and other office equipment.
• Requires ability to sit for extended periods of time.
• May require occasional bending and lifting up to 25 pounds.
• May require periodic travel.

EQUAL OPPORTUNITY STATEMENT:
Decisions and criteria governing the employment relationship with all employees at Howard Brown are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender identity, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state, or local statutes.

#J-18808-Ljbffr