Commonwealth of Massachusetts is hiring: Dental Investigator - Contractor in Bos

An Official website of the Commonwealth of Massachusetts

ALERT

Effective January 25, 2024, Executive Order #627 cements the Commonwealth's well-established practice of skills-based hiring, paving the way to a more equitable hiring process. The Commonwealth is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to serve our citizens. Join us today!

Job Description

The Massachusetts Department of Public Health’s (DPH) Bureau of Health Professions Licensure (BHPL) is comprised of the twenty-one Boards of Registration and Certification and the Drug Control Program and Prescription Monitoring Program. The BHPL is seeking a detailed oriented individual to investigate allegations against dentists, dental hygienists, and dental assistants.

The Dental Investigator reviews complaints, documents, and pertinent information concerning alleged violations of laws, statutes, rules and regulations. The Investigator obtains evidence and establishes facts concerning the complaints and determines if there is noncompliance with laws, rules, and regulations, and confers with parties to complaints as part of the investigatory process. The Investigator also conducts interviews, prepares reports, presents case findings to the board, and testifies at hearings when required.

To be successful in the role, candidates should possess exceptional organizational skills, strong computer skills for data analysis, strong writing skills and strong verbal communication and interpersonal skills.

Duties and Responsibilities

• Completes Staff Assignment investigations by obtaining evidence and establishing facts concerning alleged non-compliance with laws, rules and regulations by interviewing individuals to determine extent of non-compliance, validity of complaints and to prepare evidence or information for appropriate action.
• Documents non-compliance with Dental Board regulations/statutes and monitors licensee’s correction of the identified deficiencies.
• Verifies information requested to establish accuracy and authenticity of facts.
• Verifies and updates licensing information for all assigned cases.
• Writes investigation reports and prepares all relevant evidence, radiographs, imaging and attachments to the report for presentation to the dental board members.
• Performs related duties as assigned.

Preferred Qualifications

• At least 10 years of experience in the field of dentistry.
• Experience and/or familiarity with administrative law and procedures.
• Thorough knowledge and understanding of investigative procedures.
• Ability to gather information by interviewing and observing individuals, and by examining dental records and documents.
• Knowledge of the methods of general report writing, and the ability to prepare reports.
• Proficiency in MS Word, Excel, Outlook, Teams and other agency-specific database programs.
• Capacity to write concisely to express thoughts clearly and to develop ideas in logical sequence.
• Ability to accurately record information provided verbally.
• Skilled at using investigative techniques to obtain information.
• Able to assemble items of information in accordance with established procedures.
• Capacity to maintain accurate records.
• Capable to proofread work product.

Additional Information

• Period of Service: 12/1/24-11/30/25
• Benefits are unavailable with the exception of sick leave accruals.
• Contracts are renewable, subject to the Department approval, performance and allocation of funds.
• All employees will be paid on a biweekly basis and must have direct deposit.

About the Department of Public Health

The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth.

DPH coordinates programs and policies to address specific diseases and conditions and offer services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. # 4

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Please see Preferred Qualifications.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Primary Location

United States-Massachusetts-Boston-250 Washington Street

Job

Administrative Services

Agency

Department of Public Health

Schedule

Full-time

Shift

Day

Job Posting

Number of Openings

2

Salary

45.05 - 65.56 Hourly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Luciana M Hayner/ luciana.m.hayner@mass.gov - 8573981891

Bargaining Unit: Non

Confidential: No

Potentially Eligible for a Hybrid Work Schedule: Yes