AXA is hiring: Claims Manager - North America Reinsurance in Stamford

Claims Manager – North America - Reinsurance

Stamford, CT | USA

Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. You focus on excellence and creating a culture of continuous improvement, fostering collaboration, customer service, and colleague development.

As Claims Manager, you will lead a team of claim professionals responsible for handling reinsurance claims for North America, while providing technical advice and direction. You will ensure the quality and integrity of claim handling across the team and deliver market-leading services to internal customers (senior management, underwriters, actuaries, finance, etc.) and external clients (brokers and cedents). You will operate in a highly collaborative team environment to achieve shared corporate strategies and objectives.

DISCOVER your opportunity

What will your essential responsibilities include?

• Manage a team of P&C reinsurance claims professionals, including responsibility for their training and development.
• Manage the day-to-day activity of your team in accordance with AXA XL reinsurance claims handling guidelines, service standards, and in compliance with local regulations.
• Review and approve referrals on P&C claims within specified authority levels.
• Manage a personal pending of P&C excess of loss and proportional reinsurance claims.
• Maintain a regular and open channel of communication with underwriters and actuaries regarding individual claims.
• Perform reinsurance claim reviews to build relationships and understand the cedants’ business.
• Meet internal and external service standards for claim payments and turnaround of transactions.
• Seek ways to drive continuous improvement.

You will report to the Head of Claims for North America, Reinsurance.

SHARE your talent

We’re looking for someone who has these abilities and skills:

• Extensive experience in insurance or reinsurance claims.
• Technical proficiency across P&C lines of business and experience with managing large claims.
• Outstanding comprehension of claims best practices.
• People management experience, including professional development of direct reports.
• Confidence in client-facing roles with cedants and brokers.
• Outstanding verbal and written communication skills.
• Relevant industry designations (ARe, RPLU, AIC, etc.) and/or JD a plus.
• Flexibility to travel, as needed, up to approximately 20% of the time.

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. We combine a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace.

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion.
• Robust support for Flexible Working Arrangements.
• Enhanced family friendly leave benefits.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. Our 2023-26 Sustainability strategy focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices.

• Valuing nature: We’re committed to protecting and restoring nature.
• Addressing climate change: We're building a net zero strategy and developing insurance products.
• Integrating ESG: Incorporating ESG considerations into our internal processes builds resilience.
• AXA Hearts in Action: We support causes that matter most through volunteering and charitable giving programs.

The U.S. pay range for this position is $151,500 - $227,500. Actual pay will be determined based upon the individual’s skills, experience, and location.

For more details about AXA XL’s benefits offering, please visit myaxaxlbenefits.com.