Retail Operations Manager Job at Sodexo Group in Pembroke

Unit Description

Join a great team where students are at the heart of everything we do!

Sodexo is seeking a Retail Operations Manager for The University of North Carolina at Pembroke located in Pembroke, North Carolina. This position will oversee one Retail Manager, 4 national brands, and 2 Sodexo brands, including Starbucks, Papa Johns, Einstein's, and Chick-Fil-A. Prior experience with these brands is highly helpful. The emphasis is on customer satisfaction and providing outstanding service for our long-term Client within a modern, safe, and inviting environment.

The successful candidate will:

• have oversight of day-to-day operations;
• deliver high-quality food service;
• achieve company and client financial targets and goals;
• develop and maintain client and customer relationships;
• develop strategic plans;
• create a positive environment;
• ensure Sodexo standards are met.

Is this opportunity right for you? We are looking for candidates who:

• have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
• have culinary production experience and a strong background in safety and sanitation compliance;
• can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
• prioritize tasks and exhibit flexibility to take on additional responsibilities as needed;
• demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC) and is proficient in computer skills and report management experience.

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience.

Basic Management Experience - 3 years. Basic Functional Experience - 3 years of experience in retail operations. Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

#J-18808-Ljbffr