Senior Program Manager, Payment, Amazon Currency Converter Job at Amazon in Seat

Job ID: 2796264 | Amazon.com Services LLC

Excited to manage a business with a global reach? Do you want to lead initiatives that will have a significant impact on Amazon’s customer experience and bottom line? The Amazon Currency Converter (ACC) business is looking for an experienced, self-motivated, and highly analytical Program Manager based in China with international/cross-border technology experience to drive new and existing initiatives in collaboration with internal and external payment partners, pursue opportunities to expand the current product offering, and develop innovative solutions to help our Sellers around the world get paid with confidence and ease. The Program Manager will have the chance to launch new programs and features, own the relationships with partners, drive global expansion, adoption, and innovation to safeguard seller trust for a strategically critical program for Amazon.

The overall ACC business provides a better payment experience for cross-border Buyers and Sellers worldwide and extends Amazon’s reach beyond the borders of our existing Amazon marketplaces. ACC owns two services: Amazon Currency Converter for Sellers (ACCS) and Amazon Currency Converter for Buyers (ACCB). ACCS enables Sellers to sell in more Amazon marketplaces by making it easier to get paid in their local currency to their home bank account, thus increasing the number of Sellers and product selection on Amazon marketplaces. ACCB makes it easier for international Buyers to pay in their local currency, improving the international customer experience and increasing the number of customers shopping on Amazon sites. ACC safeguards customer experience, generates free cash flow, and directly impacts the Amazon Flywheel.

BASIC QUALIFICATIONS

- 6+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
- Strong verbal and written communication skills in English & Chinese
- Ability to juggle multiple priorities and deliver results in cross-functional environments.
- Program experience identifying customer needs and translating them into innovative business requirements.

PREFERRED QUALIFICATIONS

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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