Children’s Research Fund is hiring: Administrative Assistant - Clinical in Chica

Administrative Assistant - Clinical

Apply locations: Streeterville, Chicago, IL

Time type: Full time

Posted on: Posted 3 Days Ago

Job requisition id: JR2024-3407

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location: 875 N Michigan (John Hancock)

Job Description

1. Schedules appointments and procedures for clinical staff. This may include outpatient office appointments, outpatient and inpatient surgical procedures, and ancillary testing.
2. Procurement or dissemination of medical records, prior authorizations, and/or primary care referral information as needed to assure a successful clinical encounter.
3. Coordinates complex patient visits involving multiple departments and providers, including appointments at affiliate organizations and outreach sites.
4. Partners with central scheduling and registration teams to manage, via work queues or other methods, lists of patients in need of services.
5. Functions as liaison between patients, families and the clinical team. Assists families in navigating the Lurie system.
6. Collaborates with central registration to ensure patients have updated insurance information, prior authorization is initiated in advance of the rendered service, and referrals are obtained if appropriate.
7. Other functions as assigned.

Minimum Qualifications

1. High school diploma or equivalent required.
2. A minimum of two years general office or administrative experience preferred. Hospital or physician office experience preferred.
3. Proficiency in Microsoft Office Suite applications.
4. Ability to operate standard office equipment and resolve standard problems.
5. Excellent communication skills, written and verbal.
6. Ability to prioritize projects and strong problem solving skills.
7. Demonstrated attention to detail, accuracy, and discretion.
8. Ability to provide high level of quality customer service to patients/families, employees, leaders, and external vendors.

Education

High School Diploma/GED (Required)

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Employer contribution toward Health Savings Account
• Flexible Spending Accounts
• Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
• 403(b) with a 5% employer match
• Various voluntary benefits:
• Supplemental Life, AD&D and Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• Tuition assistance
• Student loan servicing and support
• Adoption benefits
• Backup Childcare and Eldercare
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Discount on services at Lurie Children’s facilities
• Discount purchasing program

There’s a Place for You with Us

At Lurie Children’s we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond.

Lurie Children’s and its affiliates are equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees.

Support email: candidatesupport@luriechildrens.org