Pacific Northwest National Laboratory
Quality Assurance Professional 5
Pacific Northwest National Laboratory, Richland, Washington, United States, 99352
Overview
The Office of Performance Management is comprised of a team of experienced professionals responsible for PNNL’s performance management framework with expertise and thought leadership in contractor assurance, requirements and records management, quality, independent oversight, and audit services. The team prides themselves as innovative problem solvers that partner with scientists, engineers, and support professionals to enable the planning, execution, assessment, and improvement of work at PNNL. This office provides the people, processes, and tools to independently assure leadership, the Department of Energy, and Battelle Memorial Institute that PNNL is performing as intended, appropriately managing risk, amplifying impact, and continuously improving.
The primary purpose of the Supplier Quality Professional role at PNNL is to support Science and Technology (S&T) projects.
Purpose of supplier quality is to achieve the following objectives (types of activities that achieve these objectives are noted as responsibilities):
Assuring that suppliers can comply with procurement documents. (Pre-award risk management)
Assuring that items and services provided by suppliers are compliant with procurement documents. (Post-award risk management)
Responsibilities
Responsible for providing a specific Quality Assurance (QA) and/or Quality Control (QC) related functions in support of PNNLs R&D and Management & Operations (M&O) and the implementation of a project or organization's applicable quality program or plan. Collects, organizes, monitors and distributes information related to quality assurance management and quality control including process improvement functions. This includes documentation of and compliance to standards in PNNL-developed processes (e.g., processes to manage HDI and IOPS content and information; processes to manage strategic business and assurance planning; R&D and M&O project-specific and program-specific standards and requirements). In addition, Code of Federal Regulations (CFR), Orders, and Industry Standards such as DOE 414.1D, ASME NQA-1, NRC, ISO, 10 CFR 50 appendix B, etc., are within the scope of the QA/QC function performed by this role. Performs assessments and other quality-related activities to develop, administer, and apply quality improvement aspects of the applicable program or plan. The quality-related functions performed are primarily concerned with the systematic prevention of defects and non-conformances, the identification of unsatisfactory trends and conditions, and the correction of factors which may contribute to defective items or services.
Responsible for providing a specific Quality Assurance (QA) and/or Quality Control (QC) related functions in support of PNNLs R&D and Management & Operations (M&O) and the implementation of a project or organizations applicable quality program or plan.
Collects, organizes, monitors, and distributes information related to quality assurance management and quality control including process improvement functions.
This includes documentation of and compliance to standards in PNNL-developed processes (e.g., processes to manage HDI and IOPS content and information; processes to manage strategic business and assurance planning; R&D and M&O project-specific and program-specific standards and requirements). In addition, Code of Federal Regulations (CFR), Orders, and Industry Standards such as DOE 414.1D, ASME NQA-1, NRC, ISO, 10 CFR 50 appendix B, etc., are within the scope of the QA/QC function performed by this role.
Performs assessments and other quality-related activities to develop, administer, and apply quality improvement aspects of the applicable program or plan.
The quality-related functions performed are primarily concerned with the systematic prevention of defects and non-conformances, the identification of unsatisfactory trends and conditions, and the correction of factors which may contribute to defective items or services.
Supplier Quality Project Requisition Reviews and Approvals across commodity/service types.
Supplier Evaluation Activities including but not limited to NQA-1 (Supplier Audits & CGD Surveys).
Pre-Work Activities including but not limited to NQA-1 Source Verifications.
Receiving Inspections across commodity/service types.
Submittal reviews across commodity/service types.
Provide quality program guidance to technical and acquisitions personnel on a routine basis.
Participation on Internal Audits, when deemed necessary.
Qualifications
Minimum Qualifications:
BS/BA and 9 years of relevant experience -OR-
MS/MA or higher and 7 years of relevant experience
Preferred Qualifications:
Professional license and/or certification in a quality, quality assurance or assurance-related area preferred.
Experience working in a highly regulated environment/industry with a robust Environment, Health, Safety, and Quality (EHS&Q) culture. (e.g. nuclear, oil and gas, transportation, medical, pharmaceutical, aerospace, food, etc.).
Experience and practice with any of the following: NQA-1, DOE O414.1D, 10 CFR 50 App B, 10 CFR Part 21, 10 CFR Part 71, and/or 10 CFR 830 requirements.
Experience in quality program development, maintenance, and implementation.
Auditing and/or surveillance background including on-site fabrication surveillance and reporting experience. NQA-1
Lead auditor certification or the ability to attain a lead auditor certification, is strongly desired. (Note: In-depth auditing experience in rigorous standards such as AS9100 will also be considered.)
Experience working with or managing suppliers in manufacturing/fabrication environments, with an understanding of surveillance, process qualifications, welding, inspections, QC data package reviews, etc.
Knowledge and experience of the Commercial-Grade Dedication (CGD) process including developing CGD plans while leading the necessary R2A2s of other team players (i.e. design engineers, process engineers, suppliers, etc.) to effectively deliver commercial-grade items under the applicable requirements.
Fundamental background in the basics of Software Quality Assurance (SQA) with an emphasis in safety-related software. In lieu of, an interest to be trained in SQA.
Technical writing and composition skills matching processes to procedures.
Fundamental background in process capability studies, control, improvement, and the benefits of collecting data in decision making. In lieu of, an interest in being trained in
Lean/Six Sigma methodologies, process modeling, trending, etc.
Apparent Cause Analysis (ACA), Root Cause Analysis (RCA) and the modeling of sustainable solutions.
Hazardous Working Conditions/Environment
Not Applicable.
Additional Information
This position requires the ability to obtain and maintain a federal security clearance.
Requirements:
U.S. Citizenship
Background Investigation: Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements for access to classified matter in accordance with 10 CFR 710, Appendix B.
Drug Testing: All Security Clearance positions are Testing Designated Positions, which means that the candidate selected is subject to pre-employment and random drug testing. In addition, applicants must be able to demonstrate non-use of illegal drugs, including marijuana, for the 12 consecutive months preceding completion of the requisite Questionnaire for National Security Positions (QNSP).
Note: Applicants will be considered ineligible for security clearance processing by the U.S. Department of Energy until non-use of illegal drugs, including marijuana, for 12 months can be demonstrated.
Testing Designated Position
This position is a Testing Designated Position (TDP). The candidate selected for this position will be subject to pre-employment and random drug testing for illegal drugs, including marijuana, consistent with the Controlled Substances Act and the PNNL Workplace Substance Abuse Program.
About PNNL
Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful science, innovations and outcomes for the U.S. Department of Energy and other sponsors; here is your chance to be one of them!
At PNNL, you will find an exciting research environment and excellent benefits including health insurance, and flexible work schedules. PNNL is located in eastern Washington State—the dry side of Washington known for its stellar outdoor recreation and affordable cost of living. The Lab’s campus is only a 45-minute flight (or 3 hour drive) from Seattle or Portland, and is serviced by the convenient PSC airport, connected to 8 major hubs.
Commitment to Excellence, Diversity, Equity, Inclusion, and Equal Employment Opportunity
Our laboratory is committed to a diverse and inclusive work environment dedicated to solving critical challenges in fundamental sciences, national security, and energy resiliency. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. In support of this commitment, we encourage people of all racial/ethnic identities, women, veterans, and individuals with disabilities to apply for employment.
Pacific Northwest National Laboratory considers all applicants for employment without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information (including family medical history), protected veteran status, and any other status or characteristic protected by federal, state, and/or local laws.
We are committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures and in employment. If you need assistance or an accommodation due to a disability, contact us at careers@pnnl.gov .
Drug Free Workplace
PNNL is committed to a drug-free workplace supported by Workplace Substance Abuse Program (WSAP) and complies with federal laws prohibiting the possession and use of illegal drugs.
If you are offered employment at PNNL, you must pass a drug test prior to commencing employment. PNNL complies with federal law regarding illegal drug use. Under federal law, marijuana remains an illegal drug. If you test positive for any illegal controlled substance, including marijuana, your offer of employment will be withdrawn.
HSPD-12 PIV Credential Requirement
In accordance with Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, new employees are required to obtain and maintain a HSPD-12 Personal Identity Verification (PIV) Credential. To obtain this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last year. This includes marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws.
Mandatory Requirements
Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from having any affiliation with the foreign government of a country DOE has identified as a “country of risk” without explicit approval by DOE and Battelle. If you are offered a position at PNNL and currently have any affiliation with the government of one of these countries, you will be required to disclose this information and recuse yourself of that affiliation or receive approval from DOE and Battelle prior to your first day of employment.
Rockstar Rewards
Employees and their families are offered medical insurance, dental insurance, vision insurance, health savings account, flexible spending accounts, basic life insurance, disability insurance, employee assistance program, business travel insurance, tuition assistance, supplemental parental bonding leave, surrogacy and adoption assistance, and fertility support. Employees are automatically enrolled in our company funded pension plan and may enroll in our 401k savings plan. Employees may accrue up to 120 vacation hours per year and may receive ten paid holidays per year.
Research Associates excluded.
**Once eligibility requirements are met.
Click Here For Rockstar Rewards (https://careers.pnnl.gov/rockstar-rewards)
Notice to Applicants
PNNL lists the full pay range for the position in the job posting. Starting pay is calculated from the minimum of the pay range and actual placement in the range is determined based on an individual’s relevant job-related skills, qualifications, and experience. This approach is applicable to all positions, with the exception of positions governed by collective bargaining agreements and certain limited-term positions which have specific pay rules.
As part of our commitment to fair compensation practices, we do not ask for or consider current or past salaries in making compensation offers at hire. Instead, our compensation offers are determined by the specific requirements of the position, prevailing market trends, applicable collective bargaining agreements, pay equity for the position type, and individual qualifications and skills relevant to the performance of the position.
Minimum Salary
USD $140,500.00/Yr.
Maximum Salary
USD $222,100.00/Yr.
The Office of Performance Management is comprised of a team of experienced professionals responsible for PNNL’s performance management framework with expertise and thought leadership in contractor assurance, requirements and records management, quality, independent oversight, and audit services. The team prides themselves as innovative problem solvers that partner with scientists, engineers, and support professionals to enable the planning, execution, assessment, and improvement of work at PNNL. This office provides the people, processes, and tools to independently assure leadership, the Department of Energy, and Battelle Memorial Institute that PNNL is performing as intended, appropriately managing risk, amplifying impact, and continuously improving.
The primary purpose of the Supplier Quality Professional role at PNNL is to support Science and Technology (S&T) projects.
Purpose of supplier quality is to achieve the following objectives (types of activities that achieve these objectives are noted as responsibilities):
Assuring that suppliers can comply with procurement documents. (Pre-award risk management)
Assuring that items and services provided by suppliers are compliant with procurement documents. (Post-award risk management)
Responsibilities
Responsible for providing a specific Quality Assurance (QA) and/or Quality Control (QC) related functions in support of PNNLs R&D and Management & Operations (M&O) and the implementation of a project or organization's applicable quality program or plan. Collects, organizes, monitors and distributes information related to quality assurance management and quality control including process improvement functions. This includes documentation of and compliance to standards in PNNL-developed processes (e.g., processes to manage HDI and IOPS content and information; processes to manage strategic business and assurance planning; R&D and M&O project-specific and program-specific standards and requirements). In addition, Code of Federal Regulations (CFR), Orders, and Industry Standards such as DOE 414.1D, ASME NQA-1, NRC, ISO, 10 CFR 50 appendix B, etc., are within the scope of the QA/QC function performed by this role. Performs assessments and other quality-related activities to develop, administer, and apply quality improvement aspects of the applicable program or plan. The quality-related functions performed are primarily concerned with the systematic prevention of defects and non-conformances, the identification of unsatisfactory trends and conditions, and the correction of factors which may contribute to defective items or services.
Responsible for providing a specific Quality Assurance (QA) and/or Quality Control (QC) related functions in support of PNNLs R&D and Management & Operations (M&O) and the implementation of a project or organizations applicable quality program or plan.
Collects, organizes, monitors, and distributes information related to quality assurance management and quality control including process improvement functions.
This includes documentation of and compliance to standards in PNNL-developed processes (e.g., processes to manage HDI and IOPS content and information; processes to manage strategic business and assurance planning; R&D and M&O project-specific and program-specific standards and requirements). In addition, Code of Federal Regulations (CFR), Orders, and Industry Standards such as DOE 414.1D, ASME NQA-1, NRC, ISO, 10 CFR 50 appendix B, etc., are within the scope of the QA/QC function performed by this role.
Performs assessments and other quality-related activities to develop, administer, and apply quality improvement aspects of the applicable program or plan.
The quality-related functions performed are primarily concerned with the systematic prevention of defects and non-conformances, the identification of unsatisfactory trends and conditions, and the correction of factors which may contribute to defective items or services.
Supplier Quality Project Requisition Reviews and Approvals across commodity/service types.
Supplier Evaluation Activities including but not limited to NQA-1 (Supplier Audits & CGD Surveys).
Pre-Work Activities including but not limited to NQA-1 Source Verifications.
Receiving Inspections across commodity/service types.
Submittal reviews across commodity/service types.
Provide quality program guidance to technical and acquisitions personnel on a routine basis.
Participation on Internal Audits, when deemed necessary.
Qualifications
Minimum Qualifications:
BS/BA and 9 years of relevant experience -OR-
MS/MA or higher and 7 years of relevant experience
Preferred Qualifications:
Professional license and/or certification in a quality, quality assurance or assurance-related area preferred.
Experience working in a highly regulated environment/industry with a robust Environment, Health, Safety, and Quality (EHS&Q) culture. (e.g. nuclear, oil and gas, transportation, medical, pharmaceutical, aerospace, food, etc.).
Experience and practice with any of the following: NQA-1, DOE O414.1D, 10 CFR 50 App B, 10 CFR Part 21, 10 CFR Part 71, and/or 10 CFR 830 requirements.
Experience in quality program development, maintenance, and implementation.
Auditing and/or surveillance background including on-site fabrication surveillance and reporting experience. NQA-1
Lead auditor certification or the ability to attain a lead auditor certification, is strongly desired. (Note: In-depth auditing experience in rigorous standards such as AS9100 will also be considered.)
Experience working with or managing suppliers in manufacturing/fabrication environments, with an understanding of surveillance, process qualifications, welding, inspections, QC data package reviews, etc.
Knowledge and experience of the Commercial-Grade Dedication (CGD) process including developing CGD plans while leading the necessary R2A2s of other team players (i.e. design engineers, process engineers, suppliers, etc.) to effectively deliver commercial-grade items under the applicable requirements.
Fundamental background in the basics of Software Quality Assurance (SQA) with an emphasis in safety-related software. In lieu of, an interest to be trained in SQA.
Technical writing and composition skills matching processes to procedures.
Fundamental background in process capability studies, control, improvement, and the benefits of collecting data in decision making. In lieu of, an interest in being trained in
Lean/Six Sigma methodologies, process modeling, trending, etc.
Apparent Cause Analysis (ACA), Root Cause Analysis (RCA) and the modeling of sustainable solutions.
Hazardous Working Conditions/Environment
Not Applicable.
Additional Information
This position requires the ability to obtain and maintain a federal security clearance.
Requirements:
U.S. Citizenship
Background Investigation: Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements for access to classified matter in accordance with 10 CFR 710, Appendix B.
Drug Testing: All Security Clearance positions are Testing Designated Positions, which means that the candidate selected is subject to pre-employment and random drug testing. In addition, applicants must be able to demonstrate non-use of illegal drugs, including marijuana, for the 12 consecutive months preceding completion of the requisite Questionnaire for National Security Positions (QNSP).
Note: Applicants will be considered ineligible for security clearance processing by the U.S. Department of Energy until non-use of illegal drugs, including marijuana, for 12 months can be demonstrated.
Testing Designated Position
This position is a Testing Designated Position (TDP). The candidate selected for this position will be subject to pre-employment and random drug testing for illegal drugs, including marijuana, consistent with the Controlled Substances Act and the PNNL Workplace Substance Abuse Program.
About PNNL
Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful science, innovations and outcomes for the U.S. Department of Energy and other sponsors; here is your chance to be one of them!
At PNNL, you will find an exciting research environment and excellent benefits including health insurance, and flexible work schedules. PNNL is located in eastern Washington State—the dry side of Washington known for its stellar outdoor recreation and affordable cost of living. The Lab’s campus is only a 45-minute flight (or 3 hour drive) from Seattle or Portland, and is serviced by the convenient PSC airport, connected to 8 major hubs.
Commitment to Excellence, Diversity, Equity, Inclusion, and Equal Employment Opportunity
Our laboratory is committed to a diverse and inclusive work environment dedicated to solving critical challenges in fundamental sciences, national security, and energy resiliency. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. In support of this commitment, we encourage people of all racial/ethnic identities, women, veterans, and individuals with disabilities to apply for employment.
Pacific Northwest National Laboratory considers all applicants for employment without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information (including family medical history), protected veteran status, and any other status or characteristic protected by federal, state, and/or local laws.
We are committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures and in employment. If you need assistance or an accommodation due to a disability, contact us at careers@pnnl.gov .
Drug Free Workplace
PNNL is committed to a drug-free workplace supported by Workplace Substance Abuse Program (WSAP) and complies with federal laws prohibiting the possession and use of illegal drugs.
If you are offered employment at PNNL, you must pass a drug test prior to commencing employment. PNNL complies with federal law regarding illegal drug use. Under federal law, marijuana remains an illegal drug. If you test positive for any illegal controlled substance, including marijuana, your offer of employment will be withdrawn.
HSPD-12 PIV Credential Requirement
In accordance with Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, new employees are required to obtain and maintain a HSPD-12 Personal Identity Verification (PIV) Credential. To obtain this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last year. This includes marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws.
Mandatory Requirements
Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from having any affiliation with the foreign government of a country DOE has identified as a “country of risk” without explicit approval by DOE and Battelle. If you are offered a position at PNNL and currently have any affiliation with the government of one of these countries, you will be required to disclose this information and recuse yourself of that affiliation or receive approval from DOE and Battelle prior to your first day of employment.
Rockstar Rewards
Employees and their families are offered medical insurance, dental insurance, vision insurance, health savings account, flexible spending accounts, basic life insurance, disability insurance, employee assistance program, business travel insurance, tuition assistance, supplemental parental bonding leave, surrogacy and adoption assistance, and fertility support. Employees are automatically enrolled in our company funded pension plan and may enroll in our 401k savings plan. Employees may accrue up to 120 vacation hours per year and may receive ten paid holidays per year.
Research Associates excluded.
**Once eligibility requirements are met.
Click Here For Rockstar Rewards (https://careers.pnnl.gov/rockstar-rewards)
Notice to Applicants
PNNL lists the full pay range for the position in the job posting. Starting pay is calculated from the minimum of the pay range and actual placement in the range is determined based on an individual’s relevant job-related skills, qualifications, and experience. This approach is applicable to all positions, with the exception of positions governed by collective bargaining agreements and certain limited-term positions which have specific pay rules.
As part of our commitment to fair compensation practices, we do not ask for or consider current or past salaries in making compensation offers at hire. Instead, our compensation offers are determined by the specific requirements of the position, prevailing market trends, applicable collective bargaining agreements, pay equity for the position type, and individual qualifications and skills relevant to the performance of the position.
Minimum Salary
USD $140,500.00/Yr.
Maximum Salary
USD $222,100.00/Yr.