Fleet Services Supervisor Job at Indygo in Indianapolis

Position Title: Fleet Services Supervisor

Safety Sensitive: Yes

Supervisor’s Title: Fleet Services Manager

FLSA Status: Non-Exempt

Department: Fleet Services

Division: Operations

*The salary range is $60,000 - $63,000 annually, commensurate with education and experience.

Onsite/No Remote Option

ABOUT US

We are IndyGo, a Municipal Corporation of Indianapolis – Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate 32 transit routes throughout the county, providing nearly 10 million passenger trips a year to the good citizens of our region. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals.

WHO WE ARE

A key measure of any great city is the ease of getting from one place to another. We call it “mobility.” It’s as essential as access to electricity and clean water. It moves a city forward to become a better place of opportunity and community. It’s a measure of a city’s vitality and potential, and it reflects a city’s judgment about its civic priorities. It makes a city a better home and a better place to visit.

At IndyGo, getting people from one place to another is much more than just moving riders: it’s about getting our riders to their hopes and dreams, to their education and careers, to their families and friends, to their health and well-being, and another day of life in Indianapolis and the surrounding areas.

We’re here because you’ve got somewhere you need to be, and you need an easy, reliable way to get there. So come on; get on and get going to wherever you want to go on IndyGo.

INDYGO MISSION

As the region's largest transit authority, we are duty-bound to set the bar for transparency, trust, and overall professionalism. Our mission is to connect our community to economic and cultural opportunities through safe, reliable, and accessible mobility experiences.

Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency. 

Diversity: We promote, embrace, and value all individuals. 

Safety: We ensure safe and secure environments.  

Excellence: We strive for quality in everything we do.

Teamwork: We actively promote effective communication, collaboration, and partnerships. 

Respect: We value and treat all with dignity.

BENEFITS WE OFFER

• Full-time positions with guaranteed 40 hours/week.
• Medical, dental, and vision (effective on the 1st of the month, 30 days after the start date).
• Free on-site wellness clinic for employees and their families.
• Retirement plan (401A and 457B).
• Tuition reimbursement.
• Free IndyGo transportation for employees and their families.
• Federal Loan Forgiveness Program

POSITION PURPOSE

The Fleet Services Supervisor oversees operation and staff engaged in the servicing and distribution of vehicles and other equipment. The incumbent will provide direction and technical assistance, including diagnosing problems and troubleshooting.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.

ESSENTIAL FUNCTIONS

• Provides direction and leadership for all vehicle and equipment fueling, charging, and cleaning services; manages an efficient workflow and verifies units have been properly serviced and maintained the safe and efficient operation of the service lines
• Supervises the bus bill out/distribution processes and Motor Pool process.
• Ensures that fueling and cleaning of rolling stock and equipment are accomplished in a timely and thorough manner.
• Enforces departmental policies, and Collective Bargaining Agreement (CBA) including policies related to work schedules and assigning personnel to effectively carry out required work.
• Completes relevant paperwork and reports timely and accurately; this includes ensuring that all service actions and bus assignments (bus cleaning, fueling, charging, and garage assignments and special assignments, etc.) are properly documented on paper and/or in the appropriate computer system(s).
• Creates and closes work orders as appropriate.
• Communicates effectively via email and related software system(s), all documentation, write-ups relevant to defects and/or repairs needed to Fleet Services Department peers and management throughout entire shift.
• Prioritizes work and deal with conflicting workload requirements
• Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.

OTHER FUNCTIONS

• Performs administrative support including time keeping, vacation and leave tracking.
• Supports other areas within Fleet Services Department on various projects.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBLITIES

• Directly supervises one or more employees.
• Applies supervisory responsibilities according to organizational policies, collective bargaining agreement and applicable laws.
• Interviews, hires, and trains employees; plans, schedules, assigns, and directs work according to the current collective bargaining agreement; evaluates and manages employee performance; addresses complaints and resolves employee issues. Perform coaching, counseling and progressive discipline as needed including thorough and timely documentation.

EDUCATION AND/OR EXPERIENCE

To perform this job successfully, an individual must have the following education and/or experience.

• Formal trade school or an associate’s degree in automotive, diesel or engineering program or a related field preferred.
• Minimum Two (2) years of verifiable professional warehouse and/or logistics experience; union environment preferred.
• Valid driver’s license required.

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.

• Advanced knowledge of vehicle operations and service; this includes knowledge related to preventative maintenance, related safety guidelines/parameters, and vehicle operational systems.
• Operational knowledge of mandated safety principles related to personal protective equipment, chemical hazards, lockout/tag out and general shop safety and cleanliness practices.
• Knowledge of safety procedure related to the work
• Ability to process and analyze data, analyze problems, identify alternative solutions, project consequences of proposed actions and implementing recommendations.
• Advanced proficiency using a computer and related technology, including proficiency with Microsoft Office, the internet, software applications, and complex spreadsheets and databases.
• Ability to operate laptops, tablets and two-way communication devices, office equipment, including copiers, fax machines, and phones; basic troubleshooting techniques.
• Ability to prioritize, organize, and manage tasks and time effectively.
• Must be able to effectively communicate with others and work effectively in a team environment.
• Above-average mathematical abilities (addition, subtraction, multiplication, division, percentages, ratios, and fractions).

PHYSICAL DEMANDS The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.

• Ability to work in a deadline-oriented office/garage/warehouse environment.
• Ability to work independently with minimal supervision.
• Ability to remain in a stationary position, however, must be able to move through the facilities as needed throughout the workday.
• Ability to recognize and respond to hazards.

Ability to identify and distinguish colors to recognize vehicle fluids.

IndyGo is an Equal Opportunity Employer