Infrastructure Engineer

The Infrastructure Engineer in Network Services within Infrastructure Services (IS) contributes to the planning, design, documentation, coordination, management, and scheduling of IT infrastructure delivery for data communication services, expansions, repairs, and installations. The Infrastructure Engineer ensures IT meets both current and future network needs across the UCSF community, guiding health, education, research, and business missions. The Network Infrastructure Engineer partners, coordinates, and consults with UCSF departments, vendors, internal IS teams, technicians, and analysts to deliver communication needs and installation assignments for copper, optical, and DaaS services. The Engineer drives the delivery and maintenance of network installations (e.g., services, repairs, and upgrades of both inside plant and outside plant communication distribution systems) and is accountable for customer relations, cabling repair and installation, and documentation. The Network Infrastructure Engineer replies to customer issues and concerns and provides troubleshooting and remediation of infrastructure voice/data equipment and services.

Applies skills as a seasoned, experienced communications professional with a full understanding of industry practices and relevant policies and procedures. Resolves a wide range of complex issues. Demonstrates competency in selecting methods and techniques to obtain solutions.

The salary range for this position is $84,400 - $180,000 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html