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360 Merchandising Solutions

Director of Business Development

360 Merchandising Solutions, Newport, KY


WHO WE ARE:

Entrepreneurial | Expert | Exclusive | Empowering
  • We are entrepreneurial growth agents for our clients and our company
  • Backed by PLM's 35+ years of experience, we bring unparalleled Kroger expertise
  • We operate exclusively at Kroger, where our team excels in navigating its strategy, systems, and decision-making processes
  • We are an employee-owned company, fostering a culture and work environment that empowers and engages its employees.

WHAT WE DO:

three sixty Merchandising Solutions specializes in the strategic expansion of CPG client product portfolios at Kroger, America's leading grocery retailer. We provide a wealth of merchandising expertise and vast brokerage capabilities in all facets of grocery retailing.
  • Relationship Management
  • Category Management
  • Insights & Analytics
  • Space Optimization
  • Promotional Planning
  • Administration

POSITION SUMMARY:

As the Director of Business Development, you will lead a high-performing team and strategic initiatives to achieve business expansion, client success and operational excellence. This role focuses on three critical areas: Business Development, Team Leadership, and Client Leadership.
  • Business development: Drive growth while elevating three sixty's industry leadership
    • Proactively expand the three sixty client portfolios by identifying, engaging, and onboarding new clients to achieve growth.
    • Serve as an ambassador, representing three sixty Merchandising Solutions to clients, Kroger executives, and the overarching retail community.
    • Enhance and grow your industry presence to strengthen credibility and leadership.
  • Team leadership: Provide oversight, direction, and support.
    • Lead by example by being a 'player coach', both performing and teaching best in class client leadership.
    • Empower the team by streamlining processes, implementing best practices, and leveraging innovative tools.
    • Foster team growth through ongoing guidance, skill-building, and career development.
    • Partner with three sixty executive leadership to drive business improvement and innovation.
  • Client leadership: Foster trusted partnerships with clients and Kroger stakeholders.
    • Client relationship management: Lead and strengthen client engagement.
      • Serve as a trusted advisor to clients by advocating for their goals, aligning strategies with Kroger's objectives, and fostering collaboration with Kroger stakeholders to maximize outcomes.
      • Ensure transparency, efficiency, and alignment through seamless communication among clients, Kroger, and internal teams.
    • Insights & analytics: Leverage data to drive strategic decisions.
      • Analyze sales, margin, promotions, and distribution to identify opportunities.
      • Provide expert category and brand insights using Kroger systems and syndicated data sources, including 84.51°, Market 6, Circana, and Spins.
    • Promotional planning: Develop and execute strategies to drive growth.
      • Develop and support promotional plans aligned with Kroger's goals, providing analytical, technical, and administrative expertise.
      • Communicate sales strategies to stakeholders, ensuring seamless execution of promotional and merchandising activities.
    • KOMPASS and innovation: Drive assortment and new item success.
      • Guide clients through the KOMPASS process recommending new product introductions and merchandising opportunities.
      • Align product strategies with Kroger category objectives.
    • Administration: Oversee timely & flawless administrative support
      • Oversee the support team managing systems, tools, and form submission.


MINIMUM POSITION QUALIFICATIONS:
  • 4-year degree in Business or equivalent education
  • 10+ years of relevant industry experience
  • Proven experience working in merchandising/sales
  • Proven experience in leading and growing a high performing team
  • Strong leadership, coaching and management skills
  • Capability to collaborate with others and contribute effectively to a team
  • Expert organizational, analytical and problem-solving skills
  • Highly motivated self-starter who can work with minimal supervision
  • Ability to effectively craft and deliver a message to senior level executives
  • Ability to work under pressure, meet deadlines, prioritize and multi-task
  • Proficient Microsoft Office applications including Outlook, Excel and PowerPoint
  • Capacity to learn multiple computer systems and web-based applications

DESIRED PREVIOUS JOB EXPERIENCE:
  • A blend of grocery merchandising and data analysis experience are desired
  • Relevant Kroger experience in a merchandising capacity
  • Experience in identifying & implementing solutions maximizing efficiency
  • Demonstrated and documented accomplishments in the areas of category sales, marketing, management, product development, negotiations, vendor relations, procurement, distribution and merchandising

MINIMUM PHYSICAL ABILITIES:
  • Must be able to:
    • Remain standing/sitting for several hours at a time
    • Lift 10-30 lbs. occasionally
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

COMPETENCIES/SKILLS:

Some of the Competencies/Skills required to successfully perform this position are:
  • Adaptability - maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements or cultures
  • Building Strategic Working Relationships - developing and using collaborative relationships to facilitate the accomplishment of work goals
  • Building Trust - interacting with Kroger employees, customers and suppliers in a way that gives Kroger Division and Corporate Management confidence in one's intentions and those of the organization
  • Communication - clearly conveying information and ideas through a variety of media to individuals or groups in the English language
  • Customer Focus - making Kroger customers and their needs a primary focus of one's actions; developing and sustaining productive relationships with Kroger employees as well as the suppliers that we represent
  • Decision Making - identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
  • Inclusion - appreciating and leveraging the capabilities, insights and ideas of all individuals; working effectively with individuals of diverse style, ability and motivation for a direct effect on business results
  • Initiating Action - taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations
  • Leadership - ability to recognize and provide training opportunities; give clear direction to accomplish assigned tasks; hold others to high standards of accountability and address issues when needed in a way that encourages, not discourages the employee.
  • Negotiation - effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties.
  • Self-Starter - working the majority of the time without direct supervision; prioritizing, organizing and completing workload accurately within allotted time period
  • Work Standards - setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence