Manager of Project Management - Seattle, WA

Purpose:

The purpose of this role is to develop, track, evaluate, manage, and share a contagious vision with the Project Management Team that aligns with the organizational goals, Triton Technical, as well as those developed by the candidate in this role. To support this purpose, this role will be involved in all aspects of the operations of Project Management which includes appropriation of staff as necessary, oversee project budgets, defining goals and objectives, reporting goals and objectives using pre-defined and agreed upon metrics, resolving operational challenges, ensuring clients and projects are well managed, and standard practices are developed and adhered to.

Position Summary & Responsibilities

• Leadership - Lead the Project Management team in all locations through the development of
  department goals & objectives that align to the business objectives of Triton Technical. These goals will need to be measurable, reported on, and prove to enhance project management outcomes in sustainable ways.
• Supervision - Management of staff which includes annual reviews, timesheet review, scheduling, discipline, work priorities and effectiveness both during the day and through the development of defined objectives for the year.
• Process & Procedure - Developing, evaluating, and managing pre-defined processes that will drive both the staff and services to meet defined objectives.
• Project Management & Reporting - Coordinate and manage staff and technology resources to
  support projects and their priorities within the client environment. Client projects will require initial scoping, and evaluation along with key stakeholders to help both the client and Triton ensure the project aligns with objectives. The status and review of completed projects will be reported in consistent and effective ways.

This position is primarily managerial & leadership focused (60%), project management (20%), and will also require a technical background (20%) to ensure not only effective management of staff, but also an ability to more effectively support the types of projects that Triton provides.

Essential Duties and Responsibilities

• Strategic Planning: Develop and implement project management strategies aligned with the organization's goals and objectives.
• Portfolio Management: Oversee the entire project portfolio, ensuring projects are aligned with business priorities and delivered on time and within budget.
• Team Leadership: Lead and mentor a team of project managers, providing
  guidance and support throughout the project lifecycle.
• Resource Allocation: Allocate resources effectively, including personnel, time, and
  budget, to ensure successful project delivery.
• Stakeholder Communication: Communicate with stakeholders, including executives, clients, and team members, to provide updates on project status, risks, and issues.
• Risk Management: Identify and mitigate project risks, proactively addressing challenges to prevent delays and cost overruns.
• Budget Management: Develop and manage project budgets, tracking expenditures and ensuring financial goals are met.
• Process Improvement: Continuously improve project management processes and methodologies to enhance efficiency and effectiveness.
• Performance Evaluation: Evaluate project manager and team performance, providing feedback and implementing development plans as needed.

Additional Duties

• Develop team to consistently deliver projects and the related systems on time and within budget
• Closely monitor and evaluate communication f rom the customer perspective
• Link business decision to results, understand ROI and net impact of decisions/actions
• Ability to utilize exceptional problem-solving skills to work through technical and non-technical challenges
• Communicate and follow-up with our worldwide customer base via phone and email
• Enable open, constant, and constructive dialogue - both intradepartmental and interdepartmental
• Lead meetings for stakeholders and provide updates on progress and departmental status
• Lead daily/weekly team meetings to inspire, coach and lead multiple teams
• Consult with and support Sales, Accounting, Logistics and Engineering team members to ensure the level of project involvement and support defined expectations.
• Compile and routinely deliver reports related to projects using defined Key Performance Indicators, budget frameworks and schedules.
• Isolate and identify areas for improvement
• Other duties as assigned...

Preferred Experience and Skills

• Education: A bachelor's or master's degree in a relevant field, such as project management, business
  administration, or a related discipline.
• Experience: Extensive experience in project management, with a track record of successfully delivering
  complex projects. Prior experience in a leadership role is often required.
• Certifications: Professional certifications such as PMP (Project Management Professional) or PRINCE2 are often preferred.
• Communication Skills: Strong communication and interpersonal skills to effectively interact with stakeholders at all levels.
• Analytical Skills: Strong analytical and problem-solving abilities to address complex project challenges.
• Leadership: Demonstrated leadership skills with the ability to inspire and lead a team to achieve project goals.
• Proven ability to lead project meetings and lead teams to maintain high-quality work
• Strategic Thinking: Strategic mindset with the ability to align project efforts with overall business objectives.
• Proven ability to measure project performance using appropriate tools, systems, and techniques
• Adaptability: Flexibility to adapt to changing project requirements and business priorities.
• Technology Proficiency: Familiarity with project management tools and technologies to facilitate efficient project delivery.
• Negotiation Skills: Ability to negotiate and influence others to achieve project goals.

Personality Traits & Skills

• Ability to work with and support multicultural clients and staff
• Ability to see beyond the current issues of the day, big picture thinker
• Strategic in planning and management of time and resources
• Explain technical issues and resolutions in an empathetic, patient, non-technical manner
• Effectively prioritize tasks and project/personnel challenges in accordance to defined standards
• Have a detail-oriented working style
• Share knowledge with team members, superiors, and users
• Apply knowledge to new situations
• A tenacity for solving problems both for the short and long-ter
• Independence with a desire to learn
• Ability to focus on results and outcomes

Requirements

• International travel
• 8+ Years working with and leading/managing a team
• 8+ Years managing technical projects
• 10+ Years of IT support experience or other technologies related
• Valid Driving LicenseAbility to negotiate and influence others to achieve project goals.

Benefits

• 20 Days PTO: Enjoy ample time off for relaxation and rejuvenation.
• 100% Company Covered Medical Insurance for Employee
• 100% Company Covered Dental Insurance for Employee
• 401(k) Plan: Secure your future with our retirement savings option.
• Cell Phone & Internet Reimbursement: Stay connected without the added expense.
• 8 Paid Holidays
• Hybrid schedule available after 90 days of employment