Sales Engineer

🪶 About Plume
Plume is the first fully-integrated and modular blockchain optimized for real world assets (RWAs). We've built an EVM-compatible blockchain that's fast, efficient, and incredibly cheap, along with an end-to-end onboarding platform that lets asset issuers deploy their RWAs onchain. We're proud of our rapidly growing network, which includes:

• 180+ RWA companies building dapps and tokenizing assets on Plume's testnet, ranging from collectibles and real estate to equities and private credit
• 50+ technology partners working with Plume and offering special services to our ecosystem partners
• Experienced team of 20+ crypto, finance, and tech professionals from:
  
  • Crypto: Coinbase, dYdX, LayerZero, Binance, Galaxy Digital, Kraken
  • Finance/Tech: JP Morgan, Robinhood, Google, Coupa, Affirm
• Backed by great investors and operators including:
  
  • Haun Ventures, Galaxy Digital, Superscrypt, SV Angel, A Capital, Portal Ventures, and more

🪶 You are:

Plume is seeking a dynamic and technically skilled Sales Engineer to bridge the gap between product, engineering, and sales. As a Sales Engineer, you will be responsible for helping potential clients understand, integrate, and extract value from Plume's blockchain technology. This is a client-facing role that requires deep technical knowledge, effective communication skills, and the ability to simplify complex blockchain concepts for technical and non-technical stakeholders.

You will work closely with sales, product, and engineering teams to support pre-sales activities, technical presentations, and product demonstrations. The ideal candidate is an expert in blockchain technology with a passion for educating clients, driving adoption, and delivering world-class technical solutions.

🪶 Overall Responsibilities

1. Technical Pre-Sales Support

• Serve as the technical expert during the sales process, helping potential clients understand how Plume's platform fits their needs.
• Partner with sales executives to prepare and deliver tailored product demonstrations and technical presentations to key decision-makers.
• Assist in the development of technical sales collateral, including whitepapers, technical specifications, and case studies.

2. Client Onboarding & Integration

• Support RWA issuers, dapp developers, and financial institutions in the technical integration of Plume's blockchain solutions.
• Lead technical onboarding sessions for clients, walking them through the technical aspects of Plume's API, smart contracts, and developer tools.
• Address technical issues that arise during onboarding and work with internal teams to develop and deploy solutions.

3. Product Customization & Proof of Concept (POC) Development

• Work closely with clients to customize Plume's offerings, enabling bespoke product solutions that meet unique client needs.
• Lead the design and development of Proof-of-Concept (POC) solutions, showcasing the technical feasibility of Plume's platform.
• Provide technical input and guidance to help tailor Plume's product offering for large-scale client opportunities.

4. Technical Support & Troubleshooting

• Provide technical support and serve as the first point of contact for clients during product integration and implementation.
• Collaborate with the customer success and engineering teams to diagnose, resolve, and prevent technical issues.
• Act as a technical liaison between clients and Plume's internal development teams to escalate and prioritize bug fixes or feature requests.

5. Solution Design & Consultation

• Act as a technical consultant for clients by offering best practices, guidance, and advice on building tokenized asset solutions on Plume's platform.
• Work with clients to design optimal system architectures, ensuring smooth integration with Plume's blockchain and API.
• Contribute to internal knowledge sharing and develop technical documentation, training materials, and user guides.

6. Cross-Functional Collaboration

• Work closely with Plume's Product, Engineering, and Marketing teams to communicate client feedback and help shape Plume's product roadmap.
• Collaborate with sales, business development, and marketing to ensure alignment between technical solutions and business goals.

🪶 Qualifications

• 5+ years of experience in a technical sales engineering, solutions engineering, or client-facing technical role within blockchain, fintech, or SaaS. Crypto native required.
• Deep technical knowledge of blockchain architecture, smart contracts, EVM-compatible chains, and tokenized real-world assets (RWAs).
• Familiarity with API integrations, SDKs, and developer toolkits used to support client technical implementations.
• Proficiency in programming languages like Solidity, JavaScript, Python, or Rust.
• Strong understanding of web3 developer tooling, DeFi protocols, and dapp development.
• Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Proven experience in leading POCs, client onboarding, and integration projects.
• Ability to manage multiple client engagements simultaneously, while maintaining a high level of responsiveness and quality support.
• Passion for blockchain, decentralized finance (DeFi), and tokenization of real-world assets (RWAs).

🪶 What to expect from Plume

• Salary ranges are competitive with top startups.
• As an early employee, you will receive a competitive equity grant.
• Fully remote with the option to come into the NYC office any time.
• Full medical, dental, and vision benefits for US based employees.