Iron Mountain
Director, Inside Sales
Iron Mountain, Fort Lauderdale, FL
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Director, Inside Sales
*Role will be onsite full-time during onboarding/training then move to hybrid 3 days per week in the office.
Iron Mountain is seeking a dynamic and results-driven Director, Inside Sales to join our Inside Sales team. The Director, Inside Sales will play a critical role in driving sales growth, developing strategies for account expansion, ensuring excellent customer relationships, and meeting/exceeding revenue targets for the assigned account base. This position requires a strategic thinker with a proven track record in sales leadership, account management, and team development. The ideal candidate will excel in fostering a high-performance sales culture that drives excellence, fosters accountability and promotes collaboration.
In this role, you will work closely with Marketing, Business Operations/Sales Support, and other business units to ensure alignment and drive success across all sales initiatives. This position reports directly to the VP, North America Inside Sales.
Responsibilities:
Qualifications:
Category: Sales
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Director, Inside Sales
*Role will be onsite full-time during onboarding/training then move to hybrid 3 days per week in the office.
Iron Mountain is seeking a dynamic and results-driven Director, Inside Sales to join our Inside Sales team. The Director, Inside Sales will play a critical role in driving sales growth, developing strategies for account expansion, ensuring excellent customer relationships, and meeting/exceeding revenue targets for the assigned account base. This position requires a strategic thinker with a proven track record in sales leadership, account management, and team development. The ideal candidate will excel in fostering a high-performance sales culture that drives excellence, fosters accountability and promotes collaboration.
In this role, you will work closely with Marketing, Business Operations/Sales Support, and other business units to ensure alignment and drive success across all sales initiatives. This position reports directly to the VP, North America Inside Sales.
Responsibilities:
- Build a high performing team, ensuring individual and team performance goals and objectives are exceeded through the implementation of good performance management practices.
- Lead the team and be accountable for pipeline and revenue growth across multiple business units.
- Determine, communicate and manage the critical KPIs necessary to achieve, and exceed quota expectations.
- Collaborate with business partners in Sales Operations, Sales Enablement, Marketing and Recruiting to position the Inside Sales team for success and growth year over year.
- Create individual development plans for sales leaders and high potential employees and ensure that appropriate performance management plans are implemented for average and below average performers.
- Work with the product, enablement & marketing teams to develop a compelling inside Sales value proposition in order to maximize Iron Mountain's share of wallet in existing customers and prospects.
- Promote a culture where decisions are grounded in data, enabling the team to utilize CRM tools, performance metrics, and market insights to continuously refine sales strategies.
Qualifications:
- B2B leadership experience, with a proven track record of sales success in solution sales (selling complex solutions tailored to meet customer needs)
- 5+ years of direct b2b sales experience
- Experience managing through managers and inside sales representatives in a target driven, high growth environment
- Proven track record of exceeding quota requirements as an individual contributor as well as a sales manager
- Demonstrated experience in successfully partnering with Business Partners in Sales Operations, Sales Enablement, Marketing and Recruiting
- Demonstrated success in driving a positive, competitive and high-performance sales culture
- High emotional intelligence, with the ability to inspire, engage, and develop team members, and effectively partner with internal teams across departments to drive alignment and success.
- Ability to foster a healthy balance between individual performance and team collaboration, driving high participation and collective success in meeting or exceeding sales quotas across the Inside Sales team.
- Analytical mindset with the ability to leverage data to make informed decisions and optimize sales strategies.
Category: Sales