Trulioo
Revenue Operations Specialist
Trulioo, Burnaby, BC
Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online.
Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries.
But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online.
Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.
What We Offer
Position Summary:
Reporting to the Sr. Director, Revenue Operations, the Revenue Operations Specialist is responsible for optimizing and automating our Sales and Customer Success team processes. Working in close coordination and collaboration with Sales and CS Leadership, as well as the broader Revenue Operations Team, you will identify common Go-to-Market process friction points and develop and lead initiatives to address them. Your aim will be to make the work of our market facing teams faster and more effective by improving process design, tooling optimization, and integrating automation.
What you'll be doing:
You have:
Pay Transparency (Vancouver)
We take a market-based and data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, location, and scope.
Please view the base salary range for this role below. The range listed is our expected compensation for the role. However, the pay offered may vary depending on a variety of factors including qualifications, job-related knowledge, skills, experience, and location.
Annual Salary
$80,000-$100,000 CAD
Thriving at Trulioo
At Trulioo, you're not just an employee. You're a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future.
We're on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn't just a journey but also a boundless exploration into the possibilities of technology and digital identity verification.
If you don't see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.
Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.
Privacy Notice
As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo's Website Privacy Policy in the section "When you apply for a job".
Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries.
But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online.
Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.
What We Offer
- Comprehensive Benefits:Health, dental, vision, retirement plans with company match, PTO, parental leave and an education & training fund ($1,000 local currency annually). Benefits vary by geography and will be discussed in more depth during the interview process.
- Flexible Hybrid Working Environment:Our offices provide weekly lunches, delicious coffee and frequent social events. Dedicated parent rooms, gyms (in some locations), lounge spaces and flexible workstations create an environment that supports your well-being.
- Wellness:We provide a variety of workshops, wellness events and a free subscription to the Headspace app to help our team members perform at their best.
- Employee Resource Groups:Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.
Position Summary:
Reporting to the Sr. Director, Revenue Operations, the Revenue Operations Specialist is responsible for optimizing and automating our Sales and Customer Success team processes. Working in close coordination and collaboration with Sales and CS Leadership, as well as the broader Revenue Operations Team, you will identify common Go-to-Market process friction points and develop and lead initiatives to address them. Your aim will be to make the work of our market facing teams faster and more effective by improving process design, tooling optimization, and integrating automation.
What you'll be doing:
- Collaborate with GTM teams (Marketing, SDR, CSM, Sales, and Leaders) to develop and implement lead-generation strategies that align with company objectives
- Identify opportunities for improvement in the Sales and Customer Success processes and systems to ensure greater operational effectiveness and efficiency
- Develop and manage a roadmap of improvement projects. Work with stakeholder teams to scope and prioritize initiatives
- Streamline workflows, reduce inefficiencies, and drive productivity in the revenue organization
- Implement integrations and automation tools to streamline workflows and improve the efficiency of sales cycles
- Provide training and support to Sales and Sales Development teams on opportunity management best practices and CRM usage
- Ensure Sales process adoption and compliance
You have:
- Bachelor's degree in Business Administration, Marketing, or related field
- 2+ years of experience in sales (SDR, BDR, or AE), revenue operations, sales operations, marketing operations, or related roles
- Strong understanding of lead generation, lead qualification, and sales funnel optimization
- Experience with CRM systems (e.g., Salesforce) and marketing automation platforms (e.g., Marketo)
- Analytical mindset with the ability to interpret data and drive actionable insights
- Excellent communication and collaboration skills, with the ability to work effectively across teams and departments
- Proven ability to prioritize and manage multiple projects in a fast-paced environment
Pay Transparency (Vancouver)
We take a market-based and data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, location, and scope.
Please view the base salary range for this role below. The range listed is our expected compensation for the role. However, the pay offered may vary depending on a variety of factors including qualifications, job-related knowledge, skills, experience, and location.
Annual Salary
$80,000-$100,000 CAD
Thriving at Trulioo
At Trulioo, you're not just an employee. You're a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future.
We're on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn't just a journey but also a boundless exploration into the possibilities of technology and digital identity verification.
If you don't see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.
Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.
Privacy Notice
As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo's Website Privacy Policy in the section "When you apply for a job".