Capgemini
IT Transformation Director - Google Cloud Architect
Capgemini, Atlanta, Georgia, United States, 30383
Job description:
As a Google Cloud Architect, you will work on large, transformational projects with customers to design large-scale, cloud-ready infrastructure and application architectures and develop solutions for migrating, building, modernizing, and maintaining applications in the Google Cloud Platform. Key responsibilities: Develop and maintain the overall enterprise architecture vision, aligning with Google Cloud's best practices. Define and implement the Contact Center solution's architectural standards, principles, and guidelines. Collaborate with business and technical teams to identify and address architectural challenges. Ensure seamless integration of Google CES and CCaaS with existing systems. Stay ahead of emerging technologies and trends in the AI/ML domain and find opportunities for innovation and improvement. Work with the product management team to ensure that CCAI solutions are competitive and meet customers' needs. Required Skills: Good knowledge of Google Cloud Platform CCAI service, Dialog flow CX, and Agent Assist. Experience driving conversational bots for various channels (web, voice, etc.) projects. Experience in user-centric conversation experiences involving chat, text, or voice. Experience in Telecom domain and processes. Strong understanding of sentiment analysis, Intent classification, and Dialogflow. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
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As a Google Cloud Architect, you will work on large, transformational projects with customers to design large-scale, cloud-ready infrastructure and application architectures and develop solutions for migrating, building, modernizing, and maintaining applications in the Google Cloud Platform. Key responsibilities: Develop and maintain the overall enterprise architecture vision, aligning with Google Cloud's best practices. Define and implement the Contact Center solution's architectural standards, principles, and guidelines. Collaborate with business and technical teams to identify and address architectural challenges. Ensure seamless integration of Google CES and CCaaS with existing systems. Stay ahead of emerging technologies and trends in the AI/ML domain and find opportunities for innovation and improvement. Work with the product management team to ensure that CCAI solutions are competitive and meet customers' needs. Required Skills: Good knowledge of Google Cloud Platform CCAI service, Dialog flow CX, and Agent Assist. Experience driving conversational bots for various channels (web, voice, etc.) projects. Experience in user-centric conversation experiences involving chat, text, or voice. Experience in Telecom domain and processes. Strong understanding of sentiment analysis, Intent classification, and Dialogflow. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
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