South Shore Health
Applications Analyst/ Epic Clin Doc and Stork
South Shore Health, North Weymouth, Massachusetts, United States
Job Description Summary
The Applications Analyst, specific to Clinical Doc/Stork, plays a crucial role in supporting and maintaining the hospital's information systems. This position is responsible for providing technical assistance to end-users, troubleshooting application-related issues, and ensuring the seamless operation of critical healthcare applications. The successful candidate will possess strong analytical and problem-solving skills, along with a deep understanding of healthcare information systems.
Job Description
Responsibilities
Design, build, testing, installation and support of software applications utilized by inpatient departments ( MedSurg floors, CCU, Obstetrics, Care Progression , etc) .
Leads project activities for software analysis and design, problem solving, application and system installation and implementation, and working with multi-disciplinary teams
Formulates system scope and design objectives through analysis and research to configure vendor-maintained systems or develop or modify in house systems
Acts as a liaison with all areas of the hospital that utilize the software application, conducting meetings to determine future enhancements, and preparing and maintaining related documentation
Skills & Abilities
Excellent written, verbal, and interpersonal communication skills
Proficient knowledge of web-based technologies, processes, and analytics
Ability to deliver IT solutions through the entire systems development lifecycle (requirements, design, build, test, deploy, and support)
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Excellent skills in dealing with unstructured problems that affect efficiency and effectiveness of customers
Basic knowledge of standardized improvement methodologies
Proficiency in Microsoft Office including Word, Excel, and Power Point required
Qualifications
BS in Computer Science or related field preferred
3+ years of professional application development experience, including proven project management experience, both leading and participating on project teams from initiation through successful implementation and acceptance of application changes
Experience supporting healthcare software applications and their integration with Enterprise Health Records
Experience with Epic Clin Doc required. Certification in Epic Stork preferred.
Knowledge and experience with health care information systems or knowledge of processes and workflows common in physician practices across varied specialties combined with advanced computer skills
Understanding of current business practices and computing systems, interfaces and hospital and medical group practice standard software including computer systems and methods utilized in structuring and preparing input data for computer applications
Analytical and technical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems